Postclic is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Ecomhunt, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Postclic premium unlimited: promotional offer at ₱61.60 for 48h, then ₱3,353.56 per month without commitment
Send an e-Postclic to Ecomhunt
Tracked, timestamped, and certified digital mail
What type of action would you like to take?
Choose the type of mail to generate. The template will be adapted automatically.
The form then adjusts based on your choice
Cancellation service #1 in Philippines
Digital mail
certified, timestamped, tracked, and
recorded on the blockchain
delivered instantly worldwide
Postclic unlimited plan
Promotional offer at ₱61.60 for 48 hours
then no commitment, ₱3,353.56 per month
to keep966649193710
Cancellation Ecomhunt: Easy Method
What is Ecomhunt
Ecomhunt as a product research subscription
Ecomhunt is a subscription platform for dropshipping and ecommerce product research. It helps sellers find trending products, view basic market signals, and get ideas for ads and store offers through a curated database on the official website.
The service uses a freemium model. There is a Free plan at ₱0.00, paid Basic plans from $23.00 (₱1,300) and $29.00 (₱1,638) per month, and paid Pro plans from $39.00 (₱2,204) and $49.00 (₱2,768) per month based on the pricing page (ecomhunt.com).
What people actually pay for
Most paying users subscribe for deeper access to the winning products database, product data, analytics, and more live trending products. The Pro tier also adds broader feature access and a 1-on-1 ecommerce or dropshipping consultant according to the pricing page (ecomhunt.com).
- Free: limited product database access, 10 live trending products, 3 product tracker sessions
- Basic: Free features plus 2 years of winning products database and product analytics
- Pro: Basic features plus wider feature access and expert consulting
How it works for users in the Philippines
If you are in the Philippines, the main practical issue is billing and cancellation, not local language support. Pricing is published in USD, so this guide shows both the original amount and the approximate peso equivalent using 1 USD ≈ 56.5 PHP.
Here is the thing: many users get frustrated because auto-renewal can continue if cancellation is not done before the next billing date. Ecomhunt says subscriptions renew automatically and should be canceled at least 1 day before renewal (ecomhunt.com).
How to cancel Ecomhunt without getting billed again
Checks to do before you cancel
If you are worried about continued charges, you are not alone. Review data and user feedback show recurring complaints about unclear cancellation and delayed support replies, so do a quick preparation step before touching your subscription.
- Log in and note your next billing date
- Take a screenshot of your current plan and renewal status
- Save any product lists, notes, or tracking data you need
- Check whether you are still inside the 14-day free trial or within 30 days of the initial purchase for a refund request
Ecomhunt says subscriptions are auto-renewed and should be canceled at least 1 day before the next billing date (ecomhunt.com). Just a reminder: if you wait until the billing date itself, you risk another monthly charge.
Cancel through your account on the website
The verified cancellation path starts inside your account. Use the website method if the cancel option is visible for your plan, then keep proof because some users report friction during cancellation.
- Log in to your Ecomhunt account
- Open your account profile or the billing or subscription area
- Follow the on-screen cancellation steps
- Save a screenshot of the final confirmation page
The practical click path may appear as Account Profile > Billing or Subscription > Cancel, because Ecomhunt describes it as the account profile or billing or subscription page rather than one fixed menu label. If you cannot find it, open the help section at Ecomhunt FAQ.
Cancel by email if the account option is missing
This is the method many users end up using. Ecomhunt support is available by email at [email protected], there is no phone number listed, and no live chat is available in the support details.
- Send your request to [email protected]
- Use the same email address linked to your account
- State your plan name and ask to cancel recurring billing
- Ask for written confirmation that renewal has been turned off
- Keep the full email thread
A simple subject line works best: “Cancel subscription and stop auto-renewal.” In the body, include your account email, plan, last payment date, and the exact request to stop future billing. Support is listed as 24/7, but user reviews suggest replies may still take time.
Cancel by registered mail if you want stronger proof
Mail is not the fastest route, but it can help if you are preparing evidence for a bank dispute or a DTI complaint. Ecomhunt’s cancellation address in the service data is in Netanya, Israel, not the inactive Florida entity mentioned in background notes.
If you choose mail, send a short cancellation letter with your account email, plan, and request to stop renewal. Some people now use digital registered delivery services such as Postclic because they provide timestamped proof of sending, receipt, and opening without going to a post office.
Use this address for written notice:
- 42 Giborei Israel St., Netanya, Israel
Take a photo or scan of the signed letter before sending it. If you are close to the renewal date, do not rely on mail alone because delivery can take 5 to 10 business days.
Watch out for the main friction point
The truth is, Ecomhunt’s cancellation flow appears more complicated than it should be. Research notes say the service may require users to email support for cancellation and that slow replies can lead to continued billing.
That means your best protection is evidence. Save the account screen, save the email, and note the date and Philippine time when you sent the request. If you are on the 14-day free trial, cancel before day 14 to avoid the first paid charge (ecomhunt.com).
What changes after your cancellation request is accepted
Your access usually stays until the end of the paid period
Ecomhunt does not offer partial-period refunds for unused time according to the verified research. In practice, that usually means if you cancel on March 10 and your plan renews on March 28, paid access should continue until March 28, then stop.
This setup matters because some users expect an immediate refund for the unused portion. That is not how the policy is described for normal cancellations, so plan your export and screenshots before the billing period ends.
What happens if you do nothing
If you do not cancel, the plan renews automatically. Ecomhunt’s terms say subscriptions are auto-renewed and should be canceled at least 1 day before the next billing date to avoid the next charge (ecomhunt.com).
There is no minimum commitment duration and no cancellation fee found in the Terms of Service. You can stop the subscription at any time, but timing still matters because renewal charges can post if you miss the deadline by even 1 day.
Your data and saved research
The available terms data says user data and history typically remain available unless Ecomhunt’s policy states otherwise. That is helpful, but it is still smart to export anything important before canceling because the service does not clearly promise permanent storage after downgrade.
Save product notes, screenshots of profitable items, tracker data, and any consultant messages linked to your Pro plan. Once paid access ends, some premium views and analytics may no longer be visible.
Refund policy, charge disputes, and what actually works
The basic refund rule from Ecomhunt
Ecomhunt offers a 30-day money-back guarantee on the initial purchase, not on renewals, based on the verified policy data. You must contact support within 30 days of signing up, and refunds are granted at the company’s discretion.
That last part matters. User feedback shows frustration when people expected a full refund after renewal or for unused time, but renewal orders are not covered by the 30-day guarantee and no prorated refund is promised.
No partial refund for unused days
The research is direct on this point: no partial-period refunds are provided. If you cancel halfway through the month, access continues until the end of that billing period, but the unused days are not refunded.
This is one of the biggest misunderstandings with Ecomhunt. If you paid on April 2 and cancel on April 12, you may still use premium features until the next billing date, but you should not expect money back for April 13 onward.
How to ask for a refund step by step
If you are within 30 days of your initial purchase, send the request to [email protected] and be very specific. Include your account email, plan, payment date, exact amount charged, and the words “refund request under the 30-day money-back guarantee.”
- Attach the payment receipt or transaction ID
- State whether this was the initial purchase or a renewal
- Ask for written confirmation of the decision
- Save the reply for your records
If the issue is a billing error, the company may review and issue a refund or adjustment depending on the case. Billing-error claims work better when you include screenshots of the cancellation request and the bank or card statement showing the charge.
Your rights in the Philippines for disputes and chargebacks
In the Philippines, subscription complaints can fall under the Consumer Act of the Philippines or RA 7394, with DTI as the main consumer authority. There is no universal statutory cooling-off period for all online subscriptions, but Ecomhunt’s own 30-day initial-purchase guarantee is stronger than the usual baseline for many digital services.
If you were charged after cancellation or the transaction was unauthorized, you can dispute it with your bank, credit card issuer, GCash, or Maya. BSP rules generally give cardholders up to 60 days from the statement date to dispute a transaction, so gather your cancellation screenshot, support emails, and statement copy before filing.
Terms and subscription conditions that can catch you off guard
Auto-renewal, free trial, and commitment length
The terms say Ecomhunt subscriptions auto-renew and should be canceled at least 1 day before the next billing date to avoid renewal (ecomhunt.com). That is the clause with the biggest real-world effect because people often assume canceling on the same day is enough.
The service also offers a 14-day free trial. If you do not cancel before the 14th day, billing starts on the chosen subscription cycle, monthly or annually, depending on your plan (ecomhunt.com).
Cancellation fee, law, and disputes
No cancellation fee or early termination fee was found in the Terms of Service data. The same terms data says there is no minimum commitment duration, which is good news if you only needed Ecomhunt for 1 or 2 months of product research.
The available sources do not clearly specify the operating jurisdiction in a way that helps Filipino consumers with a direct court venue. For that reason, if billing continues after you canceled, the practical route is usually support email first, then your payment provider, then DTI if needed.
Ecomhunt plans and pricing in Philippine peso
Current plans and monthly cost
| Plan | Price (USD / PHP) | Period | Main features |
|---|---|---|---|
| Free | ₱0.00 | Monthly | Limited access, 10 trending products, 3 tracker sessions |
| Basic | $29.00 (₱1,638)* | Monthly | 2 years database, analytics, 50 live trending products |
| Basic | $23.00 (₱1,300)* | Monthly | 2 years database, analytics, 50 live trending products |
| Pro | $49.00 (₱2,768)* | Monthly | All features, consultant access |
| Pro | $39.00 (₱2,204)* | Monthly | All features, consultant access |
Prices are approximate, converted from USD at 1 USD ≈ 56.5 PHP. Check the official pricing page for exact local prices and current offers.
Which plan costs the most and least
The least expensive paid option in the verified data is Basic at $23.00 (₱1,300) per month. The most expensive is Pro at $49.00 (₱2,768) per month.
There are duplicate Basic and Pro monthly prices in the source data, which usually means Ecomhunt runs discounted offers or alternate billing views on the pricing page (ecomhunt.com). If you are paying the higher price, compare your account billing screen with the current public offer before renewing.
Billing notes and value check
The pricing notes say published prices are in USD and may change. If your card is billed in foreign currency, your Philippine bank may add exchange rate differences or cross-border fees, so the actual peso amount can land slightly above the figures shown here.
If you only need product research for a short sprint, many reviewers suggest using Ecomhunt for 1 or 2 months, exporting what you need, and canceling early. That approach makes more sense than keeping a Pro plan at $49.00 (₱2,768) for months you are not actively using.
Your rights in the Philippines when a subscription will not stop
The main laws that matter here
For Filipino users, the key law is the Consumer Act of the Philippines or RA 7394, with the Department of Trade and Industry as the main authority for consumer complaints. For payment disputes, BSP rules matter because banks, card issuers, GCash, and Maya handle chargebacks and unauthorized transaction complaints.
There is no general statutory online cooling-off period that automatically covers every digital subscription in the same way. That means Ecomhunt’s own 14-day trial and 30-day money-back guarantee on the initial purchase are the most practical deadlines to watch.
How Ecomhunt’s policy fits with Philippine consumer protection
Ecomhunt says you can cancel anytime without a cancellation fee and that subscriptions auto-renew unless stopped at least 1 day before billing (ecomhunt.com). If you canceled on time but still got billed, your complaint is stronger if you can show the exact timestamp of your request.
For door-to-door or direct sales, Philippine rules often provide a 7 working day cooling-off period, but that is not a universal online-subscription rule. In an Ecomhunt case, the simpler argument is usually misleading renewal, continued billing after cancellation, or unfair handling of a refund request under RA 7394.
How to file a complaint
Start with Ecomhunt support and give them a short deadline, such as 3 business days, to confirm cancellation or review a billing error. If there is no workable answer, file a complaint with DTI and raise a payment dispute with your bank or e-wallet provider within the BSP time window, usually up to 60 days from the statement date.
- Prepare screenshots of your account, renewal date, and cancellation request
- Save the email thread with [email protected]
- Download the card or wallet statement showing the charge
- Write a short timeline with dates and Philippine time
Useful authority contacts
For online subscription complaints, DTI is the public authority to contact in the Philippines. For chargeback and banking issues, BSP is relevant through your issuer or e-wallet provider.
What customers say about cancellation and support delays
Overall verdict from available reviews
Based on 5 unique reviews, the cancellation experience looks difficult, not smooth. The sentiment trend is 0 positive and 5 negative, with repeated complaints about email-only cancellation, weak refund outcomes, and delayed support responses.
That does not automatically mean every user will have a bad experience, but it does mean you should document everything. In the Philippines, the most common pain points are unclear cancellation steps and continued billing after the request, which matches the research notes.
Recurring themes
| Theme | Frequency | Typical example |
|---|---|---|
| Email-only cancellation | High | No cancel button |
| Slow support replies | High | Billed while waiting |
| Refund disputes | High | Partial refund only |
| Auto-renewal surprise | Medium | No reminder email |
Sources summary
| Source | Rating | Main topic | Sentiment |
|---|---|---|---|
| TrustPilot | 1/5 | Ease of cancellation | Negative |
| TrustPilot | 1/5 | Customer service | Negative |
| TrustPilot | 2/5 | Refund | Negative |
| TrustPilot | 1/5 | Dark pattern | Negative |
| TrustPilot | 1/5 | Ease of cancellation | Negative |
Individual user comments
- "I second the poor subscription experience mentioned here. Ecomhunt would not clearly state there would be automatic renewal, they would not send reminder emails about upcoming renewal, they would not issue full refund trying to withhold about 25% for services not even provided yet." (TrustPilot)
- "I emailed their support team for a subscription cancellation and refund of $204 [about ₱11,526] and they told me they would only partially refund me and took my 'Pro' access away and they only refunded me $135 [about ₱7,628]." (TrustPilot)
- "To cancel your subscription, you actually need to send them an email, no easy opt-out button. They take forever to answer that email." (TrustPilot)
Only negative reviews were available in the research set, so that should be said plainly. A fair balancing point is that Ecomhunt does offer a free plan, a 14-day trial, and no cancellation fee, which are better than some subscription tools, but the reported support and cancellation friction remains the main concern.
Documents to gather before and after you cancel
What to save before submitting the request
A clean evidence file makes a huge difference if support is slow or a refund is disputed. Gather your current plan page, the next billing date, and the last successful payment receipt before you cancel.
- Screenshot of the account or billing page
- Screenshot of your plan name and renewal date
- Copy of the latest invoice or receipt
- Exported product notes or tracker data
What you need for refund or billing disputes
If you are asking for money back, attach the transaction ID, payment date, amount paid, and the reason for the request. For example, a billing-error complaint is much stronger if it shows the cancellation email sent before the renewal timestamp.
After cancellation, save the confirmation email or a screenshot of the final page. Then monitor your card, GCash, or Maya statement for at least one full billing cycle.
Common mistakes that lead to extra charges
Missing the deadline by one day
The biggest mistake is canceling too late. Ecomhunt says you should cancel at least 1 day before the next billing date, so a same-day request can still be too late if the renewal batch has already started.
Real example: your renewal is on May 15 and you email support on May 15 at 9:00 p.m. Philippine time. If the charge posts earlier based on another time zone, you may still be billed.
Assuming an email alone is enough without confirmation
Many users stop after sending one email and assume the subscription is done. That is risky when support replies are delayed.
Better move: send the email, take a screenshot, and follow up if there is no written confirmation within a short time. If the billing date is close, also use the account cancellation path if visible and save both records.
Expecting a prorated refund after canceling mid-cycle
Another common mistake is expecting money back for the unused portion of the month. The policy says no partial-period refunds are provided, so cancellation mainly stops the next renewal, not the current month’s charge.
If your goal is a refund, focus on whether you are within 30 days of the initial purchase or whether a billing error happened. Those are much stronger arguments than “I did not use the service much.”
Not saving proof before access changes
Some users lose leverage because they do not save the confirmation page, invoice, or support replies. That becomes a problem later when the bank asks for evidence during a chargeback review.
Take screenshots before and after each step. A 30-second screenshot habit can save you from losing ₱1,300 to ₱2,768 on one extra billing cycle.
Ignoring the possibility of retention friction
Research notes point to a dark-pattern risk: some users report that email-based cancellation creates delay and friction. If you see a retention message, discount offer, or “contact support” detour, stay focused on your original request and ask clearly for recurring billing to stop.
Do not let a discount or delayed response push you past the renewal deadline. The cheapest month is still expensive if you wanted to leave entirely.
Quick comparison of all cancellation routes
Methods, notice period, fee, and difficulty
| Method | Notice period | Fee | Difficulty |
|---|---|---|---|
| Web/account | Before next billing | No fee found | Easy |
| Before next billing | No fee found | Medium | |
| Google Play (Android) | Before next billing | No fee found | Medium |
| Registered mail | 5-10 business days | No fee found | Higher, best proof |
Key takeaway from the comparison
For most users, the realistic routes are the website account area and support email because those are the verified channels in the research. Registered mail is useful when you need stronger documentation, while the Google Play row should only matter if your subscription was actually purchased through Google Play.
The important point is not which route looks best on paper. It is whether you can prove you canceled before the next billing date.
After canceling, do these checks right away
Immediate follow-up steps
Once your request is sent or accepted, save the confirmation and put a calendar reminder for the next billing date. Then log back in once before that date to confirm your plan no longer shows active renewal.
- Save the cancellation email or screenshot
- Set a reminder 2 days before renewal
- Check the billing page again
- Watch your statement after the expected end date
Bank statement checks and chargeback timing
Monitor your card, GCash, Maya, or bank statement for at least 30 to 60 days. In the Philippines, BSP-related dispute windows for cardholders are typically up to 60 days from the statement date, so do not wait too long if another Ecomhunt charge appears.
If an unauthorized or continued charge shows up, contact your issuer first and prepare your evidence file. DTI handles consumer complaints under RA 7394, while BSP rules support transaction disputes through financial providers.
Alternatives if you still need product research
If you are leaving Ecomhunt but still need a research tool, the closest substitutes in the verified data are SaleHoo, Dropship Spy, and Sell The Trend. Their monthly ranges are $27 to $67 (about ₱1,526 to ₱3,786), $29 to $79 (about ₱1,638 to ₱4,464), and $39 to $69 (about ₱2,204 to ₱3,899) respectively.
SaleHoo focuses more on supplier verification, Dropship Spy leans into niche product discovery and tracking, and Sell The Trend is broader with sourcing and automation. If your main issue with Ecomhunt is cancellation friction, compare support responsiveness before subscribing again anywhere else.
Useful links
- Ecomhunt official website
- Ecomhunt pricing
- Ecomhunt FAQ
- Ecomhunt terms and conditions
- Department of Trade and Industry
Physical cancellation address and mailing details
Where to send a written cancellation notice
If you want to send a formal written notice, use the service address below. This is the address provided in the service context for contract termination and is more relevant than the inactive Florida LLC reference.
Use this postal address:
- 42 Giborei Israel St., Netanya, Israel
Include your full name, account email, plan, renewal date, and a clear request to cancel recurring billing. Add the date and your signature if you are sending a physical letter.
When a postal notice makes sense
Mail is useful when email support has not replied and you want an extra layer of proof. It is not usually the fastest option, especially from the Philippines to Israel, so combine it with an email request if your renewal date is near.
For most users, the practical order is simple: cancel in account if available, email [email protected], save proof, and monitor the next statement. If billing still continues, move quickly to your bank, GCash, Maya, or DTI with your documents.
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Rafael Flores
eIDAS legal expert · 4 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 4 years.
FAQ
Before canceling, log in to your account to note your next billing date, take a screenshot of your current plan, save any necessary product lists, and check if you are within the 14-day free trial or 30 days for a refund request.
If the cancellation option is missing, you can send an email to [email protected] from the email linked to your account, stating your plan name and requesting to cancel recurring billing.
You can send your cancellation request by registered mail to 42 Giborei Israel St., Netanya, Israel, including your account email and plan details.
After your cancellation request is accepted, your access to Ecomhunt usually remains until the end of your paid period, so you can continue using the service until then.
Yes, users often report issues such as unclear cancellation processes, slow support replies, and auto-renewal surprises, so it's important to keep proof of your cancellation request.