Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Bubble.Io service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Bubble.Io: Easy Method
What is Bubble.Io
Overview
Bubble.Io is a no-code web application platform that lets users build and host apps using a visual editor without traditional programming.
It provides hosting, databases, workflows and integrations so individuals and teams can design production web apps quickly.
Who uses it
Users range from solo makers and startups to small teams that need custom web apps without hiring developers.
Bubble offers tiered plans that add editors, performance and collaboration features for growing projects.
How to cancel Bubble.Io
Cancel via the Bubble web editor
- Open your app in the Bubble editor.
- Go to Settings → My Plan.
- Select Cancel plan or change the app to the Free plan to stop paid billing.
- Follow on-screen prompts to confirm cancellation.
Other cancellation methods and notes
- Monthly subscriptions can be cancelled at any time through the editor or Bubble's support bot. Manual docs.
- Annual subscriptions must be cancelled at least 30 days before renewal. Early cancellation will not remove the payment obligation for the current annual term. Terms.
- If you subscribed via an app store (App Store or Google Play), cancel through your device subscription settings (e.g., Settings → Subscriptions → select app → Cancel); Bubble's site contains no app-store specific steps.
What happens when you cancel
Access and features after cancellation
When you cancel a paid plan your app typically reverts to the Free plan at the end of the current billing period.
Paid features (extra editors, higher capacity, custom domain) will stop working once the paid period ends.
Renewal and billing
Monthly plans stop billing after cancellation and remain active until the paid month ends.
Annual plans continue for the paid year; cancelling within that year does not prevent the remaining billed term from being charged unless you cancel prior to the 30‑day renewal window.
Data and backups
Your app data and editor project remain available under the Free plan, subject to Free plan limits.
Export your data and create backups before downgrading to avoid capacity or feature loss impacting your workflows.
Will I get a refund?
Bubble refund policy
Bubble's official policy states: "We do not offer refunds. Any paid month is non‑refundable and cannot be credited back to your account." Official docs.
Bubble generally does not provide pro‑rata refunds or automatic credits for unused time.
Exceptions and dispute options
- If you believe billing continued after a valid cancellation, gather evidence (screenshots, timestamps) and contact Bubble support immediately.
- Under New Zealand consumer law, you may have remedies if the service was misleading or not as described; see the consumer rights section below.
Bubble.Io plans and pricing
Summary of common plans
Below are converted NZ$ estimates for Bubble plans using a recent USD→NZD rate; actual billed amounts may vary.
Pricing notes
- Bubble does not publish NZ‑specific pricing; card currency conversion may change the final charge.
- Annual prices shown are displayed as monthly equivalents when billed annually.
| Plan | Price (NZ$) | Period | Key features |
|---|---|---|---|
| Free | NZ$0.00 | Monthly | Basic development use, limited WUs |
| Starter (monthly) | NZ$55.70 | Monthly | Live app, custom domain, recurring workflows |
| Starter (annual) | NZ$50.50 | Monthly (billed annually) | Live app, custom domain, recurring workflows |
| Growth (monthly) | NZ$233.20 | Monthly | Two app editors, premium versioning, 2FA |
| Growth (annual) | NZ$207.10 | Monthly (billed annually) | Two app editors, premium versioning, 2FA |
| Team (monthly) | NZ$694.30 | Monthly | Up to 5 editors, sub‑apps, more workload |
| Team (annual) | NZ$607.30 | Monthly (billed annually) | Up to 5 editors, sub‑apps, more workload |
Your consumer rights in New Zealand
Relevant laws
New Zealand law (such as the Consumer Guarantees Act and Fair Trading Act) protects consumers from misleading practices and guarantees certain standards for services.
These laws can apply to digital services where the service is misrepresented or not delivered as promised.
How this affects Bubble subscriptions
- Bubble's "no refund" statement does not automatically override statutory consumer rights in NZ.
- If Bubble's service is misleading or cancellation is unreasonably difficult, you may be entitled to remedies including disputing charges.
- Typical 14‑day cooling‑off rights do not automatically apply to digital services already supplied, though unfair practices remain regulated.
Customer experiences
Positive feedback
Some New Zealand users praise Bubble for extensive documentation, a helpful community and flexible design capabilities.
Reviews on Capterra NZ specifically note the depth of support resources and creative freedom the platform provides. Capterra NZ.
Negative feedback
- Trustpilot and other platforms contain recurring complaints about cancellation difficulties and unexpected billing after attempted cancellations. Trustpilot NZ.
- Reports include billing continuing after deleting payment details, unclear pricing, and confusing UI for cancellation; community threads on Reddit echo these concerns.
Documentation checklist
What to collect before you cancel
- Account email and app name(s).
- Subscription plan details (monthly or annual) and billing dates.
- Receipts or invoices showing recent payments.
Evidence to save if you expect a dispute
- Screenshots of the My Plan page showing current plan and cancellation options.
- Confirmation emails or screenshots of cancellation actions and timestamps.
- Any support chat transcripts or ticket numbers related to cancellation requests.
Common mistakes
Assuming deletion equals cancellation
Some users delete payment details or the app and assume billing stops. Deleting payment info does not always cancel the subscription.
Always confirm cancellation through the My Plan page or receive a cancellation confirmation from Bubble support.
Missing the annual cancellation window
Annual plans require cancellation at least 30 days before renewal to avoid being charged for the next year.
Waiting until a few days before renewal or assuming pro‑rata refunds will be issued can lead to unexpected charges.
Comparative recap
Quick comparison
The table below summarizes core differences between typical Bubble plans and their NZ$ price estimates.
How to choose
- Pick Free for experimentation and early development.
- Choose Starter to launch a live app with a custom domain.
- Upgrade to Growth or Team for extra editors, collaboration and capacity.
| Plan | Approx. Monthly Price (NZ$) | Best for |
|---|---|---|
| Free | NZ$0.00 | Learning, prototyping |
| Starter (monthly) | NZ$55.70 | Single live app, basic production |
| Growth (monthly) | NZ$233.20 | Growing apps needing performance and multiple editors |
| Team (monthly) | NZ$694.30 | Teams requiring many editors and higher capacity |
After cancelling
Next steps
- Confirm you received a cancellation confirmation or screenshot your My Plan page showing the Free plan or cancelled status.
- Export app data and backups in case feature limits on the Free plan affect your app.
Helpful links
- Bubble billing & plans documentation
- Bubble terms of service
- App‑store subscription guidance (example)
Address
Corporate contact
For formal notices or postal correspondence use Bubble Group, Inc.'s registered address in the United States.
Postal address
Bubble Group, Inc., 22 W 21st Street, 2nd Floor, New York, New York 10010, United States.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.