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Cancel EVERNOTE
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Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Evernote service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Evernote: Easy Method
What is Evernote
Overview
Evernote is a note-taking and organisation service that stores notes, notebooks, and searchable content across devices. It offers free and paid subscription tiers with added features like increased upload limits and advanced search.
How people use it
Users commonly store notes, web clippings, images, and documents in Evernote and synchronise across phone, tablet, and desktop apps. Paid plans add productivity and collaboration features for individual users and teams.
How to cancel Evernote
Cancel via Evernote Web (direct purchases)
- Log into Evernote Web with the account that holds the subscription.
- Go to Account Settings → Billing or Manage subscription.
- Select "Evernote Free" to cancel; this ends automatic renewal.
- Subscription remains active until the end of the current billing cycle.
- You will receive an email confirmation or see a "Restore" button in Billing History.
- See the full instructions at How to cancel your Evernote subscription.
Cancel via third-party stores
- Apple App Store: Cancel the subscription through your Apple account or device settings; Evernote cannot cancel App Store subscriptions for you.
- Google Play: Cancel via your Google Play account in the Google Play Store.
- For store-managed subscriptions, use the store’s subscription management interface and follow their refund procedures if needed.
What happens when you cancel
Access after cancellation
When you cancel, your paid benefits stay active until the end of the paid billing period. After that date, your account will revert to Evernote Free.
Your notes, attachments, and account data remain accessible with the Free tier limits unless you delete the account or content.
Billing and renewal
- Automatic renewal stops on cancellation; no further charges will be made after the current term.
- You can often see a "Restore" option in Billing History if you change your mind before the period ends.
Will I get a refund?
Evernote direct-purchase refund policy
For subscriptions bought directly from Evernote Web, monthly subscriptions are refundable if requested within 20 days.
Annual subscriptions are refundable if requested within 60 days. After those windows, no prorated refunds are provided under the standard policy.
Third-party stores and special cases
- Apple App Store purchases: Request refunds through Apple’s refund system; Evernote does not process App Store refunds.
- Google Play purchases: Request refunds through Google Play’s refund system.
- Service modifications or interruptions: Evernote may, at its discretion, issue a refund or credit for an unused term if the service is materially modified or interrupted and other remedies are not available.
- To request a refund for Web purchases, log into Evernote Web → Contact form → choose Accounts and Subscriptions → "I'd like to request a refund" and submit.
- More on refunds: Evernote Refund Policy.
Evernote plans and pricing
Published and reported pricing
Official Evernote pricing is published in a limited set of currencies; New Zealand dollars (NZD) are not widely published by Evernote.
One user report lists a Professional plan price in NZD; treat that as anecdotal unless confirmed in your account.
Pricing table
| Plan | Price (reported) | Period | Features (summary) |
|---|---|---|---|
| Evernote Free | NZ$0 | Ongoing | Basic note-taking, sync limits |
| Evernote Professional (reported) | NZ$224.99/year | Annual | Professional-level features (reported by a user) |
| Starter / Advanced / Other | Varies | Varies | Official NZD pricing not published |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under New Zealand’s Consumer Guarantees Act, digital services must be of acceptable quality and fit for purpose. If Evernote fails to provide the service as promised, you may be entitled to a remedy.
Remedies can include a repair of the service, a replacement, or a refund depending on the nature of the failure.
No automatic 14-day cool-off period
- Unlike EU rules, New Zealand does not provide an automatic 14-day cancellation 'cool-off' for digital subscriptions.
- Refunds therefore depend on provider policy (Evernote’s refund windows) or CGA remedies where applicable.
Customer experiences
Positive feedback
- Some users praise the app’s interface and organisational features despite criticism of company practices.
- Users who remain satisfied often cite stability and search capabilities as strengths.
Negative feedback
- Reported issues include account access problems, unexpected price increases, and poor customer support response.
- Several users describe difficulties cancelling, verification loops, or ignored refund requests on Trustpilot.
Documentation checklist
What to gather before contacting support
- Account email and username associated with the subscription.
- Order or transaction ID, payment method, and date of purchase.
- Screenshots of billing history, subscription page, and any error messages.
- Copies of correspondence with Evernote or the app store (emails, support tickets).
Where to submit supporting documents
- For Evernote Web purchases, use the Contact form under Accounts and Subscriptions after logging in.
- For App Store or Google Play purchases, use the respective store’s refund request process and keep receipts.
Common mistakes
Cancelling in the wrong place
Many users try to cancel in the Evernote app but purchased through Apple or Google. Cancelling in Evernote will not stop store-managed renewals.
Always check which platform handled the original payment before cancelling.
Missing supporting evidence
Requesting refunds without transaction IDs, receipts, or screenshots can delay or prevent resolution.
Gather payment records and billing history before contacting Evernote or the app store.
Comparative recap
Quick comparison of cancellation paths
| Where to cancel | Who handles refunds | Notes |
|---|---|---|
| Evernote Web (credit card, PayPal, SEPA) | Evernote (direct purchases) | Cancel in Account Settings → Billing. Refund windows: monthly 20 days, annual 60 days. |
| Apple App Store | Apple | Cancel via Apple account; request refunds via Apple’s system. Evernote cannot process App Store refunds. |
| Google Play Store | Google Play | Cancel via Google Play; request refunds through Google Play’s refund system. |
After cancelling
Immediate steps
- Export or back up any notes or attachments you need before limits change.
- Check Billing History for a confirmation email and a "Restore" option if you change your mind.
Further help and links
- How to cancel: How to cancel your Evernote subscription
- Refund policy: Evernote Refund Policy
- Request a refund guide: How to request a refund
Address
Contact email for notices
Per Evernote’s procedures, send cancellation notices or compliance enquiries to compliance@evernote.com.
Mailing address
Evernote Corporation, 4231 Balboa Avenue, #1008, San Diego, CA 92117, United States.