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Cancellation service #1 in New Zealand
LinkedIn is a global professional networking service that connects members for hiring, job seeking, networking, learning and business development.
It offers free accounts plus paid Premium subscriptions that add features such as InMail, profile insights and learning content.
Users access LinkedIn via web browsers, Android apps (Google Play) and iOS apps (Apple App Store).
Billing and subscription control can differ depending on where the subscription was purchased.
When you cancel a Premium subscription, you keep Premium access until the end of your current billing cycle.
After the billing cycle ends, your account reverts to the free LinkedIn membership and Premium features are removed.
Your profile, connections and messages remain available after cancellation unless you delete your account separately.
Canceling a subscription does not automatically delete your LinkedIn account or remove stored data.
LinkedIn may refund direct Premium purchases within 7 days of the charge if the subscription was unused.
Refunds are only processed by LinkedIn for purchases made directly through LinkedIn.
Purchases made through Apple App Store or Google Play must use Apple or Google refund channels respectively.
EU consumers have a separate 14‑day right under EU law, which does not apply to New Zealand residents.
Current NZ‑specific prices were not available in the reviewed sources.
LinkedIn accepts NZD for billing in some cases, but displayed prices and final charges can depend on exchange rates.
| Plan | Price | Billing currency / notes |
|---|---|---|
| Career / Premium tiers | Varies | Varies (current NZD pricing not publicly available) |
| Business / Recruiter / Sales | Varies | Varies (check LinkedIn for exact regional prices) |
New Zealand consumer law (for example the Consumer Guarantees Act) may apply to defective or misrepresented services.
These laws do not automatically grant a 14‑day cooling‑off right for digital services.
LinkedIn’s stated refund practice: refunds from LinkedIn are available within 7 days for direct purchases if unused.
If you bought through Apple or Google, you must seek refunds from those stores under their policies.
Many users report difficulties with customer support, especially for account access, verification and subscription issues.
Other frequent complaints include unexpected account restrictions, billing glitches and trouble obtaining refunds.
Users often face extra friction when subscriptions are purchased through app stores because refunds and cancellations are handled by the store.
Trustpilot and Reddit threads referenced in the data show a large share of negative reviews around support and cancellations.
Attempting to cancel an iOS purchase through LinkedIn instead of through Apple can delay cancellation or prevent a refund.
Similarly, Android users must cancel via Google Play if the subscription is billed there.
Many expect refunds or immediate loss of access on cancellation; in reality, subscriptions remain active until the billing period ends and refunds follow store or LinkedIn policy.
Also, account suspensions can block self‑serve cancellation, which users sometimes overlook.
| Platform | How to cancel | Who handles refunds | Subscription active until |
|---|---|---|---|
| Web (direct via LinkedIn) | Me icon → Premium Features/Access My Premium → Manage subscription → Cancel | LinkedIn (refunds within 7 days if unused) | End of current billing cycle |
| Google Play (Android) | LinkedIn redirects or open Google Play → Payments & subscriptions → Subscriptions → Cancel | Google Play handles refunds and cancellations | End of current billing cycle |
| Apple App Store (iOS) | Cancel via iPhone Settings → Apple ID → Subscriptions → LinkedIn Premium → Cancel | Apple handles refunds and billing support | End of current billing cycle |
Keep the cancellation confirmation and check your email for confirmation and any refund messages.
Monitor your bank or card statement for any further charges and retain receipts for disputes.
There is no dedicated LinkedIn postal address for New Zealand account cancellations listed in the reviewed sources.
For cancellations and disputes, use the online Help Center or the in‑app subscription tools described above.
If you require a formal written notice or legal correspondence, follow LinkedIn’s Help or corporate pages to locate the appropriate international contact details.
For purchases made via Apple or Google, contact Apple or Google directly for formal billing or refund disputes.
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Written by Maya Bell
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.