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Cancellation service #1 in New Zealand
BoldVoice is a pronunciation and accent-coaching app developed by Wellocution Inc. It provides lessons, feedback and practice tools to help users improve spoken English.
The app is available on mobile devices and on the web, and subscriptions are managed through the App Store, Google Play, or direct web payments (Stripe).
BoldVoice offers interactive lessons, automated pronunciation scoring and coach-style feedback designed for progressive practice.
User reviews cite strengths in interface and measurable improvement, while technical and billing issues have also been reported.
After cancellation you typically retain access until the end of the paid term you already paid for.
Auto-renewal will stop at the next billing date if cancellation was successful and timely.
Cancellation generally does not delete your BoldVoice account or practice data; check your account settings or contact support if you want permanent deletion.
Retained data policies and deletion procedures are governed by BoldVoice's privacy policy; request account removal through support if required.
Any charges already processed for the current period are usually non-refundable unless BoldVoice or your payment provider agrees otherwise.
If you see unexpected charges after cancelling, gather evidence and contact the payment platform (Apple, Google, or your bank) to dispute the transaction.
BoldVoice does not publish an explicit general refund policy on its FAQ, privacy or terms pages, and no automatic 14-day refund right is stated.
Because no clear refund promise is published, refunds are likely handled case-by-case by the company or the payment platform used.
Publicly available plan details are limited; common options typically include monthly, yearly and trial plans depending on sign-up channel.
Pricing and available plans may vary by platform (App Store, Google Play, direct web signup).
On some platforms pricing is shown only after an onboarding questionnaire; check final screens before confirming a paid plan.
Always review the subscription terms on the purchase confirmation page for renewal timing and billing currency.
| Plan | Price (NZD) | Billing period | Notes |
|---|---|---|---|
| Free trial | Varies | Trial period | Cancel 24 hours before trial end to avoid charge |
| Monthly subscription | Varies | Monthly | Managed via App Store / Google Play / Stripe |
| Yearly subscription | Varies | Yearly | Often billed as a lump sum; check renewal terms |
NZ consumer law provides a general 14-day cooling-off principle for some online purchases, but digital services that are already consumed or accessed may be excluded.
BoldVoice does not publish a statutory 14-day refund policy, so NZ users should not assume an automatic right to cancel and get a refund after beginning use.
Many users praise the app’s user-friendly interface, coaching quality, and measurable pronunciation improvements.
Positive reviews often highlight useful feedback, effective lessons and engaging UI/UX.
Reported issues include inconsistent scoring, technical glitches, unexpected charges and difficulties cancelling before trial end.
Several users also note limited accessibility options, perceived priceiness, and occasional poor complaint resolution.
Deleting the BoldVoice app does not stop billing. You must cancel the subscription in the App Store, Google Play, or Stripe portal.
Many users assume uninstalling equals cancellation; always confirm cancellation in the subscription manager.
Users often forget the 24-hour cutoff for trials or renewal-day cancellation deadlines and are charged as a result.
Set a calendar reminder 48 hours before trial end to allow time for any technical issues when cancelling.
The table below summarises where to manage subscriptions, likely refund routes, and access after cancelling for each platform.
| Platform | How to cancel | Refund likelihood | Access after cancel |
|---|---|---|---|
| Apple App Store | App Store → Profile → Subscriptions → Cancel | Handled via Apple; case-by-case (no published BoldVoice refund policy) | Access typically until end of paid period |
| Google Play | Google Play → Payments & subscriptions → Subscriptions → Cancel | Handled via Google Play; refund case-by-case | Access typically until end of paid period |
| Direct (Stripe/web) | Manage via Stripe portal link from receipt or account page on BoldVoice site | No explicit public policy; refunds handled case-by-case by BoldVoice or card issuer | Access typically until end of paid period |
Check your bank or card statement for any future charges after cancellation and keep records for at least 60 days.
If an unexpected charge appears, contact the payment provider (Apple, Google Play or your bank) promptly and provide your documentation.
Wellocution Inc. dba BoldVoice
169 Madison Ave, Suite 2070, New York, NY 10016, United States
Use the BoldVoice FAQ/contact page for customer support and to request subscription or billing assistance.
If you cannot resolve billing issues with BoldVoice, contact the payment provider (Apple, Google Play, or your bank) and keep all supporting documentation.
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Written by Levi Cooper
eIDAS legal expert · 4 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 4 years.