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I hereby notify you of my decision to terminate the contract relating to the Boldvoice service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Boldvoice: Easy Method
What is Boldvoice
Overview
BoldVoice is a pronunciation and accent-coaching app developed by Wellocution Inc. It provides lessons, feedback and practice tools to help users improve spoken English.
The app is available on mobile devices and on the web, and subscriptions are managed through the App Store, Google Play, or direct web payments (Stripe).
Primary features
BoldVoice offers interactive lessons, automated pronunciation scoring and coach-style feedback designed for progressive practice.
User reviews cite strengths in interface and measurable improvement, while technical and billing issues have also been reported.
How to cancel Boldvoice
If you subscribed via Apple (iPhone/iPad)
- Open the App Store on your device and tap your profile icon.
- Tap Subscriptions, find BoldVoice, then tap Cancel Subscription.
- Confirm cancellation and keep a screenshot of the cancellation confirmation for your records.
If you subscribed via Google Play (Android)
- Open the Google Play Store app and tap your profile icon, then Payments & subscriptions → Subscriptions.
- Select BoldVoice and tap Cancel subscription, then follow the prompts.
- Save any confirmation email or screenshot that shows the subscription was cancelled.
If you subscribed directly on the web (Stripe)
- Manage your subscription via the Stripe/receipt link sent to your email or via your account page on the BoldVoice website.
- Follow the cancellation link provided in the payment receipt or account settings, and save confirmation screenshots or emails.
- If you cannot find the portal link, contact BoldVoice support via the FAQ/contact page for a cancellation link.
Free trial and timing
- If you are on a free trial you must cancel at least 24 hours before the trial ends to avoid being charged.
- Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current term.
What happens when you cancel
Access and renewal
After cancellation you typically retain access until the end of the paid term you already paid for.
Auto-renewal will stop at the next billing date if cancellation was successful and timely.
Data and account status
Cancellation generally does not delete your BoldVoice account or practice data; check your account settings or contact support if you want permanent deletion.
Retained data policies and deletion procedures are governed by BoldVoice's privacy policy; request account removal through support if required.
Billing and receipts
Any charges already processed for the current period are usually non-refundable unless BoldVoice or your payment provider agrees otherwise.
If you see unexpected charges after cancelling, gather evidence and contact the payment platform (Apple, Google, or your bank) to dispute the transaction.
Will I get a refund?
Official refund policy
BoldVoice does not publish an explicit general refund policy on its FAQ, privacy or terms pages, and no automatic 14-day refund right is stated.
Because no clear refund promise is published, refunds are likely handled case-by-case by the company or the payment platform used.
Common exceptions and dispute routes
- If charged in error (double charge, accidental renewal), contact Apple, Google Play or your bank to request a refund or dispute the charge.
- There are user reports where refunds were promised but delayed; keep written records and escalate to the payment provider if needed.
- For web/Stripe payments, request a refund via BoldVoice support and, if unresolved, raise a dispute with your card issuer.
Boldvoice plans and pricing
Plan types
Publicly available plan details are limited; common options typically include monthly, yearly and trial plans depending on sign-up channel.
Pricing and available plans may vary by platform (App Store, Google Play, direct web signup).
How pricing appears
On some platforms pricing is shown only after an onboarding questionnaire; check final screens before confirming a paid plan.
Always review the subscription terms on the purchase confirmation page for renewal timing and billing currency.
| Plan | Price (NZD) | Billing period | Notes |
|---|---|---|---|
| Free trial | Varies | Trial period | Cancel 24 hours before trial end to avoid charge |
| Monthly subscription | Varies | Monthly | Managed via App Store / Google Play / Stripe |
| Yearly subscription | Varies | Yearly | Often billed as a lump sum; check renewal terms |
Your consumer rights in New Zealand
Cooling-off and digital services
NZ consumer law provides a general 14-day cooling-off principle for some online purchases, but digital services that are already consumed or accessed may be excluded.
BoldVoice does not publish a statutory 14-day refund policy, so NZ users should not assume an automatic right to cancel and get a refund after beginning use.
How to escalate a dispute
- If charged via the App Store or Google Play, request a refund through those platforms first.
- If charged on the web (Stripe), request a refund from BoldVoice support and, if necessary, file a dispute with your bank or card issuer.
- If you believe you were misled or unfairly charged and cannot resolve it, escalate to the Commerce Commission or the Disputes Tribunal.
Customer experiences
Positive feedback
Many users praise the app’s user-friendly interface, coaching quality, and measurable pronunciation improvements.
Positive reviews often highlight useful feedback, effective lessons and engaging UI/UX.
Negative feedback
Reported issues include inconsistent scoring, technical glitches, unexpected charges and difficulties cancelling before trial end.
Several users also note limited accessibility options, perceived priceiness, and occasional poor complaint resolution.
Documentation checklist
What to collect before you cancel
- Subscription confirmation email or receipt from Apple, Google Play or Stripe.
- Screenshots showing subscription status, cancel button, and any confirmation messages.
- Dates and times of cancellation attempts and any support correspondence.
What to keep if there is a dispute
- Payment receipts and bank/card statements showing the charge.
- Evidence of deletion attempts (if you removed the app) and a note that deleting the app does not cancel subscriptions.
- Copies of any refund promises or responses from BoldVoice or the app store.
Common mistakes
Deleting the app instead of cancelling
Deleting the BoldVoice app does not stop billing. You must cancel the subscription in the App Store, Google Play, or Stripe portal.
Many users assume uninstalling equals cancellation; always confirm cancellation in the subscription manager.
Missing the trial cutoff or renewal window
Users often forget the 24-hour cutoff for trials or renewal-day cancellation deadlines and are charged as a result.
Set a calendar reminder 48 hours before trial end to allow time for any technical issues when cancelling.
Comparative recap
Quick comparison
The table below summarises where to manage subscriptions, likely refund routes, and access after cancelling for each platform.
| Platform | How to cancel | Refund likelihood | Access after cancel |
|---|---|---|---|
| Apple App Store | App Store → Profile → Subscriptions → Cancel | Handled via Apple; case-by-case (no published BoldVoice refund policy) | Access typically until end of paid period |
| Google Play | Google Play → Payments & subscriptions → Subscriptions → Cancel | Handled via Google Play; refund case-by-case | Access typically until end of paid period |
| Direct (Stripe/web) | Manage via Stripe portal link from receipt or account page on BoldVoice site | No explicit public policy; refunds handled case-by-case by BoldVoice or card issuer | Access typically until end of paid period |
After cancelling
What to monitor
Check your bank or card statement for any future charges after cancellation and keep records for at least 60 days.
If an unexpected charge appears, contact the payment provider (Apple, Google Play or your bank) promptly and provide your documentation.
Helpful links and next steps
- BoldVoice FAQ - start here for support and account help.
- BoldVoice on the App Store - manage Apple subscriptions.
- New Zealand Commerce Commission - information on escalating consumer disputes.
Address
Corporate address
Wellocution Inc. dba BoldVoice
169 Madison Ave, Suite 2070, New York, NY 10016, United States
How to contact support
Use the BoldVoice FAQ/contact page for customer support and to request subscription or billing assistance.
If you cannot resolve billing issues with BoldVoice, contact the payment provider (Apple, Google Play, or your bank) and keep all supporting documentation.