Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Jungle Scout service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Jungle Scout: Easy Method
What is Jungle Scout
Overview
Jungle Scout is a software suite that helps Amazon sellers with product research, sales estimates, keyword research, and competitor intelligence. It is sold as a web application with browser extensions and mobile apps for some features.
Primary features
Typical features include product discovery, sales analytics, keyword tools, and listing optimization aids. Plans vary by feature set and user seats, and billing is in US dollars.
How to cancel Jungle Scout
Cancel a monthly plan on the web
- Sign in to your Jungle Scout account on the web.
- Go to Settings → Subscriptions.
- Click "Cancel Plan" for the relevant subscription.
- Saved data is deleted at the end of the current billing cycle.
- If you want a refund under the 7-day guarantee, contact support (chat or email) after cancelling to request it.
Cancel an annual plan or if cancel option is missing
- Open the chat widget in your Jungle Scout account or visit their support/contact page.
- Request cancellation of the annual plan; support will process or advise next steps.
- Provide account details and order information when requested to speed the process.
Cancel purchases made via App Store or Google Play
- If you subscribed through Apple App Store or Google Play, manage and cancel the subscription through that store.
- Follow Apple or Google Play refund and cancellation processes for in‑app subscriptions.
- Contact the store (Apple/Google) for refunds when required; Jungle Scout support may not be able to cancel store-managed subscriptions.
What happens when you cancel
Access and renewal
After cancellation, your subscription will not renew at the next billing date. You retain access until the end of the paid billing period.
Automatic renewal stops; you will not be charged again unless you re-subscribe.
Saved data and account status
Saved project data and settings are typically retained until the end of the billing cycle and are deleted afterwards per Jungle Scout's policy.
If you plan to keep records, export reports and back up any data before the billing period ends.
Will I get a refund?
7-day money-back guarantee (web purchases)
- Jungle Scout offers a 7-day money-back guarantee for web purchases if you decide the product is not right for you.
- Refunds are not issued automatically; you must contact Customer Support via chat or email to request the refund.
- Once processed, refunds typically appear in your account within 5 - 10 business days.
Refunds outside the 7-day window and app purchases
- Refunds outside the 7-day guarantee are not publicly documented and are generally not available.
- Purchases made through Apple or Google Play follow those stores' refund procedures and policies.
- If you believe NZ consumer law applies, note that you may have additional rights (see the consumer rights section below).
Jungle Scout plans and pricing
Billing currency and notes
Official billing is in US dollars. The approximate NZD conversions below are indicative and depend on your payment provider's exchange rate.
Common plans
| Plan | Price (USD / approx. NZD) | Billing period | Key features |
|---|---|---|---|
| Starter | US$49/month (approx. NZ$84) | Monthly | Single user, basic research tools, extension, Academy |
| Growth Accelerator | US$79/month (approx. NZ$136) | Monthly | All Starter features plus more users, advanced tools, automation |
| Brand Owner + Competitive Intelligence | US$399/month (approx. NZ$686) | Monthly | All Growth features plus deep insights, priority onboarding, 10 users |
Your consumer rights in New Zealand
Cooling-off periods and guarantees
Under New Zealand consumer law (consumer guarantees and related rules), purchases made online may attract a cooling-off or similar rights that can extend beyond a vendor's stated refund window.
Jungle Scout's published 7-day money-back promise may not fully reflect statutory protections such as a 14-day cooling-off period in some circumstances.
App store purchases and platform rules
- Subscriptions bought via Apple App Store or Google Play are generally governed by those platforms' refund policies.
- Your NZ consumer rights may still apply, but practical enforcement often proceeds through the store operator rather than the app developer.
- Jungle Scout does not publicly list New Zealand-specific refund terms; you may need to raise disputes via your payment provider or consumer agency if required.
Customer experiences
Positive feedback
Many users praise Jungle Scout for ease of use, useful product-research tools, helpful integrations with Amazon Seller Central, and responsive customer support.
Review sites report strong ratings for features, usability, and customer service in several markets.
Common complaints
Frequent criticisms include perceived data inaccuracies when compared to actual Amazon sales, a strict refund window (7 days), and occasional billing confusion.
Some users also find monthly plans expensive and note limited regional data coverage outside major marketplaces like the US.
Documentation checklist
What to gather before contacting support
- Account email and username linked to Jungle Scout.
- Order number or invoice (payment receipt) and date of purchase.
- Payment method details (last four digits, card type, or PayPal transaction ID).
- Relevant screenshots: subscription page, billing statement, and any in-app cancellation attempts.
Supporting evidence for refunds or disputes
- Chat transcripts or emails with Jungle Scout support.
- Descriptions of the issue that justify a refund (for example, significant feature mismatch or data problems).
- Copies of communications with Apple/Google if the purchase was made via those stores.
Common mistakes
Cancelling in the wrong place
A common error is attempting to cancel an App Store/Google Play subscription inside the Jungle Scout web account; subscriptions bought through a mobile store must be cancelled via that store.
Example: If you subscribed on your iPhone, cancel in your Apple ID subscriptions, not only in the Jungle Scout web settings.
Missing the refund window or not contacting support
Users sometimes assume cancelling automatically generates a refund - Jungle Scout requires you to contact support to request a refund within the 7-day window.
Example: Cancelling a monthly plan without messaging support within seven days may forfeit eligibility for the money-back guarantee.
Comparative recap
Quick comparison
| Subscription type | How to cancel | Refund eligibility | Notes |
|---|---|---|---|
| Monthly (Web) | Settings → Subscriptions → Cancel Plan | 7-day money-back (must contact support) | Saved data deleted at end of billing cycle; refunds not automatic |
| Annual (Web) | Contact Support via chat widget | 7-day money-back if within window (contact support) | Cancelling option may not be visible in account UI |
| App Store / Google Play | Cancel via Apple or Google subscription management | Refunds handled by the store (follow platform policy) | Jungle Scout support may have limited ability to cancel or refund |
Recommendation
If you are within seven days of purchase, cancel via the appropriate channel and contact Jungle Scout support immediately to request the money-back guarantee refund.
If you purchased via Apple or Google, check the store's subscription and refund process first and retain documentation.
After cancelling
Check your billing and exports
Confirm cancellation by checking your account subscription page and your payment card or PayPal statement for no further recurring charges.
Export any reports, product lists, or project data you need before the end of the billing period.
Helpful links and contacts
- Jungle Scout contact & support
- Jungle Scout Help Center
- Apple refunds & subscriptions
- Google Play refunds & subscriptions
- Consumer NZ - online shopping guidance
Address
Jungle Scout corporate locations
Jungle Scout’s published corporate contact addresses are located in the United States (for example, offices in Chicago, IL and Austin, TX).
For specific postal queries, use the contact page linked above to request the appropriate mailing address.
No dedicated New Zealand postal address
There is no dedicated New Zealand postal address for cancellations listed publicly. International users should use the web support channels or the US postal addresses if required.
If you need a physical address for legal or formal notices, contact Jungle Scout support to confirm the correct address to use.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.