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Cancel DRIVER EASY
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Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Driver Easy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Driver Easy: Simple Process
What is Driver Easy
Overview
Driver Easy is a Windows driver update utility from Easeware Technology Limited that scans a PC, finds missing or outdated drivers, and offers downloads and installs.
Primary features
It provides an extensive driver database, automated scans, and paid Home/Business licences with technical support and automatic updates.
Platform notes
Driver Easy is primarily desktop software distributed from its website and may be offered via third-party payment processors.
Distribution channels
Purchases and licence management are handled online through Driver Easy’s site and payment partner systems rather than a New Zealand retail address.
How to cancel Driver Easy
Cancel automatic subscription via website
- Go to Driver Easy’s Contact Us page and choose the “Cancel Automatic Subscription” option.
- Submit your cancellation request and keep a copy of the confirmation for your records.
- Driver Easy Contact Us
Cancel by requesting a refund (also cancels subscription)
- Use the refund request form to request cancellation and a refund; this cancels auto-renewal and the subscription.
- Submit within the timeframes required by their refund policy (see the Refund section below).
- Driver Easy refund request
Mobile subscriptions (App Store / Google Play)
- Driver Easy does not document a specific mobile cancellation process in its Help/Terms.
- For in-app purchases on Apple or Google, manage or cancel subscriptions through your Apple ID or Google Play account.
- Driver Easy Help / FAQ
If you need help
- Contact support if you have trouble cancelling or need confirmation of cancellation.
- Keep order numbers, licence keys, and payment evidence handy when you contact them.
What happens when you cancel
Access and licence
When your paid subscription is cancelled, future automatic renewals stop. Access to premium features may end at the current period’s expiry.
Automatic deactivation
If you request a refund within the allowed period, Driver Easy will cancel the subscription and deactivate the licence as part of the refund process.
Data and account records
Driver Easy retains purchase and support records via its payment processor. Keep your confirmation emails and screenshots for your records.
Payment provider role
Many payments are processed via 2Checkout (Verifone); refunds and cancellation confirmations may come from the payment provider.
Will I get a refund?
Standard refund policy
Driver Easy offers a 30-day money-back guarantee for Home and Business Plan purchases if you request within 30 days.
To request this refund you must use the refund request page during the 30-day window.
Exceptions and non-refundable items
- Refunds are not available for the Computer Repair Shop License.
- Company policy exceptions are stated in the refund policy and EULA.
- Driver Easy refund policy
How to obtain a refund
- Submit a refund request within 30 days via the refund request page or contact support as directed in the EULA.
- The EULA also directs customers to contact support@drivereasy.com for refund help if needed.
- Driver Easy EULA
Refund processing times
- Refund times vary by payment method via 2Checkout: cards typically process ~1 business day and appear in 5 - 7 business days.
- Other methods: wire/check 5 - 17 days total, PayPal 1 - 2 days, direct debit up to ~6 weeks, and other methods up to 14 days to appear.
Driver Easy plans and pricing
Available plans (summary)
Driver Easy provides Home and Business plans and a separate Computer Repair Shop License with different terms.
Exact New Zealand pricing (NZD) or region-specific prices were not available on the official site.
Pricing table
| Plan | Description | Price (NZD) |
|---|---|---|
| Home | Single-user licence for personal PCs with 30-day refund guarantee. | Varies |
| Business | Licence for business use with support and 30-day refund guarantee. | Varies |
| Computer Repair Shop License | Licence for repair shops; marked non-refundable in policy. | Varies |
Your consumer rights in New Zealand
Statutory protections (CGA)
Under New Zealand consumer law, digital goods and services must meet the Consumer Guarantees Act (CGA) standards.
They must be of acceptable quality, fit for purpose, and as described.
Remedies and refunds
Consumers can seek remedies, including refunds, if guarantees are not met, even where a company has its own refund policy.
Driver Easy’s 30-day guarantee complements but does not override statutory rights in New Zealand.
Practical steps if CGA issues arise
- Document faults, failures or harmful outcomes (screenshots, logs, dates).
- Contact Driver Easy support and request remedial action or a refund under the CGA.
- If unresolved, consider raising a dispute with consumer protection authorities or your payment provider.
Customer experiences
Positive feedback
Users praise Driver Easy for ease of use, a comprehensive driver database, and effective detection of missing drivers.
Support is often reported as responsive, particularly for licence/key issues.
Negative feedback
Some users report driver updates causing system instability such as network or Wi‑Fi failures and blue screens.
Others mention confusion about renewal timing, refund processes, and occasional slow downloads of large drivers.
Balanced takeaway
- Driver Easy can be effective for finding drivers missed by Windows.
- Weigh the benefits against possible risks from driver updates and follow best practices (backups, restore points).
Documentation checklist
Essential information to gather
- Order number, purchase date, purchaser email, and licence key (if available).
- Payment method and transaction reference from your card, PayPal, or 2Checkout.
- Copies/screenshots of confirmation emails, receipts, and any cancellation requests.
Supporting evidence for faults or refunds
- System error messages, device manager screenshots, and dates/times of failures after updates.
- Logs or notes of interactions with support and any case reference numbers provided.
Common mistakes
Assuming App Store/Google Play follow same process
Many users expect Driver Easy to handle mobile in-app cancellations but must use Apple or Google subscription tools instead.
Check your Apple ID or Google Play subscriptions rather than the Driver Easy site for in-app purchases.
Missing the 30-day window
Customers sometimes miss the 30-day refund window and then assume no remedy exists; New Zealand consumer law may still apply.
Submit requests promptly and keep evidence of your cancellation attempt and purchase.
Not keeping transaction records
Without receipts, licence keys, or payment references, refunds and disputes take longer to resolve.
Always save confirmation emails and take screenshots when you cancel or request a refund.
Comparative recap
Cancellation method comparison
| Aspect | Driver Easy | Typical App Store / Google Play |
|---|---|---|
| How to cancel | Via Driver Easy contact page or refund request; web-based. | Manage subscriptions via Apple ID or Google Play account. |
| Refund policy | 30-day money-back for Home/Business; Computer Repair Shop not refundable. | App stores have their own refund processes and timeframes; policies vary. |
| Processing | Refunds processed via 2Checkout with varying times by method. | Refunds handled by Apple/Google/payment provider; timing varies. |
| NZ consumer rights | Statutory rights under the CGA apply in addition to company policy. | Statutory rights apply; app store terms do not override NZ law. |
After cancelling
Confirmations to expect
After cancellation or refund approval expect an email confirmation and licence deactivation notice if refunded.
Allow the stated processing time for the refund to appear on your statement.
Useful links and follow-up
- Driver Easy Contact Us
- Driver Easy refund request
- Driver Easy refund policy
- Driver Easy EULA
- Driver Easy Help / FAQ
If you still have problems
If Driver Easy or the payment provider does not resolve your issue, consider contacting your bank or PayPal and explain the dispute.
For unresolved consumer law matters, contact New Zealand consumer protection authorities for guidance.
Address
Company and payment processor
Driver Easy is provided by Easeware Technology Limited. Payments and licence records are handled via 2Checkout (now Verifone).
Postal cancellation address
No specific postal cancellation address for New Zealand is provided by Driver Easy.
Use the online contact and refund pages or contact your payment provider for cancellations and disputes.