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Cancellation service #1 in New Zealand
Cv Wizard is an online tool that helps users create professional CVs using templates and automated generation. The platform offers subscription access to premium templates and features.
Users typically sign up to generate CVs quickly, choose a design, and download or export the finished document. Reviews highlight fast CV creation and attractive layouts.
Cancellation typically stops the next automatic renewal and preserves access until the end of your current paid period.
If you cancel before a renewal, you usually retain service until that billing cycle ends; confirm details in your account.
Your account and created CVs may remain accessible depending on Cv Wizard’s retention policy; export copies of important documents before closing the account.
Request account deletion separately if you want Cv Wizard to remove your personal data - follow in-account or support instructions.
Cv Wizard’s terms state that prepaid amounts are not refunded after cancellation. This is explicitly noted in their general terms (Article 8).
Therefore, cancelling partway through a paid period usually does not trigger a monetary refund for the unused time.
There is a 14-day cooling-off right in Cv Wizard’s terms, but it applies only if you have not waived the right and have not accepted delivery of the digital product.
If you accepted delivery (for example, the digital CV was delivered and you waived the right), the right to a refund may lapse. If you believe your consumer rights apply, see the New Zealand rights section below.
No explicit New Zealand pricing is publicly available for Cv Wizard for 2024/2025. The official pricing page lists no amounts.
One user reported a U.S. trial pricing, but NZ-specific prices could not be confirmed.
| Plan | Price (NZ) | Billing |
|---|---|---|
| Basic / Free tier | Varies | Varies |
| Premium / Subscription | Varies | Varies (monthly / annual) |
New Zealand consumer protection is governed by the Fair Trading Act and the Consumer Guarantees Act among other rules.
Businesses must not engage in misleading or deceptive conduct and must honour statutory rights where they apply.
If Cv Wizard attempts to rely on a waiver of the cooling-off right, that waiver must be clearly communicated and valid under NZ law to be effective.
Complaints about unauthorized recurring charges or refusal of refunds may be actionable under NZ consumer law; keep evidence and consider contacting the Commerce Commission or a free legal advice service.
Many users praise Cv Wizard’s user-friendly interface, attractive templates, and fast CV generation.
Some users credit the service with helping them secure interviews due to professionally presented CVs.
Frequent complaints concern unexpected recurring charges, difficulty obtaining refunds, and confusion around free trials or trial-to-subscription conversions.
User reports also indicate problems with cancellations for subscriptions purchased via app stores.
Users often try to cancel after the new billing period has started and find themselves charged for the next period.
Always cancel before the renewal date and keep confirmation evidence to avoid disputes.
If you subscribed via the App Store or Google Play, cancelling on the Cv Wizard website may not stop the app-store subscription.
Similarly, cancelling an app-store subscription does not always cancel an account on the service - check both places and retain proof.
| Aspect | Cv Wizard | Typical competitor |
|---|---|---|
| CV quality and templates | High - many users report professional-looking results. | Varies - many competitors offer similar template quality. |
| Cancellation clarity | Mixed - web cancellation is documented; app-store flows are unclear and user complaints exist. | Often clearer - some competitors provide explicit app-store instructions and faster support. |
| Refund and trial transparency | Limited - 14-day cooling-off right exists but refund policy excludes prepaid amounts after cancellation. | Varies - some competitors offer clearer trial-to-subscription disclosures and refund policies. |
| Customer support and dispute resolution | User reports suggest inconsistent handling of billing disputes. | Often better documented - larger services may have more established dispute procedures. |
Save confirmation screenshots or emails that show cancellation and the date it will take effect.
Export or download any CVs or data you need before account changes or deletion.
CVwizard Rhijnspoorplein 22, 1018 TX Amsterdam, Netherlands.
If you need to send a written cancellation or complaint by post from New Zealand, address it to the Amsterdam address above and include your account details.
Also consider emailing or using the in-account cancellation flow first and retain proof of any communications or postage receipts.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Eva Harris
Regulatory watch · 8 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 8 years to make sure every Postclic template is compliant and admissible in court.