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Cancellation service #1 in New Zealand
Path Social is a growth service that offers Instagram follower and engagement packages using targeting and automation tools.
The service sells monthly plans and add-ons billed in USD, and provides analytics and account reviews as part of some plans.
Users include creators, small businesses and niche sellers seeking gradual follower growth and increased visibility.
Expectations vary: some customers report steady, authentic-feeling growth while others report issues with follower quality.
For web purchases, cancellation via your account or email is immediate; check whether your billing stops at once.
For Apple and Google Play subscriptions, you keep access until the end of the paid period; billing stops after that period.
Your account, settings and analytics will typically remain accessible, but active features tied to subscription access will end according to the billing policy.
If you need deletion or data export, request this from support via the contact methods above and keep a copy of correspondence.
Path Social offers a 7-day money-back guarantee for new purchases. Full refunds are available only within that 7-day window.
After the first 7 days from the original purchase, cancellations do not automatically entitle you to a refund.
Prices are listed in USD on the official site; NZD equivalents depend on exchange rate and taxes.
If official NZ pricing is not shown, convert USD to NZ$ and allow for applicable fees and GST.
New Zealand’s Consumer Guarantees Act (CGA) applies to goods and services supplied for business purposes, not typically personal use.
If you use Path Social for personal or hobby reasons, CGA refund rights may not apply; however, other laws still protect consumers.
Some users report gradual, steady growth and authentic-feeling engagement that helps niche creators and small businesses gain visibility.
Positive reviews often note usefulness for busy creators or local businesses like cafes, Etsy shops and specialised content creators.
Other users report receiving fake or bot followers, sudden drop-offs after cancellation, unauthorised charges or difficulty obtaining refunds.
Many reviews mention automated or unhelpful customer support and view the 7-day refund window as too short for judging growth quality.
A common error is cancelling via Path Social when the subscription was bought through Apple or Google Play.
If billed by Apple or Google, you must cancel in the respective store; Path Social cannot stop those store renewals.
Another frequent mistake is assuming refunds are available after 7 days; Path Social’s policy limits refunds to that initial period.
Document early if you are unhappy with results, and raise disputes promptly with your payment provider if appropriate.
Manage store subscriptions in the store where you bought them; for web purchases use your Path Social account or email support.
Act within 7 days if you want a guaranteed refund under Path Social’s policy; pursue other remedies for misrepresentation if applicable.
Path Social headquarters (found publicly): 5125 Molino, Irvine, California 92618, United States.
There is no dedicated New Zealand postal cancellation address publicly available; international mail to the US address may be used for formal notices.
For cancellations and support, email [email protected] and keep copies of all correspondence.
If you need consumer assistance in New Zealand, contact your payment provider or New Zealand consumer protection services for guidance.
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Written by Eva Harris
Regulatory watch · 8 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 8 years to make sure every Postclic template is compliant and admissible in court.