Cancel Aftershoot: Easy Method

What is Aftershoot

Overview

Aftershoot is an AI-powered photo culling and editing assistant designed to speed up photographers' workflows.

It uses machine learning to select, sort and apply editing presets so users can spend less time on repetitive tasks.

Main features

Key features include AI culling, automated edits, custom AI profiles and marketplace editing styles.

Plans vary by features such as number of custom profiles, device support and priority onboarding.

How to cancel Aftershoot

Cancel if you subscribed via App Store or Google Play

• Open the App Store or Google Play on the device used to subscribe.
• Find Aftershoot in your subscriptions list and choose Cancel Subscription.
• Cancellation will take effect at the end of the current billing period.
• For platform-specific guidance see Aftershoot Terms: aftershootapp.com/terms-of-service.

Cancel if you subscribed via third-party payment vendor

• Log in to the third-party payment provider (for example, PayPal) used for the subscription.
• Locate the recurring payment or subscription to Aftershoot and cancel through that vendor.
• Cancellation takes effect at the end of the current billing period unless the vendor states otherwise.

Cancel web (direct) subscriptions through Aftershoot

• Sign in to your Aftershoot account in a browser or the web app.
• Go to Account or Subscription settings and choose Cancel or Pause.
• Annual subscriptions can be paused for up to three months once per subscription cycle.
• After cancelling, you retain access until the period ends. For details see: support.aftershoot.com.

What happens when you cancel

Access and billing

Cancellation stops future charges but does not immediately remove access; you can use the service until the current billing period ends.

If you subscribed through a store or third-party vendor, cancellation must generally be completed through that platform.

Data and AI profiles

For Pro & Max web subscriptions, custom AI Profiles and machine-learnings are deleted upon cancellation unless you pay US$4/month to store them.

If you need to preserve profiles, opt into the paid storage option before cancelling or export settings where possible.

Pause option

Web annual subscribers may pause their plan for up to three months once per cycle instead of cancelling.

Pausing keeps the subscription active after the pause period and can be an alternative to immediate cancellation.

Will I get a refund?

General refund policy

Aftershoot does not promise general refunds; cancellation normally stops future billing and does not automatically entitle you to a refund for unused time.

No explicit 14-day general refund policy is stated in Aftershoot’s Terms or Help Center.

Exceptions and platform rules

• App-store subscribers in some regions (EU/UK via Apple) may use platform-specific 14-day cancellation or refund rules; check your app store policies.
• Third-party vendor rules (for example PayPal) may provide dispute or refund options depending on payment terms.
• Statutory rights in your jurisdiction may affect eligibility for remedies - see New Zealand rights below.

Aftershoot plans and pricing

Pricing summary

Below are the publicly listed US prices and plan features. Prices are shown in USD.

Local taxes, store pricing and currency conversion to NZD may apply at purchase.

Your consumer rights in New Zealand

Consumer Guarantees Act (CGA)

Under the CGA, services must be provided with reasonable care and skill and be fit for their stated purpose.

If Aftershoot fails to provide the expected service, you may be entitled to remedies such as repair, cancellation or refund under NZ law.

No general cooling-off period

There is no general statutory 'cooling-off' period for digital services in New Zealand unless specifically offered by the seller.

Some direct selling codes or credit contracts can create limited cancellation rights - check the contract and payment method terms.

How to rely on your rights

• Keep proof of purchase and records of the issue you experienced.
• Contact Aftershoot support describing the problem and the remedy you seek.
• If unresolved, you may seek help from consumer advocacy services in NZ or take further action under the CGA.

Customer experiences

Positive feedback

Many customers praise Aftershoot for saving substantial time in culling and editing workflows.

Reviewers also highlight strong AI accuracy and efficient automation as major benefits.

Support and service

Support and customer service are frequently described as fast, friendly and helpful in reviews.

Users report real-person responses and effective problem resolution from Aftershoot’s support team.

Negative feedback

There are few recurring negative complaints in New Zealand Trustpilot summaries; very low numbers of 1-star reviews are reported.

Common small issues relate to individual expectations about AI results or account management rather than systemic faults.

Documentation checklist

Before you contact support

• Purchase confirmation or receipt showing plan and date.
• Account email and subscription ID (if available).
• Payment method details (App Store, Google Play, PayPal, credit card).

Problem-specific items

• Screenshots of subscription settings or cancellation screens.
• Examples of service issues (export errors, AI profile loss) and timestamps.
• Any correspondence with Aftershoot support for reference.

Common mistakes

Cancelling in the wrong place

Users often try to cancel via the Aftershoot website when their subscription was purchased through Apple or Google.

This can leave the subscription active because app-store subscriptions must be cancelled through the store.

Assuming automatic refunds

Some customers expect an automatic refund for unused time after cancellation; Aftershoot generally does not guarantee refunds.

Always check app-store rules, third-party vendor policies and your statutory rights before assuming a refund.

Not preserving AI profiles

Pro and Max users who cancel without choosing the US$4/month storage risk losing custom AI Profiles and machine-learnings.

If your profiles are important, enable paid storage or export settings before cancelling.

Comparative recap

Quick comparison

Use the table below to compare cancellation method, refund likelihood and data retention across subscription types.

After cancelling

Next steps

Keep any confirmation of cancellation and check the end date of your access in account settings or store subscription details.

If you need to preserve AI profiles, consider paying the storage option before the subscription ends.

Useful links

• Terms of Service: aftershootapp.com/terms-of-service
• Subscription management help: support.aftershoot.com
• Pricing explanation: aftershoot.com/blog/aftershoot-pricing-tiers
• Consumer rights in NZ: consumer.org.nz - Consumer Guarantees Act

Address

Corporate postal address

If you need to send formal cancellation correspondence, you can use Aftershoot’s US corporate address.

Aftershoot Pvt Ltd., 16192 Coastal Hwy, Lewes, Delaware 19958, United States

Support contact

For account-specific issues, contact Aftershoot support through the Help Center linked above.

Include your purchase details and problem description for faster resolution.