Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Hotbot service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Hotbot: Easy Method
What is Hotbot
Overview
Hotbot (also branded HotBot VPN) is a virtual private network service that routes your internet traffic through encrypted servers to enhance privacy and access region-restricted content.
Operator and scope
Hotbot is operated by Hotbot Limited, incorporated in Seychelles. The service is primarily managed online via account profiles and app stores.
How to cancel Hotbot
Cancel via Hotbot website profile
- Sign in to your Hotbot account on the Hotbot VPN website.
- Open your profile or subscription settings and select the option to cancel the recurring subscription.
- Confirm the cancellation and keep any confirmation emails or screenshots for your records.
Cancel via app stores
- If you purchased through Apple iTunes/App Store, cancel the subscription in your Apple ID subscriptions. See Apple support: Manage subscriptions on iPhone or iPad.
- If you purchased through Google Play, cancel in Google Play > Subscriptions. See Google support: Cancel a subscription.
What happens when you cancel
Access after cancellation
Cancelling stops future renewals but typically keeps your access active until the end of the paid billing period.
Data and account handling
Account details and settings usually remain until you manually delete the account or request account removal from support.
Will I get a refund?
Standard refund policy
Hotbot offers a 30-day money-back guarantee for purchases made directly via their website.
Exceptions and platform limits
- Subscriptions bought through the iTunes/App Store are subject to Apple's refund policies; Hotbot cannot process these refunds directly.
- Subscriptions bought via Google Play are subject to Google's refund rules; Hotbot must redirect those requests to Google.
- Prepaid or gift card payments are non-refundable.
- Reseller purchases (e.g. Amazon, BestBuy, StackSocial) must follow the reseller's refund terms.
- Cryptocurrency refunds (if accepted) are returned in cryptocurrency equal to the USD value at the time of refund.
- Cancelling stops future charges but does not automatically refund the unused portion of the current service period unless covered by the 30-day guarantee or platform policy.
Hotbot plans and pricing
Pricing table
| Plan | Price | Period | Notes |
|---|---|---|---|
| Annual (1-year) plan | US$3.33/month (est.) | Monthly equivalent | Based on VPN overview report |
| Monthly plan | US$9.68/month (est.) | Monthly | Based on VPN overview report |
Currency note
Exact New Zealand dollar (NZD) pricing is not publicly available; the prices above are shown in USD estimates.
Your consumer rights in New Zealand
Applicable law
Under New Zealand law, the Consumer Guarantees Act may apply to digital subscriptions sold by New Zealand vendors.
Because Hotbot is incorporated in Seychelles, some CGA protections may not apply directly to purchases made from Hotbot.
Platform and voluntary guarantees
- The Hotbot 30-day money-back guarantee is a voluntary refund right for direct purchases.
- App Store and Google Play purchases are governed by those platforms' refund policies, which have their own criteria and processes.
Customer experiences
Positive feedback
Some users praise Hotbot for speed, security and friendly support, noting good performance with streaming apps even when not advertised.
Examples include comments like "Very good service and friendly support" and "So far the results have been great. Super fast…".
Negative feedback
Other users report difficulties with customer support and cancelling subscriptions, stating that support can be slow or hard to reach.
Reported issues include delayed responses to technical queries and customers describing problems cancelling through the app or site.
Documentation checklist
Essential purchase records
- Order confirmation email or receipt from Hotbot or the app store.
- Payment method details (last four digits of card, PayPal transaction ID, or cryptocurrency transaction ID).
- Account email address and subscription ID shown in your Hotbot profile.
Support and cancellation evidence
- Screenshot of your subscription status in the Hotbot profile or app.
- Support ticket numbers, confirmation emails, and any chat transcripts.
- Dates and times of attempted cancellations and any automated confirmation messages.
Common mistakes
Not cancelling the correct subscription
Many users cancel or uninstall the app but forget to cancel the recurring subscription in their Hotbot profile or app store account.
This often leads to unexpected renewals because the billing subscription remains active.
Assuming cancellation equals refund
Cancelling prevents future charges but does not automatically produce a refund for the unused portion of the billing period.
Refunds depend on where the purchase was made (direct site vs. app stores vs. resellers) and the applicable refund policy.
Comparative recap
Quick comparison table
| Purchase method | How to cancel | Refund eligibility |
|---|---|---|
| Direct (Hotbot website) | Cancel in Hotbot account profile; contact support for issues. | 30-day money-back guarantee may apply for direct purchases. |
| Apple iTunes / App Store | Cancel via your Apple ID subscriptions in iOS or macOS. | Refunds handled by Apple under their policies; Hotbot cannot process them. |
| Google Play | Cancel in Google Play > Subscriptions on Android or web. | Refunds handled by Google under their policies; Hotbot must redirect claims there. |
| Resellers (Amazon, BestBuy, StackSocial) | Follow reseller's subscription and cancellation process. | Refunds follow the reseller's terms and procedures. |
Key takeaway
Cancelling at the correct purchase point is essential for stopping renewals and for pursuing refunds when available.
After cancelling
What to check immediately
- Confirm a cancellation email or on-screen confirmation and save it.
- Verify your subscription status remains active only until the paid period ends.
Helpful links and next steps
- Hotbot main site: hotbot.com
- Apple subscriptions support: Manage subscriptions on iPhone or iPad
- Google Play support: Cancel a subscription
- Report a problem to Apple (refund requests): reportaproblem.apple.com
Address
Registered operator address
Hotbot Limited (operator) - Suite 9, Ansuya Estate, Revolution Avenue, Mahe, Seychelles.
New Zealand contact note
No New Zealand postal address for Hotbot was identified; cancellations and support are managed online through your account or the app store where you purchased.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.