Cancel Legaltemplates: Easy Method

What is Legaltemplates

Overview

Legaltemplates is an online provider of legal document templates and subscription services that help users create, edit, and download common legal forms.

The service is delivered via a web platform and mobile app channels, with access tied to an active subscription.

Service model

Users typically access documents through an account, complete templates online, and download finished files for personal or business use.

Subscriptions auto-renew unless cancelled; single-document purchases are also offered depending on the plan.

How to cancel Legaltemplates

Cancel via web account (recommended)

• Log in to your account on the Legaltemplates website.
• Click the profile icon, then choose "User Settings".
• Find the subscription section and click "Cancel" next to the active subscription.
• If no "Cancel" button appears, the subscription is likely already inactive.
• Save or screenshot confirmation of the cancellation for your records.

Cancel via app stores or support

• For subscriptions billed through Apple App Store or Google Play, cancel via your App Store / Google Play account settings (no explicit in-app instructions found).
• If you cannot cancel online, contact Legaltemplates support by email or live chat for assistance.
• Support contact: [email protected].

What happens when you cancel

Access after cancellation

Access to the service typically continues until the end of your current billing period.

After the billing period ends, you will no longer have access to subscription-only templates and features.

Renewals and data

Subscriptions stop auto-renewal after cancellation but any future access requires re-subscribing.

Account data and completed documents are usually retained under your account terms; export important files before access ends.

Will I get a refund?

Official refund stance

Legaltemplates’ Terms of Use state: "ALL SALES ARE FINAL … No partial refunds will be provided for unused time." See the Terms for details: Terms of Use.

Subscriptions automatically renew unless cancelled; cancelling normally does not trigger a refund for the current period.

Exceptions and refund requests

• The Help Center says refund requests are reviewed on a case-by-case basis and require contacting support: How do I request a refund?.
• If a refund is approved, it will be issued back to the original payment method.
• Keep documentation (screenshots, receipts, cancellation confirmations) to support any refund claim.

Legaltemplates plans and pricing

Pricing summary

Exact New Zealand Dollar pricing is not published by Legaltemplates and may vary with exchange rates and app store regional pricing.

Where specific NZD or local pricing is not listed, treat amounts as variable and check your payment provider for the final charge.

Price table

Your consumer rights in New Zealand

Key legal protections

In New Zealand, the Consumer Guarantees Act and the Fair Trading Act protect consumers against misleading practices and require services to be supplied with reasonable care and skill.

These laws can provide remedies if a service is misrepresented or fails to meet acceptable standards.

How this affects refunds and cancellations

• A strict "no refunds" policy may be unenforceable where the service was misrepresented or defective under NZ law.
• Requiring credit-card details for a "free" trial could be considered misleading and may give grounds for remedy.
• Consider contacting Consumer Protection NZ for guidance: consumerprotection.govt.nz.

Customer experiences

Positive feedback

Many users report the platform is user-friendly, intuitive, and makes finding and completing documents straightforward.

Some reviewers say trial cancellation was easy and the cancellation flow is generally clear.

Negative feedback

Complaints include unexpected subscription charges after apparent cancellation and difficulty obtaining refunds in some cases.

Other users report confusion where "free" documents required card details and issues editing or saving completed documents.

Documentation checklist

What to save before cancelling

• Subscription confirmation and renewal receipts.
• Screenshots of your active subscription page and the "Cancel" confirmation.
• Copies of completed documents you need to keep.

What to include in refund or dispute requests

• Order numbers, dates of charges, and the payment method used.
• Detailed description of the problem and any supporting screenshots.
• Correspondence with support (chat transcripts, emails).

Common mistakes

Assuming cancellation is automatic

Some users assume cancelling a trial will automatically stop all future charges, but subscriptions billed through app stores may require separate cancellation.

Always verify that auto-renewal is disabled and retain cancellation confirmation.

Missing documentation and timing

Failing to save receipts, screenshots, or cancellation confirmations weakens refund or dispute claims.

Delaying contact with support after an unexpected charge can reduce the likelihood of a successful refund.

Comparative recap

At-a-glance comparison

After cancelling

Practical next steps

• Export and save any documents you need before your access ends.
• Keep cancellation confirmation and billing receipts for 6 - 12 months in case of disputes.

Where to get help

• Legaltemplates support: [email protected].
• Help Center: How do I cancel? and How do I request a refund?.
• If you believe your consumer rights are affected, contact Consumer Protection NZ: consumerprotection.govt.nz.

Address

Contact options

Legaltemplates does not list a New Zealand postal address for cancellations; contact is primarily online or by email.

Use email for direct support: [email protected].

Postal address note

The only published corporate mailing address is in the United States; no New Zealand-specific postal cancellation address is provided.

If you require written confirmation or have a consumer complaint, include email correspondence and consider contacting New Zealand consumer authorities for assistance.