
Cancellation service #1 in New Zealand

Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Alidrop service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Alidrop: Easy Method
What is Alidrop
Alidrop is a dropshipping and product-import tool that integrates with e-commerce platforms to find, import, and manage products from suppliers. It offers product analysis, automation, and support features designed to speed up store setup and product testing.
The service is subscription-based and lists prices in USD with optional trial pricing. Plans vary by product limits and features such as premium products, a product analyzer, and VIP chat support.
Core functionality
Alidrop helps merchants import products, analyze winning items, and automate parts of a dropshipping workflow. Integrations and import tools are among its main selling points.
Subscription model
Access to Alidrop’s features is controlled by a paid subscription that renews automatically unless cancelled. Trial offers (e.g. $1 for 7 days) are commonly used to attract new users.
How to cancel Alidrop
Cancel via web account (recommended)
- Sign in to your Alidrop account on the web.
- Go to Account Settings or Subscription/Billing section.
- Find the active subscription and select Cancel or Turn off auto‑renewal.
- Cancel at least 24 hours before your renewal date to avoid the next charge.
App Store / Google Play subscriptions
- If you subscribed via Apple or Google, cancel through your device’s subscription settings (App Store or Google Play) rather than only uninstalling the app.
- Alidrop’s public guidance does not specify app-store cancellation steps, so use the platform subscription manager for those purchases.
Important cancellation notes
- Uninstalling the app or plugin does NOT cancel your subscription - you must cancel in settings to stop renewals.
- Keep a copy or screenshot of the cancellation confirmation for your records.
What happens when you cancel
Access after cancellation
When you cancel, auto‑renewal is turned off. You typically retain access to paid features until the end of the current billing period.
Billing and renewal
To avoid being charged for the next period you must cancel at least 24 hours before the renewal date. For App Store/Google Play subscriptions, follow their cancellation policy and timelines.
Data and account retention
Your account and data may remain on Alidrop’s servers after cancellation according to their data retention policies. Export important data before cancelling if you need it.
Will I get a refund?
General refund policy
Alidrop does not provide refunds (partial or prorated) for unused time or mid‑cycle cancellations. Cancelled subscriptions stop future billing but generally do not return already paid amounts.
Trial-period exception
- During the initial 7-day trial, cancelling prevents being charged at the end of the trial period.
- Be careful: users report trial offers that appeared misleading (see Customer experiences). Document trial terms and cancellation timing.
Annual plans
Annual plans are strictly non‑refundable once paid. If you purchased an annual plan, expect no prorated refunds for unused months.
Alidrop plans and pricing
Pricing overview
Alidrop lists prices in USD; NZD values below are estimates using an approximate rate of 1 USD ≈ 1.70 NZD. Actual Apple/Google charges may differ due to conversion and local pricing.
Plan details
| Plan | Approx. Price (NZD) | Period | Key features | Trial / USD recurring price |
|---|---|---|---|---|
| Starter | ≈ NZ$68.00 | Monthly | 50 unique products; 25 premium products; Winning products; Product analyzer; VIP Chat Support | $1 for first 7‑day trial then USD $39.99/month |
| Professional | ≈ NZ$102.00 | Monthly | 500 unique products; 250 premium products; Winning products; Product analyzer; VIP Chat Support | $1 for first 7‑day trial then USD $59.99/month |
| Empire | ≈ NZ$170.00 | Monthly | 5,000 unique products; 2,500 premium products; Winning products; Product analyzer; VIP Chat Support | $1 for first 7‑day trial then USD $99.99/month |
| Unicorn | ≈ NZ$510.00 | Monthly | 25,000 unique products; 25,000 premium products; Winning products; Product analyzer; VIP Chat Support | $1 for first 7‑day trial then USD $299.99/month |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
The CGA cannot be contracted out of. Digital services must be fit for purpose and supplied with reasonable care.
If Alidrop’s service is substantially defective, you may be entitled to a remedy under the CGA, which can include repair, replacement, or refund depending on the fault.
Fair Trading Act (FTA)
The FTA prohibits misleading or deceptive conduct. Misleading trial offers or unclear billing disclosures may breach the FTA.
If you believe a trial or charge was misleading, you can complain to the Commerce Commission or seek advice from consumer protection agencies.
Cooling-off and change-of-mind
There is generally no automatic statutory “change‑of‑mind” right for online subscriptions in New Zealand unless specific credit laws apply.
However, misleading terms may entitle you to redress under the FTA. Always document promotional claims and receipts to support a complaint.
Customer experiences
Positive feedback
Many users praise Alidrop’s user-friendly interface, straightforward product importing, reliable integrations, helpful support, and time-saving automation tools.
Negative feedback
Common complaints include perceived misleading trial terms, unexpected immediate charges, auto‑renewals without clear reminders, and difficulty obtaining refunds.
There are recurring reports of unwanted charges after cancellation or uninstallation, and some users describe poor or slow support responses.
Documentation checklist
What to gather before contacting support
- Account email and username used with Alidrop.
- Subscription receipt or payment reference showing date and amount charged.
- Screenshots of trial offers, promotional pages, and the billing page.
- Screenshot or copy of the cancellation confirmation if available.
- Bank or card statements showing the charge in question.
Additional useful records
- Correspondence with Alidrop support (dates and message content).
- Device/Platform information if you subscribed via App Store or Google Play.
- Notes on the date/time you uninstalled the app, if applicable (but note uninstalling does not cancel).
Common mistakes
Assuming uninstall equals cancellation
Many users uninstall the app and assume the subscription stops. Uninstalling does NOT cancel your subscription and recurring charges can continue.
Missing the 24‑hour cancellation window
Not cancelling at least 24 hours before renewal is a frequent cause of unexpected charges. Always check your renewal date and cancel early.
Relying on unclear trial terms
Agreeing to a low-cost trial without documenting the exact terms can lead to disputes. Examples include offers quoted as “$1 for 7 days” but followed by immediate full charges.
Comparative recap
Quick compare table
| Topic | Summary | Action for NZ users |
|---|---|---|
| Cancellation method | Web account cancellation required; app uninstall does not stop billing. | Cancel via web Account Settings or platform subscription manager; keep confirmation. |
| Refund policy | No refunds for unused time; trial cancellation prevents charges; annual non‑refundable. | Cancel during trial to avoid charges; expect no prorated refunds for mid‑term cancellations. |
| Trial clarity | Some users report misleading trial billing; terms may be unclear. | Save screenshots of trial offers and record the trial end date/time. |
| App Store / Google Play | App-store subscriptions follow Apple/Google rules and must be cancelled via those platforms. | Use your device’s subscription settings to cancel and check receipts from Apple/Google. |
| Consumer protections (NZ) | CGA and FTA may offer remedies for defective or misleading services. | Document issues and consider a complaint under FTA or seek advice from NZ consumer agencies. |
After cancelling
Immediate steps
- Save cancellation confirmation or take a screenshot of the cancelled subscription page.
- Export or back up any data you need from Alidrop before access ends.
- Monitor your bank or card statements for one or two billing cycles to ensure no further charges occur.
Where to get help and further information
- Alidrop website and support: Alidrop
- Manage Apple subscriptions: Apple subscription support
- Manage Google Play subscriptions: Google Play subscription support
- New Zealand consumer information: Consumer Protection NZ and Commerce Commission NZ
Address
New Zealand mailing address
No dedicated New Zealand postal address for cancellations was identified. Cancellations must be performed via your online account settings.
Corporate office
The only public physical address located is Alidrop’s corporate office in Canada. There is no New Zealand postal address for subscription cancellations.
If you need formal contact or dispute options, use the Alidrop website support channels and keep documentation of your cancellation and any charges.
Similar cancellation services
FAQ
Important warning regarding service limitations
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