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Cancel JUSTDONE AI
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Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Justdone Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Justdone Ai: Easy Method
What is Justdone Ai
Product summary
Justdone Ai is a suite of AI writing and detection tools offered via justdone.com and mobile apps.
It includes humanizers, checkers and other AI helpers designed for writing, research and content review.
How it is offered
Access is sold as time-based subscriptions (trial, monthly, annual) and is subject to the provider’s terms of use.
Official terms were updated on 17 July 2023; users should review the provider’s terms for the latest details.
How to cancel Justdone Ai
Cancel on justdone.com (web)
- Sign in to your account at justdone.com.
- Locate Subscriptions or Billing in your account settings and select Cancel, or contact support to request cancellation.
- Note: Subscriptions auto-renew unless cancelled at least 24 hours before the end of the trial or current period.
Cancel via app stores (iOS / Google Play)
- iOS App Store: Cancel in iOS Settings > your Apple ID > Subscriptions. See a guide at this iOS guide.
- Google Play: Open the Google Play Store app or play.google.com, go to Payments & Subscriptions > Subscriptions and cancel there. See a guide at this Google Play guide.
- If you subscribed through Apple or Google, you must cancel through the respective store; cancelling on justdone.com may not stop store billing.
What happens when you cancel
Access after cancelling
Cancelling typically stops future auto-renewals but does not always remove access immediately.
In many services, access continues until the end of the current paid period; confirm your specific expiry in your account or with support.
Billing and renewal
Auto-renewal is enabled by default and must be cancelled at least 24 hours before the trial or current period ends to avoid renewal.
If you are billed via Apple or Google, those platforms control billing and refunds for those charges.
Will I get a refund?
Official policy
JustDone does not publicly guarantee refunds in its Terms; no explicit refund policy is published in the provider’s terms.
Because there is no clear, published refund guarantee, refunds are not promised by default.
Practical exceptions and steps
- Users report mixed experiences: some obtained refunds after emailing support (examples around ~5 business days), while others had difficulty getting refunds.
- If you want a refund, contact JustDone support first and retain proof (screenshots, receipts, dates). If unsuccessful, consider disputing the charge through your bank or the store (Apple/Google).
Justdone Ai plans and pricing
Overview of available plans
Official prices are listed in USD; NZD figures below are approximate conversions (USD 1 = NZD 1.60 used for estimates).
Actual NZD charges will vary by bank or card exchange rate and platform fees.
Plans table
| Plan | Price (approx NZD) | Period | Features |
|---|---|---|---|
| 7-Day Trial | NZ$1.60 - NZ$3.20 | 7 days | Full access to all tools; auto-renews to monthly plan if not cancelled |
| Monthly Unlimited Plan | NZ$32.00 - NZ$48.00 per month | Monthly | Access to all 35+ AI tools |
| Annual Unlimited Plan | NZ$16.00 - NZ$40.00 per month equivalent | Annual (billed yearly) | Access to all tools; discounted monthly equivalent |
| Trial auto-renew (if not cancelled) | NZ$64.00 per month (approx) | Monthly | Full access - triggered if 7-day trial isn't cancelled |
Your consumer rights in New Zealand
Legal protections
In New Zealand, the Consumer Guarantees Act and Fair Trading Act protect consumers against products or services that are not fit for purpose or are misrepresented.
These laws can apply to digital services if the service does not perform as advertised or if terms are unfair.
Actions you can take
- If you believe JustDone misrepresents its capabilities or makes cancellation unduly difficult, you can complain to the Commerce Commission or seek advice from consumer protection services.
- You can also dispute unauthorised or disputed charges with your bank or card issuer, and escalate complaints if necessary.
- There is no automatic NZ 14-day cooling-off period like the EU unless the supplier has committed to one in its terms.
Customer experiences
Positive feedback
Many users praise ease of use, speed and utility for writing and research tasks.
Some reviewers report helpful features (humanizer, checkers) and responsive support that resulted in refunds or quick resolutions.
Negative feedback
Common complaints include false AI-detector flags and perceived unreliability of detection tools.
There are reports of trouble cancelling on the website, disabled cancel functions, and continued charges after attempted cancellation.
Documentation checklist
What to collect before contacting support
- Account email and username used for the subscription.
- Subscription receipts, invoice numbers and charge dates from your card statement.
- Platform used to subscribe (justdone.com, Apple App Store, Google Play).
Evidence to support disputes
- Screenshots of subscription settings, cancellation attempts and any error messages.
- Copies of emails or chat exchanges with support and dates you contacted them.
- Bank or card statements showing the relevant charges for dispute with your bank if needed.
Common mistakes
Timing errors
Waiting until the trial or billing day to cancel can result in an unwanted renewal; JustDone requires cancellation at least 24 hours before period end.
Always note the exact cancellation deadline and act earlier to allow for time zone or processing differences.
Cancelling in the wrong place
Many users assume cancelling on the website will stop charges billed through Apple or Google; it usually does not.
If you subscribed via Apple or Google, cancel through the respective store to stop further billing there.
Comparative recap
At-a-glance comparison
The table below summarises key points to help decide what steps to take and what to expect from each plan or platform.
Comparison table
| Item | Web subscription (justdone.com) | iOS / App Store | Google Play |
|---|---|---|---|
| How to cancel | Account settings or support on justdone.com | Apple ID > Subscriptions in iOS Settings | Google Play Store > Payments & Subscriptions > Subscriptions |
| Billing control | JustDone (direct billing) | Apple controls billing and refunds | Google controls billing and refunds |
| Refund likelihood | No public guarantee; case-by-case | Apple refund rules apply; request via Apple | Google refund rules apply; request via Google |
After cancelling
Confirm cancellation
Check your account for a cancellation confirmation email or a changed subscription status.
Save any confirmation messages or screenshots as proof in case of future charges.
Where to get help and more information
- JustDone terms of use: justdone.com - Terms of Use
- How-to cancel guides: iOS / Google Play cancellation guide
- NZ consumer help: Commerce Commission New Zealand - for complaints about unfair terms or misleading conduct.
Address
Registered address
Just Done Ltd, Berwick Road 58, SK17 9PE Buxton, United Kingdom.
Notes about addresses
Secondary sources sometimes report other locations (Cyprus, London); the primary listed address above is the one available in public records.
If you need to escalate a complaint and require an official postal address, use the registered address above and keep copies of all correspondence.