Cancellation service #1 in Ireland
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Coda service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Coda: Simple Process
What is Coda
Overview
Coda is a collaborative documents and automation platform that combines documents, tables, and integrations into a single workspace.
It is used for project management, team collaboration and building custom workflow apps; separate products and in‑app purchases (e.g., UltraCall or snoring apps) also use the Coda name in some stores.
Where Coda is used
Coda is available as a web workspace (subscription tiers) and as mobile apps distributed through Apple App Store and Google Play.
Billing and cancellation processes differ by distribution channel; desktop/web subscriptions are managed in the workspace, while mobile purchases are handled by the app stores.
How to cancel Coda
Cancel a web (workspace) subscription
- Open your Coda workspace as an Admin.
- Go to Admin settings → Workspace plan tab.
- Choose "Downgrade to Free" to cancel the paid workspace subscription.
- Note: if you are downgrading from a higher paid tier, unused balance may become account credit; downgrading to Free does not always happen instantly.
- Reference: Coda Help Center.
Cancel mobile app purchases (App Store / Google Play)
- Open your Apple or Google account subscription settings on the device or via the relevant store website.
- Locate the Coda app subscription or in‑app purchase and follow the store's cancellation steps.
- Coda does not process or cancel App Store / Google Play purchases directly; contact Apple or Google for support or refunds.
- Reference: Coda Terms (mobile purchase guidance).
What happens when you cancel
Access and features
After cancelling a paid workspace, your workspace will be scheduled to downgrade to the Free tier according to Coda's downgrade process.
Feature access will change to match the Free tier limits (for example, limits on automation runs, collaborators, or storage may apply).
Billing, renewal and credits
If you paid for a tier and downgrade, unused prepaid balance may be recorded as credit depending on the downgrade path.
Downgrading to Free is not always instant; check your Admin settings and billing statements for effective dates and credit details.
Will I get a refund?
Coda's general refund policy
Generally, transactions processed through Coda's services (including codes or digital purchases) are final and non‑refundable unless Coda explicitly states otherwise.
Terms state that instant digital delivery usually precludes a right to cancel or automatic refund.
Exceptions and app store refunds
- App Store and Google Play purchases must be disputed with the app distributor for refunds; Coda does not process those refunds directly.
- For major failures or issues covered by consumer law (see New Zealand rights below), you may be entitled to a remedy including a refund or replacement.
- Reference: Coda Terms and Conditions.
Coda plans and pricing
Summary of common plans
Below are known plans and sample NZD figures where available. Local billing currency and amounts may vary.
Pricing table
Your consumer rights in New Zealand
Right to remedies under the CGA
New Zealand's Consumer Guarantees Act (CGA) may apply to digital products and cannot be excluded by terms.
If a product has a major failure or does not meet acceptable quality, you may be entitled to a remedy such as repair, replacement or refund.
How Coda's terms interact with NZ law
- Coda's terms state that instant digital delivery usually removes a general right of withdrawal, but statutory rights under the CGA remain.
- If you believe a purchase is faulty or fails to meet guarantees, contact Coda support and cite the CGA if seeking a remedy.
- Reference: Coda Terms - NZ provisions.
Customer experiences
Positive feedback
Many reviewers praise Coda for customisation, integrations and its collaborative capabilities.
Users highlight its formula language and AI/tool integrations as powerful for tailoring workflows.
Negative feedback
Criticisms include a steep learning curve for non‑technical users and perceived interface complexity.
Some users report performance issues with very large documents and the need for stronger hardware for smooth use.
Documentation checklist
What to gather before you cancel or request a refund
- Workspace name, Admin email and workspace ID (if available).
- Order or invoice number and date of purchase.
- Proof of payment (receipt, credit card statement or App Store / Google Play purchase history).
- Screenshots of subscription settings, billing page and any error messages.
- Device details and App Store/Google account used (for mobile purchases).
Why these documents help
Having the above details speeds up support requests and makes it clearer whether a remedy is due under Coda's terms or local law.
App store disputes generally require the app store purchase record; web subscription concerns use workspace billing records.
Common mistakes
Assuming all cancellations are handled by Coda
Example: Users sometimes ask Coda to cancel App Store subscriptions; Apple or Google manage those purchases and refunds.
Always check which channel processed the payment before contacting support.
Not collecting purchase evidence
Example: Users request refunds without an invoice or purchase receipt, which delays resolution.
Keep receipts, screenshots and account details before starting a cancellation or dispute.
Comparative recap
Quick comparison overview
The short table below compares cancellation and refund handling across channels and typical costs in NZD where known.
Comparison table
After cancelling
Check access and data
Verify your workspace or app access after cancellation to confirm downgrade timing and which features are limited.
Export important data and copies of documents before a plan change reduces storage or feature access.
Useful links and support
- Coda Help Center (billing & account): help.coda.io
- Coda Terms & Conditions: coda.co/terms-conditions
- Coda Terms (mobile guidance): coda.io (mobile)
- Apple support for subscriptions: support.apple.com
- Google Play support for subscriptions: support.google.com/googleplay
Address
Provider contact address
Coda Systems Ltd., PO Box 100‑291, North Shore City, Auckland 0745, New Zealand.
When to use the postal address
Use the postal address for formal correspondence or notices that require a physical mailing address.
For billing and account issues, prefer the in‑app/web support channels and include the documentation checklist items above.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.