What is Aftershoot
Aftershoot is a photo culling and AI-assisted editing service designed to reduce the time photographers spend selecting and preparing images. It automates culling and offers AI editing profiles and styles across several subscription tiers.
The service is delivered via the Aftershoot app and website and is sold either directly through Aftershoot’s website or as in-app purchases through Apple App Store and Google Play.
How to cancel Aftershoot
- App Store / Google Play (in‑app purchases): Open the Apple App Store or Google Play subscriptions manager and cancel the Aftershoot subscription there. You must cancel through the platform where you purchased; cancellation takes effect at the end of your current billing period and all billing inquiries must go through that platform.
- Website (direct subscription): Sign in at Aftershoot, go to Account > Manage Subscription and follow the on‑screen cancellation steps. Cancellation takes effect at the end of the billing period and you retain access until then.
- Pause (annual plans only): If you have an annual plan you may pause the subscription for up to three months once per subscription cycle via Manage Subscription in the app or browser.
What happens when you cancel
When you cancel, your subscription remains active until the end of the paid billing period; you keep access to features until that date. The subscription will not renew after the current period ends. Content you uploaded to Aftershoot remains subject to Aftershoot’s data retention and privacy policies - if you need copies of your work, export or download them before the end of your access period.
If you paused an annual plan, the pause suspends access for the chosen period and resumes automatically at the end of the pause; pausing is only available once per subscription cycle for up to three months.
Will I get a refund?
Aftershoot’s published policy states that paid subscriptions (monthly or annual) are not refundable once charged; there is no prorated or partial refund for unused time. The company also specifies there is no 14‑day “cooling‑off” or withdrawal right - cancellation within 14 days does not automatically entitle you to a refund, including purchases made through Apple.
Exceptions are limited and typically outside Aftershoot’s stated policy: you may raise a dispute with the payment platform (Apple/Google) or your card issuer for unauthorized or fraudulent charges, or seek remedy through platform-specific refund processes, but routine subscription charges are generally non‑refundable per Aftershoot’s terms.
Aftershoot plans and pricing
| Plan | Price (USD/year) | Period | Key features |
| Selects | US$120 | Annual | Unlimited AI Culling |
| Essentials | US$240 | Annual | Unlimited AI Culling + Pre‑built AI Editing Styles |
| Pro | US$480 | Annual | Unlimited Culling & Editing + 1 Custom AI Profile |
| Max | US$720 | Annual | Unlimited Culling & Editing + 5 AI Profiles + Priority Onboarding |
Official Canadian dollar (CAD) pricing was not found in the available data; Canadian customers will typically be charged in USD or a localized price set by the App Store/Google Play. Final CAD cost depends on currency conversion or platform localization and any local taxes.
Your consumer rights in Canada
Canadian consumer protection laws vary by province. Some rules provide statutory cancellation or refund rights for certain purchases, but those rights can be limited for digital services that begin immediately with the user’s consent. Aftershoot’s terms clearly state “no refunds” and that services begin upon purchase, which can limit the availability of a statutory cooling‑off period.
If you believe a practice is unfair or a refund is warranted (for example, in cases of misleading advertising, unauthorized charges, or failure to provide the promised service), you can file a complaint with your provincial consumer protection agency - for example, the Ontario Ministry of Government and Consumer Services or Consumer Protection BC - and you may also dispute charges with your payment provider or platform (Apple/Google).
Customer experiences
Many users praise Aftershoot for significantly reducing culling and editing time; some photographers report delivering wedding galleries far faster than before. Customer support is frequently commended for responsiveness and helpfulness, including rapid chat support. Users also note that the product continues to improve with new features over time.
On the other hand, some users find the AI culling decisions insufficiently granular and say the app can remove images they wanted to keep. A few reviewers describe the interface as not intuitive or request more flexible pricing options. Aftershoot has responded publicly to some critiques and clarified subscription terms.
Documentation checklist
- Account email used for the subscription
- Receipt or order confirmation (App Store/Google Play or Aftershoot invoicing)
- Date of last payment and billing period
- Screenshot or copy of the Manage Subscription page showing your plan (if cancelling via website)
- Any supporting messages with Aftershoot support (chat transcripts or emails)
Common mistakes
One common mistake is attempting to cancel a subscription inside the Aftershoot app when the purchase was made through the Apple App Store or Google Play - those subscriptions must be cancelled through the platform where they were purchased. Another frequent error is assuming cancellation equals immediate loss of access; in fact, cancellation typically prevents renewal but preserves access until the end of the paid period. Users sometimes expect prorated refunds for unused time - Aftershoot’s policy disallows prorated or partial refunds, so relying on that expectation can lead to disappointment.
Comparative recap
| Method | Refund | Difficulty |
| App Store / Google Play (in‑app) | No (per Aftershoot policy); platform refund processes may apply for exceptional cases | Medium - must cancel through platform subscription settings |
| Website (direct subscription) | No (no prorated or partial refunds) | Easy - cancel via Account > Manage Subscription on Aftershoot |
| Pause (annual plans) | Not applicable - pausing preserves the subscription, not a refund | Easy - available once per cycle via Manage Subscription |
After cancelling
After you cancel, export any images or data you need before your access ends. For billing questions tied to an app store purchase, contact Apple Support or Google Play Help; for direct subscriptions, contact Aftershoot support. If you believe you have been charged incorrectly or fraudulently, contact your bank or card issuer to dispute the charge and consider filing a complaint with your provincial consumer protection agency.
For help pages and policies, see Aftershoot’s site and your platform’s subscription help: Aftershoot, Apple subscriptions, Google Play subscriptions, and general Canadian consumer information such as Consumer Protection BC or your provincial equivalent.
Address
If you wish to send a written cancellation or notice by post (registered mail recommended for proof), use:
Aftershoot Pvt Ltd., 16192 Coastal Highway, Lewes, Delaware 19958, United States