Cancel AIRTABLE online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Airtable service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Airtable: Easy Method
What is Airtable
Overview
Airtable is a cloud-based collaboration platform that combines the familiarity of a spreadsheet with the power of a lightweight database. It is commonly used for project tracking, inventory, CRM, and custom workflows.
Core functionality
Key features include customisable bases, real-time collaboration, automations, and extensions (apps). Plans add capacity and advanced admin or sync features for larger teams.
How to cancel Airtable
Cancel on the web or desktop app
- Sign in as the Workspace Owner at airtable.com/account.
- Go to Account Settings or Workspace Billing and downgrade the workspace to the Free plan.
- Remove the saved payment method to stop future billing.
Cancel on mobile (iOS and Android)
- iOS: Open your Apple ID settings, go to Subscriptions and cancel the Airtable subscription there. The Airtable app cannot manage App Store subscriptions.
- Android: Open the Google Play Store, tap Subscriptions, find Airtable and cancel. The Airtable Android app does not support subscription cancellation.
What happens when you cancel
Access and feature changes
When a paid workspace is downgraded to Free, paid features tied to that plan will stop working at the end of the current billing period. Limits such as record counts and attachment storage will revert to free-tier limits.
Billing and timing
Web cancellations stop future charges but the service continues until the end of the paid term. Mobile subscriptions (App Store/Play Store) end according to Apple/Google billing cycles.
Will I get a refund?
Standard refund rules
For most user-initiated cancellations outside EU/Turkey, Airtable's policy states there is no refund for the current term unless required by law. Airtable may prorate refunds only if Airtable cancels the service.
Exceptions and timeframes
- Accidental upgrade - Monthly: Courtesy refund if requested within 7 days of invoice; contact support via the in-app chat "Refund" prompt.
- Accidental upgrade - Annual: Courtesy refund if requested within 14 days of invoice; use the same support process.
- EU/Turkey users: Right to a full refund if cancelled within 14 days; access may end immediately per law.
- Regions with mandatory refund laws: May be eligible within local legal timeframes; follow the support process and specify your region.
Airtable plans and pricing
Available plans (USD)
| Plan | Price (USD) | Billing period | Key features |
|---|---|---|---|
| Team (annual) | US$20.00 | Monthly (billed annually) | 50,000 records/base; 20 GB attachments; automations; extensions; Interface Designer; timeline/Gantt |
| Team (monthly) | US$24.00 | Monthly | Same as annual Team features |
| Business (annual) | US$45.00 | Monthly (billed annually) | 125,000 records/base; 100 GB attachments; premium sync; admin panel; two-way sync |
| Business (monthly) | US$54.00 | Monthly | Same as annual Business features |
Notes on NZ pricing
Prices above are listed in USD. Exact New Zealand Dollar (NZD) pricing was not available in the source data.
To see NZD equivalents, check billing in a New Zealand account or the App Store/Play Store listings in New Zealand.
Your consumer rights in New Zealand
Statutory protections
New Zealand's Consumer Guarantees Act and Fair Trading Act protect consumers when goods or services fail to meet acceptable quality or are misrepresented. Airtable's policies cannot override these statutory rights.
Enforcement and remedies
- If Airtable fails to comply with NZ law, users can pursue remedies under local consumer protection laws.
- Users may contact the Commerce Commission or seek dispute resolution if they cannot resolve an issue with Airtable promptly.
Customer experiences
Positive feedback
- Many users praise Airtable's flexibility, intuitive interface, and combination of spreadsheet familiarity with database power.
- Review sites show high ratings for automations, customisation, collaboration, and value for money among NZ and global users.
Common complaints
- Frequent negatives include slow mobile performance, confusing pricing (especially collaborator billing), billing surprises, and reported difficulties with support and refunds.
- Some reviewers mention notification spam and challenges with cancellation or refund experiences.
Documentation checklist
Before you cancel
- Confirm you are the Workspace Owner or have the necessary billing permissions.
- Export any critical data or make local backups of bases you need to keep.
What to have when contacting support
- Account email and Workspace name.
- Invoice number and date if requesting a refund (especially for accidental upgrades).
- Region/country details if asserting local consumer protections.
Common mistakes
Attempting cancellation in the wrong place
Many users try to cancel subscriptions inside the Airtable mobile app. iOS subscriptions must be cancelled via Apple ID settings and Android via Google Play.
Not removing payment methods
Some users downgrade the workspace but leave a payment method on file. Removing the payment method in Account Settings helps prevent unexpected future charges.
Comparative recap
Cancellation methods compared
| Platform | How to cancel | Refund possibility |
|---|---|---|
| Web (airtable.com / desktop) | Workspace Owner downgrades to Free in Account Settings and removes payment method. | No refund for current term generally; accidental upgrade refunds available per short windows. |
| iOS (App Store) | Cancel via Apple ID Subscriptions in iOS settings; not in the Airtable app. | Refunds handled via Apple/App Store processes; contact Airtable support for accidental upgrade courtesy refund within timeframes. |
| Android (Google Play) | Cancel via Google Play Store Subscriptions; Airtable app cannot cancel. | Refunds handled via Google Play policies; Airtable support can assist for accidental upgrades. |
Key takeaways
- Web cancellations control future billing directly; mobile cancellations go through the platform store.
- Refund rights differ by region and by whether the upgrade was accidental; NZ statutory rights still apply.
After cancelling
What to check immediately
- Confirm downgrade in Account Settings and removal of payment methods where applicable.
- Verify remaining access and export any data you need before limits change.
Helpful links
- Airtable Account Settings
- Airtable Support Centre
- Manage Subscriptions on iPhone or iPad (Apple)
- Manage Subscriptions (Google Play)
- New Zealand Commerce Commission
Address
Postal cancellation address
Airtable does not publish a New Zealand postal address for cancellations. There is no postal cancellation address available for NZ customers.
How to cancel instead
Follow the online cancellation methods above: via Account Settings for web/desktop or via App Store/Play Store for mobile subscriptions.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.