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Cancel HOMESTYLER
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Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Homestyler service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Homestyler: Easy Method
What is Homestyler
Overview
Homestyler is a design and 3D home visualization service that lets users create floor plans, decorate rooms, and render scenes on web and mobile apps.
Core features
Features include 3D visualization, rendering tools, and an assortment of furniture and finishes to experiment with designs.
The service is available via the web (homestyler.com) and mobile apps distributed through the Apple App Store and Google Play Store.
How to cancel Homestyler
Web (homestyler.com)
- Log in to your account at homestyler.com.
- Tap the Profile icon → Account Settings → Subscriptions → Cancel Subscription.
- Follow on-screen prompts to confirm cancellation; note the cancellation takes effect at the end of your billing cycle.
Apple App Store and Google Play
- Apple (iOS): Open iOS Settings → tap your name → Subscriptions → select Homestyler → Cancel Subscription.
- Google Play (Android): Open the Google Play app → tap profile icon → Payments & Subscriptions → Subscriptions → select Homestyler → Cancel.
- If you subscribed through an app store, cancel in that store - cancelling in the Homestyler app may not stop future charges.
What happens when you cancel
Access after cancellation
After cancelling, your paid features typically remain available until the end of the current billing period.
There is no partial-month pro rata refund by default for mid-cycle cancellations.
Renewal and billing
Cancellations stop auto‑renewal at the end of the billing cycle; you will not be billed for subsequent periods.
Ensure you receive a confirmation (email or on-screen) and keep any subscription receipts for your records.
Account data
Cancelling a subscription does not necessarily delete your account or project data; check Account Settings for data or deletion options.
If you want data removed, request account deletion separately via Homestyler support or follow the app’s account removal process.
Will I get a refund?
Platform-based refunds
Refunds are handled according to the platform used to pay: web payments, Apple App Store, or Google Play Store.
Contact the store where you purchased the subscription to request a refund and follow their dispute/refund flow.
Typical policy and exceptions
Homestyler generally does not issue refunds for partial-month cancellations; cancellations take effect end of billing cycle.
Some users report refunds in individual cases (unexpected charges or system errors), but these appear to be exceptions rather than a formal policy.
No automatic 14-day right
There is no explicit automatic 14‑day refund right stated for Homestyler; refunds depend on platform terms or case-by-case handling.
If you believe a charge is unfair, escalate with the payment provider, the app store, or consider a dispute through your bank.
Homestyler plans and pricing
Current NZ pricing (summary)
Prices below are taken from the Homestyler app listing in the New Zealand App Store as of January 2026.
Verify current amounts in the app store before purchasing, as prices can change.
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| Weekly Subscription | NZ$4.99 | Weekly | Unlock Pro features via auto‑renewing weekly subscription |
| Monthly Subscription | NZ$16.49 | Monthly | Auto‑renewing standard monthly subscription to Pro features |
| 1 Month Membership Special | NZ$14.99 | Monthly (special price) | One‑month membership special rate for Pro features |
Your consumer rights in New Zealand
Relevant laws
New Zealand consumer protections include the Consumer Guarantees Act (CGA) and the Fair Trading Act (FTA).
These laws require services to be as described and prohibit misleading conduct about cancellation or refund rights.
How these laws may apply
If Homestyler’s description, cancellation flows, or refund handling are misleading, this could engage the FTA and CGA protections.
Remedies can include refunds, fixes, or other relief if the product or service fails to meet guarantees or is misrepresented.
Practical steps in NZ
- Contact Homestyler support and the payment platform first to seek a remedy.
- If unresolved, consider contacting your bank/card issuer to dispute charges or the Commerce Commission/Consumer Protection for guidance.
- Keep records (receipts, screenshots, messages) to support any complaint or dispute.
Customer experiences
Positive feedback
Many users praise Homestyler’s 3D visualization and rendering features as impressive and enjoyable to use.
The web/PC version is often described as fun for decorating and useful for quick designs.
Negative feedback
Users report difficulties unsubscribing, unclear subscription management, and unexpected charges in some cases.
Other complaints include buggy interfaces, slow loads, limited free functionality, and frustrating rendering issues.
What this means
While the core design tools receive praise, subscription and billing experiences can vary; keep subscriptions managed via your app store for reliability.
If you encounter problems, document and escalate promptly to the store or your payment provider.
Documentation checklist
Essential items to collect
- Subscription confirmation email or receipt (date, amount, transaction ID).
- Screenshots of account/subscription pages showing the active subscription or cancellation attempt.
- Copy of any correspondence with Homestyler support or app store support.
Helpful extras
- Bank or card statements showing the charge(s).
- Device and app details (iOS/Android version, app version) if technical problems affected billing.
- Notes on dates and times you tried to cancel or where you saw unexpected charges.
Common mistakes
Cancelling in the wrong place
Many users try to cancel inside the Homestyler app while their subscription was billed by Apple or Google Play.
Always cancel in the payment platform where you originally subscribed to stop future billing.
Expecting prorated refunds
Assuming you will get a partial refund for cancelling mid‑cycle is a frequent mistake; Homestyler generally does not provide partial‑month refunds.
If you need a refund, prepare to lodge a request with the store or payment provider and provide supporting documentation.
Not keeping records
Failing to save receipts, screenshots, or confirmation emails makes disputes harder to resolve.
Always retain proof of purchase and any cancellation confirmation messages.
Comparative recap
How to cancel by platform
The table below summarizes cancellation steps and who handles refunds for each platform.
| Platform | How to cancel | Who handles refunds |
|---|---|---|
| Web (homestyler.com) | Log in → Profile icon → Account Settings → Subscriptions → Cancel Subscription | Homestyler / payment processor (no partial‑month refunds generally) |
| Apple App Store | iOS Settings → Your name → Subscriptions → Select Homestyler → Cancel | Apple handles refunds under App Store policy |
| Google Play Store | Google Play app → Profile icon → Payments & Subscriptions → Subscriptions → Select Homestyler → Cancel | Google Play handles refunds under Play Store policy |
Key takeaways
Cancel where you originally purchased to stop renewal and contact that platform for refunds.
Keep documentation and escalate to your payment provider or NZ consumer authorities if needed.
After cancelling
Confirmations and checks
Keep any on-screen or email confirmation of cancellation and check that auto‑renewal is turned off in the relevant store.
Monitor your bank or card statement for any further charges in the following billing cycle.
Helpful links
- Homestyler web site (login)
- Apple support: manage subscriptions
- Google Play: cancel a subscription
- New Zealand Commerce Commission (consumer guidance)
Address
Operator contact
The Pluto Group Ltd operates Homestyler subscriptions in New Zealand.
Postal address
The Pluto Group Ltd
PO Box 911577 Victoria Street West Auckland 1142 New Zealand