Cancel Memoryos: Easy Method

What is Memoryos

Overview

MemoryOS is a gamified memory-training app offering video lessons and practice exercises designed to improve recall and learning speed.

The app is available on iOS and Android and offers tiered subscription plans for different user needs and skill levels.

Who it's for

Users seeking structured memory improvement, students, and professionals commonly use MemoryOS for daily practice and strategy learning.

Reviews note it is user-friendly and motivating for many, while some users report issues with billing and cancellation.

How to cancel Memoryos

Cancel via the App Store (iOS)

• Open Settings on your iPhone or iPad and tap your Apple ID at the top.
• Go to Subscriptions → find memoryOS and turn off Auto‑Renew.
• Important: App Store subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period.
• See the App Store listing: memoryOS on the App Store.

Cancel within the memoryOS app (iOS / Android)

• Open the memoryOS app and go to Profile → Current Plan → Change Plan or Cancel Subscription.
• If the Cancel option is not visible, confirm you are logged into the correct account before proceeding.
• If in-app cancellation fails, proceed to contact support (below) or use the store manager (Apple/Google).

Cancel via support

• If other methods fail, email [email protected] or use the contact form on memoryOS's website to request cancellation.
• Include your account email, subscription details, and screenshots where possible to speed verification.

What happens when you cancel

Access after cancellation

After cancellation you will typically retain access to paid features until the end of the current billing period.

Access does not usually end immediately unless specifically stated by the provider or the store.

Renewal and billing

Turning off auto‑renew stops future billing but does not automatically issue refunds for the active period.

If you subscribed through Apple or Google, future charges are controlled by that store and must be managed there.

Account and data

Cancelling a subscription does not necessarily delete your account or data; check the app settings or contact support to request data removal.

Request data-deletion instructions from support if you wish your account removed after cancellation.

Will I get a refund?

MemoryOS refund policy

MemoryOS states they offer a "full no questions asked 30 days money-back guarantee" and will process refund requests within that window.

Requests within 30 days should be sent to [email protected] with account details for verification.

Exceptions and verification

• If charges are mistaken, expect verification steps before a refund is processed.
• The 30-day guarantee is a customer service policy; it is not the same as statutory rights under New Zealand law.

When refunds may be harder

User reports indicate some customers experienced charges after cancelling and needed to escalate via Apple, Google, or their bank.

If you cannot obtain a refund from memoryOS, contact the store where you purchased (Apple/Google) or your bank to dispute the charge.

Memoryos plans and pricing

Pricing summary

The App Store lists several memoryOS subscription tiers in USD; NZD prices may vary by region and are not shown in all listings.

To see exact NZD amounts, view the pricing in the New Zealand App Store on an iOS device.

Plans table

Your consumer rights in New Zealand

Statutory protections

Under New Zealand's Consumer Guarantees Act (CGA), digital services must be of acceptable quality and fit for purpose.

If services are defective or not delivered as promised, consumers are entitled to remedies under the CGA.

No automatic 14-day cooling-off

• There is no automatic 14‑day "cooling-off" period for digital subscriptions under New Zealand law unless the provider offers one.
• MemoryOS does not appear to offer an automatic 14‑day refund, but their 30‑day money-back guarantee is more generous.

Practical steps if issues arise

If cancellation fails or the service is unsatisfactory, first pursue the provider's support and their 30-day guarantee if applicable.

If that fails, escalate to the app store (Apple/Google) or your bank for dispute resolution and keep documentation of communications.

Customer experiences

Positive feedback

Many users praise MemoryOS for an intuitive interface, high-quality video tutorials, and effective gamified learning that improves memory and motivation.

Trustpilot and other reviews highlight educational value and life-changing experiences for some users.

Negative feedback

Common complaints concern difficulty cancelling subscriptions, being charged after cancellation, and slow or unhelpful customer service responses.

Some users describe having to pursue refunds through banks or app stores rather than receiving prompt refunds from memoryOS.

Balanced takeaway

The app receives strong praise for its teaching and usability, but recurring billing and support issues justify caution and careful record-keeping when subscribing.

Consider using short-term subscriptions first to test the service before committing to long annual plans.

Documentation checklist

What to gather before contacting support

• Account email used with memoryOS and username if different.
• Proof of purchase or receipt (from App Store or payment provider).
• Screenshots showing the subscription page, billing date, and any cancellation attempts.

Additional useful items

• Dates and times of attempted cancellations and any confirmation messages.
• Bank or card statements showing the charge(s) and amounts.
• Correspondence with memoryOS support (emails or support ticket numbers).

Common mistakes

Being logged into the wrong account

Users often try to cancel while logged into a different email or account than the one that holds the subscription.

Always confirm the account details shown in the app or App Store before cancelling.

Using the wrong cancellation path

Some subscribers attempt in-app cancellation when the purchase was made through Apple or Google, which must be cancelled via that store.

Check your purchase receipt to identify whether Apple, Google, or memoryOS directly processed the payment.

Assuming an automatic refund

Turning off auto‑renew stops future payments but does not automatically refund the current period.

Request refunds explicitly within the provider's stated window and retain evidence of your request.

Comparative recap

Methods compared

This table summarises common cancellation paths, ease, refund likelihood and key notes to help choose the correct route.

Use the method that matches where you originally purchased the subscription (App Store, Google Play, or memoryOS directly).

Quick reference table

After cancelling

What to check immediately

• Confirm cancellation in your App Store / Google Play subscriptions list and save any confirmation screenshots.
• Monitor your bank/card statement for subsequent charges and keep dates for any disputes.

Helpful links and next steps

• memoryOS on the App Store
• Email support: [email protected]
• If charged after cancelling, contact Apple or Google support or your bank to dispute the charge.

Address

Corporate address (United States)

Encoder Inc., 200 Continental Drive, Suite 401, Newark, Delaware 19713, United States.

New Zealand postal address

MemoryOS does not appear to provide a New Zealand postal address; use the support email or app-store channels for cancellation and refunds.