Cancel Flexjobs: Simple Process

What is Flexjobs

Overview

FlexJobs is a subscription-based job board that specialises in remote, flexible and freelance roles. It curates listings and offers search filters, job alerts and career resources for paid members.

Who it’s for

The service targets jobseekers who prefer vetted listings and reduced spam compared with free job boards. It is run from the United States but is used by international members, including in New Zealand.

How to cancel Flexjobs

Cancel via the FlexJobs website (recommended)

• Sign in to your FlexJobs account.
• Go to Settings → Subscription.
• Click "Cancel Subscription".
• Confirm by selecting "Yes, Cancel My Account".
• Alternatively contact customer support if you cannot cancel from Settings.

Cancel via mobile app stores (iOS / Google Play)

• If you subscribed through Apple App Store, cancel via your Apple ID subscriptions in Settings. FlexJobs cannot cancel App Store charges for you.
• If you subscribed through Google Play, cancel via Google Play > Subscriptions. Some users report confusion or delayed charges after cancelling; monitor your bank or card statement.

What happens when you cancel

Access and billing

For paid subscriptions, cancelling stops future renewals but access remains until the end of the current paid billing cycle.

If you cancel during a free trial, the trial ends immediately and you lose access at once.

Account and data

Your account information and profile typically remain on FlexJobs unless you request deletion. Keep copies of receipts and confirmation emails in case you need them later.

If you need full deletion, contact support to request account removal and confirm any data-retention policy.

Will I get a refund?

30-day satisfaction guarantee

• FlexJobs offers a full refund if you request one within the first 30 days of a subscription under its satisfaction guarantee.
• For employer memberships there is a stated one-time full refund if requested within the first 7 days.

Refunds after 30 days and exceptions

• After 30 days refunds are considered case-by-case and are not guaranteed.
• User reports indicate some disputes or partial refunds have occurred; documentation and persistence help if you escalate.
• If the charge is unauthorized or mishandled, you can also contact your payment provider to request a reversal or dispute the transaction.

Flexjobs plans and pricing

Pricing table

Notes on NZ pricing

There are no official New Zealand dollar prices on FlexJobs; the NZD cost depends on current USD→NZD exchange rates and any App Store regional pricing.

If you use Apple or Google Play billing, the store may display a local currency price that differs from the USD amounts shown above.

Your consumer rights in New Zealand

Relevant laws

• New Zealand consumers are protected by the Consumer Guarantees Act and the Fair Trading Act, which require services to be supplied with reasonable care and with clear pre-purchase terms.
• Clear cancellation and refund terms must be provided before purchase; services directed at NZ consumers remain subject to NZ consumer protections despite foreign Terms of Use.

Remedies and escalation

• If FlexJobs does not honour cancellation or refund obligations, you can seek help from the Commerce Commission or bring a claim to the Disputes Tribunal for smaller claims.
• You may also request charge reversals through your card issuer or payment provider if charges are unauthorised or incorrectly billed.

Customer experiences

Positive feedback

Trustpilot NZ reviewers often praise FlexJobs for a user-friendly interface, helpful search filters and responsive customer service.

Some users report smooth refunds and useful guidance from support representatives.

Negative feedback

Complaints include unexpected billing after trials, difficulty cancelling (especially via app stores), duplicated or outdated listings, and perceived poor value versus free job boards.

Some users also report inconsistent refund outcomes or delays resolving billing issues.

Documentation checklist

Required records

• Account email and username used for the subscription.
• Order receipts, card statements and subscription confirmation emails.
• Screenshots of the Settings → Subscription page showing active plan and any cancellation attempts.

Useful extras when disputing

• Dates and times of cancellation attempts and any chat or ticket reference numbers.
• Copies of correspondence with FlexJobs support and bank chargeback communications.
• Notes of any error messages or screenshots of app-store subscription pages if mobile-billed.

Common mistakes

Canceling through the wrong channel

A frequent error is cancelling on the FlexJobs website when the subscription was billed through Apple or Google Play. If you used the app store, you must cancel there.

Not keeping proof

Another common mistake is failing to save receipts, confirmation emails or screenshots. Without proof you may face delays or difficulty securing refunds or disputing charges.

Comparative recap

Quick comparison table

After cancelling

What to check immediately

• Save cancellation confirmation or screenshot of the cancelled subscription page.
• Check your bank or card statement for any unexpected future charges over the next billing cycle.
• If you used Apple/Google, verify the subscription is shown as cancelled in your device settings.

If problems persist

• Contact FlexJobs support and provide documentation: FlexJobs FAQ or Terms of Use.
• For assistance in New Zealand, see the Commerce Commission: https://comcom.govt.nz and the Disputes Tribunal: https://www.disputestribunal.govt.nz.

Address

Primary contact address

FlexJobs Corporation, City View Plaza Tower II, Suite 6000, 48 Calle 165, Guaynabo, PR 00968, USA.

Other corporate addresses

• Corporate HQ listed historically in Boulder, Colorado (see FlexJobs contact pages for current details).
• There is also an address associated with FLEXJOB LTD in London; official regional contact details are not clearly published for New Zealand.