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Cancel JUSTDONE
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I hereby notify you of my decision to terminate the contract relating to the Justdone service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Justdone: Easy Method
What is Justdone
Overview
JustDone is an online service that offers access to multiple AI writing and productivity tools, marketed for tasks like academic help, content creation, and editing.
The service is subscription‑based and offers short trial access plus monthly and annual membership options.
How it is delivered
Access is provided via the JustDone website and apps, with features grouped as “35+ AI tools” in marketing materials.
Billing and account controls are handled through the website or the relevant app store, depending on how you subscribed.
How to cancel Justdone
Important timing rule
To avoid being charged, JustDone’s Terms of Use require you to cancel at least 24 hours before the end of the trial or the current subscription period.
This 24‑hour rule is in the publicly available Terms (last updated 17 July 2023).
Step‑by‑step cancellation methods
- If you subscribed on the JustDone website or app: log in, go to your account/subscriptions, and select the cancel or manage subscription option; confirm cancellation at least 24 hours before renewal.
- If you subscribed via Apple App Store: cancel through your Apple ID subscriptions (Settings > [your name] > Subscriptions) and confirm cancellation more than 24 hours before renewal.
- If you subscribed via Google Play: cancel from Google Play (Play Store > Profile > Payments & subscriptions > Subscriptions) and confirm cancellation more than 24 hours before renewal.
- If the website UI is unclear or you prefer written notice: send a cancellation request to Just Done Ltd by post to the postal address below, or use any official contact form or support email provided on the website.
- Keep screenshots or confirmation emails showing the cancellation date and time in case of later disputes.
What happens when you cancel
Access after cancellation
When you cancel, you will generally retain access until the end of the current billing period or the trial end date.
Access termination typically does not take immediate effect if you cancel mid‑period; it prevents auto‑renewal at the next cycle.
Renewal and data handling
Cancellation prevents future automatic charges but does not necessarily erase your account data; check account settings for deletion options.
If you want data removed, request account deletion explicitly and keep a copy of any confirmation from support.
Will I get a refund?
Official policy summary
JustDone’s Subscription Terms reference a “Refund rules” section, but no full refund details are visible in the publicly available summary.
There is no explicit statement in the public Terms about a statutory cooling‑off period or guaranteed refunds.
Exceptions and reported experiences
- Reported customer experiences include refunds being processed (some told 14 business days) and some refunds arriving sooner.
- Third‑party complaint sites list common issues such as denied refunds after cancellation and a difficult refund process.
- If you believe a charge is unauthorised or in breach of local law, contact your card issuer as a next step while you pursue the merchant.
Justdone plans and pricing
Current published plans
| Plan | Price (USD) | Billing period | Features |
|---|---|---|---|
| 7‑Day Access (auto‑renewing) | US$2.00 initial, then US$39.99/month if not cancelled | 7 days, then monthly | Full access to 35+ AI tools |
| Unlimited Monthly Plan | US$19.99/month (discounted from US$49.99) | Monthly | Full access to 35+ AI tools |
| Unlimited Annual Plan | US$299.88/year (equiv. US$24.99/month) | Annual | Full access to 35+ AI tools |
Price notes for New Zealand customers
No NZD‑specific pricing is published; prices appear in USD only and your bank will convert charges to NZD at the applicable exchange rate.
Always check the currency shown at checkout and your card statement for the final converted amount.
Your consumer rights in New Zealand
Statutory protections
New Zealand consumers are protected by the Consumer Guarantees Act 1993 for goods and certain services, including remedies for faulty or mis‑described digital services.
Even if a merchant’s terms limit refunds, statutory remedies under local law may still apply in appropriate cases.
Practical steps to enforce rights
- Document the issue clearly (screenshots, statements, emails) and request a refund or remedy in writing from the merchant.
- If the merchant refuses and you believe the service is faulty or misrepresented, seek advice from Consumer NZ or consider lodging a complaint with your payment provider.
Customer experiences
Positive feedback
Many users praise JustDone for being easy to use, fast, and effective for writing or academic help.
Some reviewers also report responsive customer support that helped resolve issues and processed refunds.
Negative feedback
Complaints include inconsistent tool outputs (for example, unreliable AI‑detection results) and confusing cancellation flows.
Other reports mention unexpected charges after free trials, delays or difficulty obtaining refunds, and post‑cancellation marketing emails.
Documentation checklist
What to keep before cancelling
- Account email and username associated with the subscription.
- Subscription plan name, start date, trial end date, and billing receipts.
- Screenshots of subscription settings and any cancellation confirmation screens.
What to keep after cancellation
- Confirmation email or screenshot showing cancellation date/time and that renewal was disabled.
- All correspondence with JustDone support and any refund confirmations.
- Bank or card statements showing the original charge and any refunded amount.
Common mistakes
Missing the 24‑hour cut‑off
A frequent error is cancelling too close to the renewal time; JustDone requires cancellation at least 24 hours before the period ends.
Allow a buffer and cancel a day or two earlier to avoid timezone or processing issues.
Not checking where you subscribed
Some users cancel in the web account while they were billed through Apple or Google, which does not stop store‑side auto‑renewals.
Always verify whether the subscription is managed by Apple, Google Play, or directly by JustDone, then cancel in that service.
Comparative recap
Quick plan comparison
| Plan | Price (USD) | Billing | Best for |
|---|---|---|---|
| 7‑Day Access | US$2.00 initial, then US$39.99/month | 7 days trial then monthly (auto‑renew) | Short trial users who want to test full features quickly |
| Unlimited Monthly | US$19.99/month | Monthly | Regular users who prefer flexibility and lower monthly cost |
| Unlimited Annual | US$299.88/year (US$24.99/mo equiv.) | Annual | Users who plan long‑term use and want to prepay for a year |
Key takeaways
Monthly and annual plans offer full access to the same toolset; pricing and billing cadence differ.
Watch trial auto‑renewal terms closely and convert USD charges to NZD before completing a purchase if you need exact local cost estimates.
After cancelling
Follow up actions
Save your cancellation confirmation and monitor your bank statement for any unexpected subsequent charges.
If you do receive an unexpected charge, contact JustDone support first, then your bank or card issuer if necessary.
Useful links
- JustDone Terms of Use
- JustDone Subscription Terms
- JustDone reviews (Trustpilot NZ)
- Third‑party refund guides
- Reported user experience (example)
Address
Primary postal address
Just Done Ltd
Berwick Road 58, SK17 9PE Buxton, United Kingdom
Notes on corporate locations
Consumer reporting and public records also reference alternative corporate offices in other jurisdictions; use the postal address above for cancellations by mail.
If you need further help, contact JustDone support via the links above and keep records of all correspondence.