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Cancellation service #1 in New Zealand
BeamJobs is an online resume and career tools service offering resume builders, templates, AI suggestions, and subscription plans for downloads and cover letters.
The company operates primarily through its website and mobile apps, and billing may occur via web, Apple App Store or Google Play depending on how you subscribed.
BeamJobs appears to be based in the United States with an address on file, and does not publish a New Zealand-specific postal cancellation address.
For account management and support, email contact is the primary route for web-based customers; app-store subscribers must usually use the platform billing systems.
When you cancel a recurring subscription you typically retain access until the end of the paid billing period.
Access rules may vary by plan and how you purchased (web vs App Store vs Google Play).
Auto-renewal will be stopped for future billing periods after cancellation; you are not charged again once the current paid period ends.
Your account data (resumes, templates) remain in your account unless you delete them; BeamJobs account deletion policies are controlled by their terms.
BeamJobs issues refunds for web-based contracts only if requested within 7 days of the original purchase.
To request a web refund, contact [email protected] and include your purchase details and reason for the request.
Trials entered with billing info will auto-charge if not cancelled before expiry; BeamJobs does not state any extended statutory 14-day cooling-off right in its Terms.
Refunds for purchases via Google Play or the App Store are generally handled under those platforms' refund policies, not BeamJobs' web refund policy.
Below are the commonly reported plans and approximate NZD equivalents based on available info and exchange-rate estimates.
Actual local pricing on the App Store or Google Play may differ from these estimates.
| Plan | Price (approx. NZD) | Period | Features |
|---|---|---|---|
| 14-day trial | approx. NZ$4.80 | One-time for 14 days | Full access trial, auto-renews unless cancelled |
| Monthly subscription | approx. NZ$56.00 per 4 weeks | Every 4 weeks (monthly) | Unlimited resumes & downloads, templates, AI tools, cover letters |
| One-time Unlimited Plan | approx. NZ$46.50 | One-time | Unlimited PDF/Word downloads, cover letters, no watermarks |
New Zealand consumer protections (for example, the Consumer Guarantees Act) can apply to digital services in some circumstances.
Those laws provide remedies where services fail to meet acceptable quality or description.
BeamJobs' own Terms provide a 7-day refund window for web purchases; there is no explicit 14-day cooling-off period stated in their terms.
Refunds for purchases made through the App Store or Google Play are subject to those platforms' policies rather than BeamJobs' web refund rule.
Many New Zealand reviewers on platforms such as Trustpilot praise BeamJobs for quick, friendly customer service and helpful refunds in some cases.
Users also frequently compliment the resume builder, AI suggestions, and modern templates for ease of use.
Some customers have reported limited customization options (e.g., font choices or section styling) compared with other resume tools.
There are occasional reports of being charged despite cancelling via Google Play - this highlights the importance of managing subscriptions directly through the platform used for purchase.
A common error is attempting to cancel an App Store or Google Play subscription via BeamJobs account settings instead of using Apple ID or Google Play subscriptions.
If you subscribed through a platform, always cancel through that platform to stop billing.
Many charge disputes arise because trials auto-renew when not cancelled before expiry; keep trial expiry dates in your calendar.
Failing to keep receipts or transaction IDs makes refund requests slower and harder to resolve with support.
The table below compares the three common BeamJobs options to help you decide which to cancel or keep.
Prices are approximate and based on available exchange estimates; check your local billing for exact amounts.
| Feature | 14-day trial | Monthly subscription | One-time Unlimited |
|---|---|---|---|
| Approx. price (NZD) | NZ$4.80 | NZ$56.00 per 4 weeks | NZ$46.50 |
| Billing frequency | One-time trial, then auto-renews | Recurring every 4 weeks | One-off payment |
| Best for | Try service before committing | Frequent users needing ongoing access | Users wanting a single purchase for unlimited downloads |
Confirm cancellation by checking your BeamJobs account status or looking for a confirmation email from BeamJobs or the App Store/Google Play.
Keep a copy of any cancellation confirmation or support correspondence for your records.
BeamJobs (listed business address): 99 Wall St, Ste 2521, New York, NY 10005, USA.
There is no New Zealand-specific postal address on file; use email for most cancellation and refund requests.
Primary support contact for cancellations and refunds: [email protected].
If you purchased through Apple or Google, also check your Apple ID or Google Play purchase history and contact those platforms for platform-managed refunds.
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Written by Levi Cooper
eIDAS legal expert · 4 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 4 years.