Cancel CLIPTO AI online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Clipto Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Clipto Ai: Easy Method
What is Clipto Ai
Overview
Clipto Ai is a subscription-based transcription and meeting assistant service that converts audio into text, identifies speakers, and provides summaries.
The service supports many languages and is offered via Clipto's website and mobile app channels.
Main features
Key capabilities include unlimited transcription (subject to file limits), speaker identification, and multi-language support.
Clipto offers a 7-day free trial on sign-up and monthly or annual paid plans on its website.
How to cancel Clipto Ai
Cancel via the web (recommended)
- Log in to your Clipto account on the Clipto website.
- Go to the Clipto cancellation page or account subscription settings and follow the cancellation steps.
- Cancellation takes effect at the end of the current paid term; cancel before the 7-day free trial ends to avoid charges.
- See Clipto's terms for details: Clipto Terms & Cancellation.
Cancel via mobile stores (iOS and Android)
- iOS (App Store): Cancel through your Apple ID Subscriptions settings (Clipto cannot cancel App Store subscriptions for you).
- Android (Google Play): Open the Play Store > Subscriptions > Clipto > Cancel to stop Play Store - billed subscriptions.
- Use the App Store and Play Store subscription management screens rather than the Clipto web portal when billing is handled by those stores.
Alternate methods
- Clipto's Terms allow cancellation by email or phone; check contact details in the Terms if you prefer those channels.
- If you cannot cancel online, keep screenshots and confirmation details to support any dispute.
What happens when you cancel
Access and expiry
After cancellation, you retain paid features until the end of the current billing period.
Access is not immediately removed when you cancel mid-term unless otherwise stated in your account notification.
Renewal and billing
- Automatic renewals stop after cancellation; you will not be billed for subsequent cycles.
- If you subscribed through Apple or Google, billing is controlled by those stores and must be stopped there.
Your data
Your account data and transcriptions may remain stored after cancellation according to Clipto's data policy.
Export any records you need before deleting the account, and check Clipto's FAQ for data retention specifics: Clipto FAQ.
Will I get a refund?
Standard refund policy
Clipto generally does not issue refunds once a new paid subscription cycle begins, even if the service was unused.
There is no automatic statutory 14-day cooling-off right for Clipto subscriptions under their stated policy.
Exceptions and dispute review
- If you were charged after correctly cancelling, Clipto will review and may refund within 30 days to the original payment method.
- Banking fees or currency conversion costs may not be reimbursed; refunds are handled case-by-case and are not guaranteed.
- If you were billed via Apple or Google Play, request refunds through those stores' processes where applicable.
Clipto Ai plans and pricing
Official website plans
The most commonly advertised plans on Clipto's website are a monthly plan and an annual plan billed in USD.
Prices and promotional first-month rates may change; check the site when you subscribe.
Local pricing notes
No exact New Zealand dollar (NZD) pricing is publicly listed; App Store/Play Store listings may show local currency.
Always confirm final NZD charges in the New Zealand App Store or Google Play store on your device.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly (official website, USD) | US$24.99/month (first month US$9.99) | Monthly | Unlimited transcription, up to 6-hour files, 99+ languages, speaker ID, 7-day free trial |
| Yearly (official website, USD) | US$8.99/month (billed annually at US$107.88) | Annual | Same features as monthly; lower effective monthly rate, 7-day free trial |
Your consumer rights in New Zealand
CGA basics
The Consumer Guarantees Act (CGA) applies to services supplied by businesses in trade in New Zealand.
Services must be of acceptable quality and fit for purpose under the CGA.
Implications for subscriptions
- There is no automatic 14-day cooling-off period for digital subscriptions unless offered voluntarily.
- Refunds are not mandatory under NZ law unless the service fails to meet CGA standards.
- Clipto's no-refund-after-cycle policy is permissible if the service performs as promised; misleading or unfair practices could be investigated by the Commerce Commission.
Customer experiences
Positive feedback
- Users report a clean, intuitive interface and fast, accurate transcription performance.
- Reviewers praise multi-language support, speaker identification, and useful summaries for meetings.
Reported issues
- Some users on Reddit report difficulties cancelling, links redirecting improperly, and being charged after cancelling free trials.
- Cancellations with continuing charges have been reported; affected users advise saving proof and contacting support or the payment provider.
Documentation checklist
What to save
- Subscription confirmation emails and receipts showing billing dates and amounts.
- Cancellation confirmations, screenshots of account settings, and timestamps of your cancellation action.
- App Store or Google Play subscription receipts if you subscribed via a mobile store.
How to organise
- Keep a single folder (email or local) with chronological evidence for quick reference.
- If you need a refund or dispute, provide copies of receipts, cancellation proof, and any support correspondence.
Common mistakes
Trial and timing errors
Many users forget to cancel before the 7-day free trial ends and are billed automatically; set a calendar reminder to avoid this.
Assuming cancellation is immediate can also cause surprise charges - Clipto cancels at period end, not pro rata mid-cycle refunds.
Platform confusion and proof loss
Subscribing via Apple or Google Play then attempting to cancel on the Clipto website is a common mistake; billing must be stopped through the store.
Failing to save confirmation screenshots or receipts makes disputes harder to resolve if charges appear after cancellation.
Comparative recap
Quick comparison
The table below summarizes the main cancellation methods, who controls billing, typical refund likelihood, and practical notes.
Which method to choose
Use the web cancellation if you subscribed on Clipto's site; use Apple/Google subscription settings if billed through those stores.
Keep proof and contact support if charges continue after you have followed the correct process.
| Method | How to cancel | Billing controlled by | Refund likelihood | Notes |
|---|---|---|---|---|
| Web (Clipto account) | Log in → Account/Subscription → Cancel on Clipto cancellation page | Clipto | Low once cycle starts; case-by-case for billing errors | Effective at period end; cancel trial before 7 days |
| iOS (App Store) | Apple ID → Subscriptions → Clipto → Cancel | Apple (App Store) | Handled via Apple refund process | Clipto cannot cancel App Store subscriptions for you |
| Android (Google Play) | Play Store → Subscriptions → Clipto → Cancel | Google Play | Handled via Google Play refund process | Clipto web cancellation does not stop Play Store billing |
After cancelling
What to check next
- Confirm you received a cancellation confirmation email or screenshot from your account.
- Verify that no further charges appear on your card after the billing period ends.
Useful links
- Clipto Terms & Cancellation
- Clipto FAQ
- How to cancel App Store subscriptions (guidance)
- Cancel Google Play subscriptions (guidance)
- User reviews (Trustpilot)
- Community reports (Reddit)
Address
Corporate address
Clipto, Inc., 575 Market St., San Francisco, California 94105, United States.
Other contact options
Clipto's Terms state cancellation is also supported by email or phone; check the Terms & FAQ pages for the most current contact details.
If you subscribed via Apple or Google, you may need to contact those stores for billing disputes or refunds.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.