Cancel Total Adblock: Easy Method

What is Total Adblock

Service overview

Total Adblock is a subscription‑based ad and tracker blocking service offered by Total Security Ltd. It aims to remove advertisements and trackers to speed up and clean web and mobile browsing.

Where it runs

The product is available through the Total Adblock website and as mobile apps distributed via the Apple App Store and Google Play. Subscriptions may be billed through the provider or the respective app stores.

How to cancel Total Adblock

Cancel via the Total Adblock website (recommended)

• Log into your Total Adblock account.
• Go to My Subscriptions or the subscriptions section of your account.
• Click "Cancel Subscription".
• Follow any verification steps (email or payment method verification) that appear.
• Cancellation will disable auto‑renewal; your service normally remains until the end of the current billing term.

Cancel via Apple App Store or Google Play

• Apple (iOS): Open Settings on your device → tap your Apple ID at the top → Subscriptions → find Total Adblock → tap Cancel Subscription.
• Google Play (Android): Open the Google Play Store → Manage your Google Account → Subscriptions → find Total Adblock → Cancel.
• For app‑store purchases, refunds and subscription control are handled by the respective store.

What happens when you cancel

Access and renewal

Cancelling via the Total Adblock portal typically disables auto‑renewal. You keep access to the service until the current paid term ends.

Turning off auto‑renewal alone does not automatically trigger a refund or immediate termination.

Data and account

Your account remains available for login unless you request deletion. Settings, device registrations and usage data may remain until you request account termination or deletion.

If you request immediate termination and an approved refund, access may end sooner depending on the refund outcome.

Will I get a refund?

Refunds for web purchases

• Annual or bi‑annual plans: Full refund available if requested within 30 days of the initial purchase or renewal, provided you also terminate the subscription immediately.
• Monthly, quarterly, or add‑on purchases: Full refund available if requested within 14 days of purchase or renewal, with immediate termination.
• Note: Turning off auto‑renewal by itself does NOT trigger a refund. You must request a termination and refund separately.

App Store and Google Play purchases

If you purchased through the Apple App Store or Google Play, refunds must be requested through those stores and follow their refund policies.

Contact Apple Support or Google Play support for store‑based refund requests; the app vendor does not control store refunds directly.

Total Adblock plans and pricing

Pricing table

Price notes

All listed prices are shown in USD. No NZD‑specific pricing was found in official or third‑party sources.

Users in New Zealand will be charged the USD listing by Apple or the provider and will see the NZD equivalent on their bank or Apple bill based on exchange rates.

Your consumer rights in New Zealand

Key rights under NZ law

New Zealand consumer law provides remedies if a digital service is defective, unfit for purpose, or misrepresented. Remedies can include repair, replacement or a refund.

Sellers must clearly present terms, cancellation procedures and refund policy at the point of sale for online subscription services.

If Total Adblock does not honour its policy

• Contact Total Adblock support first and request resolution in writing.
• If unresolved, use mediation or complaints channels such as the Commerce Commission or MBIE Consumer Protection guidance.
• You can also dispute charges through your payment provider or card issuer if you believe billing terms were breached.

Customer experiences

Positive feedback

• Users report effective ad blocking, faster and cleaner browsing experience.
• Many reviews praise ease of installation, user‑friendliness and perceived protection against malware.
• Typical positive comments: "awesome program that does what it says" and "blocks everything".

Common complaints

• Some users report the app turns off automatically and needs manual reactivation.
• Mixed reports on long‑term YouTube ad blocking reliability.
• Several users have reported confusing installation flows, excessive upgrade prompts, and difficulty locating cancellation or refund options.

Documentation checklist

What to prepare before contacting support

• Account email address and user name used for the subscription.
• Order number, invoice or receipt showing date and amount charged.
• Date of purchase or renewal and the platform used (web, Apple, Google Play).

Optional evidence to improve your case

• Screenshots of account/subscription page and cancellation option.
• Copies of emails with the vendor, support tickets, or confirmation messages.
• Bank or card statements showing the charge you wish to dispute.

Common mistakes

Turning off auto‑renewal but not requesting a refund

Many users assume switching off auto‑renewal ends the subscription immediately. In practice, disabling auto‑renewal usually only prevents future charges.

If you want a refund or immediate termination, you must request termination and a refund separately within the stated refund window.

Trying to get a refund from the vendor for store purchases

Purchases made through the Apple App Store or Google Play are governed by the store's refund processes. Contacting the app vendor alone may not be sufficient.

Always check which store billed you, then follow that store's refund procedure to avoid delays.

Comparative recap

At‑a‑glance comparison

Which option to choose

If you purchased on the Total Adblock website, cancel in your account and request a refund within the applicable window.

If you bought via Apple or Google, manage subscriptions and refunds through the respective store for fastest resolution.

After cancelling

Check and keep confirmations

After cancelling, save any confirmation emails or on‑screen receipts. Check your account to confirm auto‑renewal is off.

Monitor your bank or card statement for future charges to ensure cancellation took effect.

Helpful links and next steps

• Apple: manage subscriptions
• Google Play: cancel or change subscriptions
• MBIE: Consumer Protection (New Zealand)
• Commerce Commission: consumer advice (New Zealand)

Address

Registered office

Total Security Ltd, 16-18 Barnes Wallis Road, Segensworth, Fareham, Hampshire, PO15 5TT, United Kingdom.

Notes about contact

No New Zealand postal address was found; cancellation is primarily managed online via your account or by contacting support through the provider's website.

If you need further help resolving a disputed charge, consider contacting your payment provider or using NZ consumer dispute channels listed above.