Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Calendly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Calendly: Simple Process
What is Calendly
Overview
Calendly is an online scheduling tool that automates meeting bookings and reduces email back-and-forth. It connects with calendars (Google, Outlook, etc.) and provides booking links for invitees.
Primary features
Key features include event types, calendar integrations, automated reminders, and team scheduling tools. Paid plans add team routing, admin controls and enterprise features like SSO.
How to cancel Calendly
Cancel a web / paid account
- Sign in at calendly.com and open Account > Billing (billing page).
- Choose to cancel or downgrade your subscription from the billing page, or submit a cancellation request to Calendly Support if you cannot cancel online.
- Note that cancellation takes effect at the end of your current subscription term.
Cancel via mobile app (Apple / Google)
- Apple App Store (Apple‑managed): open the Calendly app > Account > Account Type > manage via Apple Settings, or go to iOS Settings > Subscriptions to cancel.
- Google Play (Google‑managed): cancel via Google Play Subscriptions in the Play Store app; Calendly has no specific in‑app Google guide.
- If unsure which platform billed you, check your purchase receipt or bank statement for the merchant and contact support for help.
What happens when you cancel
Access and billing
Cancellation normally keeps your paid features active until the end of the current billing period. Calendly states outstanding payments remain due immediately and no credits are issued.
Invitees and scheduled events
Existing scheduled events typically remain on calendars unless you cancel them manually. Invitees can cancel or reschedule only if your event settings include cancel/reschedule links.
Will I get a refund?
Web / Direct billing policy
- Calendly’s terms state payments are generally non‑refundable and cancellation does not produce a pro‑rata refund.
- Support may review special cases, but refunds are not guaranteed and many users report refund denials.
App store refunds and exceptions
- Apple‑managed subscriptions: request refunds through Apple; Calendly cannot directly issue Apple refunds.
- Google‑managed subscriptions: refunds are handled by Google Play; follow Google Play’s refund process.
Calendly plans and pricing
Plans at a glance
Calendly lists plans and feature tiers; official pricing is published in USD and may be converted to NZD at purchase time.
Pricing notes
There is no official NZD pricing on Calendly’s site. Use current exchange rates to estimate NZ$ cost before subscribing.
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| Free | NZ$0.00 (equivalent of USD $0) | Monthly/Annual | One event type, one calendar, basic booking page |
| Standard | NZ$ (equivalent of USD $10/user/mo annually or USD $12/user/mo monthly) | Monthly/Annual | Unlimited event types, reminders, integrations, custom branding |
| Teams | NZ$ (equivalent of USD $16/user/mo annually or USD $20/user/mo monthly) | Monthly/Annual | Team scheduling, round‑robin, CRM routing, advanced admin tools |
| Enterprise | Custom NZ$ (contact sales) | Annual | SSO, SCIM, compliance, dedicated support |
Your consumer rights in New Zealand
Statutory protections
New Zealand consumers are protected by laws such as the Consumer Guarantees Act (CGA) which require services to be of acceptable quality and fit for purpose.
Digital services may fall under these protections; statutory rights exist independently of a supplier’s cancellation policy.
Practical steps under NZ law
- If you believe Calendly breached consumer guarantees, gather evidence (invoices, screenshots, support messages) and contact Calendly Support requesting remediation.
- If unresolved, consider raising the issue with your payment provider, Citizens Advice Bureau or the Commerce Commission for guidance on next steps.
Customer experiences
Positive feedback
Many users praise Calendly’s ease of scheduling, calendar integrations, automated reminders and time savings from removing back‑and‑forth booking emails.
Reviews often highlight simple setup for basic scheduling and strong usability scores on review sites.
Common complaints
Frequent negative feedback includes limited refunds, slow or unhelpful support and occasional technical glitches like calendar sync issues.
Some users find pricing expensive as they scale and report frustration when refunds are requested and denied.
Documentation checklist
What to gather before cancelling
- Account email and username used for Calendly.
- Billing invoices, payment receipts and the date of the next renewal.
- Screenshots of billing page showing subscription status, and any support correspondence.
Where to find official documents
- Calendly Terms & Conditions: calendly.com/legal/customer-terms-conditions
- Help articles on cancelling and billing: help.calendly.com (Billing FAQs)
- Help article on cancel/reschedule links: How to add a cancellation policy
Common mistakes
Timing and refunds
Many users cancel on or near the renewal date assuming they will avoid a charge, but Calendly’s billing can still process and refunds are not guaranteed.
Example: cancelling on renewal day did not prevent a charge according to multiple user reports.
Missing the subscription location
Subscribers sometimes try to cancel in the Calendly web app when the subscription was actually billed by Apple or Google. This leaves the mobile store subscription active.
Always check whether your subscription is “Apple‑managed”, “Google‑managed” or billed directly by Calendly before cancelling.
Comparative recap
Summary table
| Topic | Quick recap |
|---|---|
| Cancellation process | Cancel via Calendly billing page for web subscriptions; cancel via Apple or Google for store subscriptions. |
| Refunds | Calendly generally does not refund; support may review exceptions; app‑store refunds handled by Apple/Google. |
| Consumer rights (NZ) | Statutory rights (e.g. CGA) may apply, but vendors’ terms favour no refunds; pursue complaints if service is faulty. |
| Pricing | Prices are published in USD; convert to NZD at time of purchase. Free plan available. |
Quick decision points
If billed by Apple or Google, manage and request refunds through that store. If billed directly, cancel via the billing page and contact support if you need a refund review.
Collect evidence and use NZ consumer channels if you believe statutory guarantees were breached.
After cancelling
What to check
- Confirm cancellation by checking your Calendly billing page and email for a cancellation confirmation.
- Verify that your calendar integrations and scheduled events behave as expected and manually cancel any remaining bookings if needed.
Useful links
- Calendly Terms & Conditions: calendly.com/legal/customer-terms-conditions
- Billing & payments FAQs: help.calendly.com (Billing FAQs)
- How to add a cancellation policy: help.calendly.com (Cancellation policy)
Address
Corporate mailing address
Calendly (corporate) - 271 17th St NW, 10th Floor, Atlanta, GA 30363, United States.
Notes on postal use
No New Zealand postal address was found for cancellations; customers typically use the corporate US address or contact support online for account issues.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.