What is Ecomhunt
Service overview
Ecomhunt is an online product-research and dropshipping tool that curates trending products, analytics and educational resources for ecommerce sellers.
The service is operated by Blueicon Ltd. and provides tiered plans from a free level to paid subscriptions with additional features.
How customers use it
Users rely on Ecomhunt to find winning products, track analytics, and access training materials and consultancy options.
Subscriptions are billed monthly or annually depending on the plan selected during signup.
How to cancel Ecomhunt
Cancel via the website (recommended)
- Sign in to your Ecomhunt account on the website.
- Go to your account profile or subscription settings.
- Find the active subscription and choose the cancel or stop renewal option.
- Confirm cancellation; access typically continues until the end of the current billing period.
Cancel via App Store or Google Play
- If you subscribed through Apple App Store or Google Play, manage and cancel the subscription in your device’s subscriptions settings.
- App-store cancellations are handled by the respective platform; follow Apple or Google support if you need help.
- If the app-store route is unclear, contact Ecomhunt support via the website for guidance.
What happens when you cancel
Access and service after cancellation
After cancellation via the website, your access continues until the end of the current billing period you already paid for.
There is no partial-period pro-rata extension; the service remains available until that period ends.
Renewal, data and account status
- Auto-renewal will stop for future billing cycles once cancellation is confirmed.
- Your account and stored data (saved products, trackers) may remain accessible per Ecomhunt’s retention policy.
- If you later resubscribe, previous data may or may not be restored depending on account state and company policy.
Will I get a refund?
30-day money-back guarantee
Ecomhunt advertises a 30-day "money-back guarantee" for paid plans; if you cancel within 30 days of purchase you may be eligible for a no-questions refund.
See the FAQ for the official money-back wording: Ecomhunt FAQ.
After 30 days and company discretion
- Terms & Conditions state refunds after the initial window are at the company's sole discretion.
- After 30 days, Ecomhunt generally does not provide full refunds for cancellations.
- Purchases through Apple or Google stores may be subject to those platforms’ separate refund rules.
Ecomhunt plans and pricing
Summary table
| Plan | Price (NZ$) | Period | Features |
| Free | NZ$0.00 | Monthly | Limited access: 10 live trending products, 3 product tracker sessions |
| Basic | NZ$50.34 | Monthly (USD 29/mo) | 2 years of winning products database, specific product analytics, 50 live trending products, 10 tracker sessions |
| Pro | NZ$85.06 | Monthly (USD 49/mo) | Unlimited access to all features, 1-on-1 consultancy, Dropshipping Masterclass, 80 live products, 100 tracker sessions |
| Suite | NZ$119.78 | Monthly (USD 69/mo) | All Pro features plus AliExpress data, content library, 3ET course, 120 live products, 500 tracker sessions |
Pricing notes
Prices are approximate conversions (1 USD ≈ 1.736 NZD, mid-January 2026) and may fluctuate with exchange rates.
Annual billing options can lower the effective monthly cost; refer to the site at signup for exact billed amounts.
Your consumer rights in New Zealand
Cooling-off and refunds
Under NZ consumer law, online purchases commonly have a 14-day “cooling-off” expectation, but specifics can vary by product and supplier.
Ecomhunt’s 30-day money-back window exceeds the basic cooling-off expectation, offering additional protection if you cancel within that period.
Limitations and platform purchases
- After Ecomhunt’s 30-day window, refunds are at the company’s discretion as per their Terms & Conditions.
- If you bought through Apple or Google, those platforms’ refund policies and processes also apply and may provide remedies.
- If you believe the company has breached consumer guarantees, you may contact New Zealand consumer protection services for advice.
Customer experiences
Positive feedback
Some Trustpilot reviewers praised Ecomhunt’s training and support, noting useful free courses and good assistance in bootcamp plans.
Examples include users who reported helpful onboarding and satisfactory tools for finding products.
Negative feedback and common complaints
There are multiple Trustpilot reports of difficult cancellations, unexpected auto-renewals and challenges obtaining refunds.
Some customers described poor support responses, software glitches, and the need to escalate disputes through PayPal or small claims.
Source summary: Trustpilot - Ecomhunt.
Documentation checklist
What to gather before contacting support
- Account email and username used to subscribe.
- Order ID, transaction date and payment method (card, PayPal, Apple/Google receipts).
- Screenshots of subscription page, billing statements and any cancellation attempts.
Supporting evidence for refund disputes
- Copies of any communication with Ecomhunt support (dates and content).
- Proof of automatic renewals after attempted cancellation, if applicable.
- Relevant app-store receipts if purchased via Apple or Google.
Common mistakes
Assuming cancellation was completed
Many users think they cancelled but left auto-renewal active. Always confirm the cancellation confirmation message or email.
Check the subscription page again to ensure status shows cancelled or non-renewing.
Using the wrong purchase channel
Attempting to cancel in the website when the subscription was purchased via Apple or Google can fail to stop charges.
Always verify where the charge originated (your card, PayPal or app-store receipt) before cancelling.
Comparative recap
Quick comparison table
| Topic | Website purchase | App Store / Google Play |
| How to cancel | Account profile on Ecomhunt website | Manage subscriptions in your device’s App Store / Google Play settings |
| Refund window | 30-day money-back guarantee (no-questions within 30 days) | Subject to Apple/Google refund policies (separate from Ecomhunt) |
| Access after cancel | Access until end of paid billing period | Access depends on platform billing; usually until period end |
| Contact point for issues | Ecomhunt support via website | Platform support (Apple/Google) and Ecomhunt support for account queries |
After cancelling
Confirm and monitor
Keep screenshots or confirmation emails showing cancellation and the date when access will end.
Monitor your bank or PayPal for any unexpected charges in the following billing cycle.
Further actions and links
- Refer to Ecomhunt’s FAQ for refund questions: Ecomhunt FAQ.
- Read the Terms & Conditions for refund and cancellation details: Ecomhunt Terms & Conditions.
- If you paid via Apple or Google, check Apple or Google refund pages for platform-specific help.
Address
Company operator
Ecomhunt is operated by Blueicon Ltd., registered in Israel. No New Zealand postal address was found in public materials.
How to contact
Use the contact or support options available on the Ecomhunt website: ecomhunt.com.
If you require further assistance under New Zealand consumer law, consider contacting local consumer protection services for guidance.