Résilier PC HELPSOFT en ligne
Service de résiliation N°1 en France
4.9Calculé sur 5.6K avis
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Pc Helpsoft.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
Cancel Pc Helpsoft: Easy Method
What is Pc Helpsoft
Overview
Pc Helpsoft is a software company that offers PC optimisation, system maintenance tools, and related services. Their products typically include licence-based software with technical support and automatic renewal options.
How it is sold
Products are sold online through PC HelpSoft channels and may also appear in app marketplaces. Licensing often uses timed subscriptions or one‑time purchases with optional add‑ons.
How to cancel Pc Helpsoft
Cancel via PC HelpSoft Purchase Finder (web)
- Go to PC HelpSoft’s Purchase Finder on the PC HelpSoft website.
- Enter the purchase email and any required credentials used at purchase.
- Locate the active subscription and click “Cancel Rebill” to stop future billing.
- Confirm the cancellation when prompted; you will retain access until the current term expires.
Cancel via app stores or other channels
- If you purchased through Apple App Store or Google Play, manage subscriptions through the respective store account.
- PC HelpSoft provides no official guidance for in‑store purchases; follow Apple or Google policies for cancellations and refunds.
- If in doubt, contact PC HelpSoft billing support for assistance and include proof of purchase.
What happens when you cancel
Access after cancellation
Cancelling stops future recurring charges but generally does not immediately remove access to the software. You normally retain full access until the paid term ends.
Billing and data handling
Cancellation will prevent rebilling on the next renewal date. Account data and licence records are usually retained by PC HelpSoft for support and verification purposes.
Will I get a refund?
Official refund policy
PC HelpSoft offers a 30‑day satisfaction guarantee and will accept refund requests within the first 30 days of initial purchase.
Refunds may be withheld if the software has been downloaded or installed, though PC HelpSoft may offer a credit note in some cases.
Exceptions and how to request
- If you believe a refund is justified, contact PC HelpSoft billing support promptly with purchase details.
- If the software is faulty or not as described, New Zealand consumer law (see below) may provide additional remedies beyond the stated policy.
Pc Helpsoft plans and pricing
Available plans (publicly listed)
Public listings show several licence types. Exact New Zealand Dollar pricing was not found; most public prices are listed in USD.
Notes on currency and availability
Prices may vary by region and sales channel. For NZ pricing, check the purchase page or contact support before buying.
| Plan | Price (public listing) | Period | Features |
|---|---|---|---|
| 1‑Year License (approx.) | $3 USD | Annual | Access full version with one year of technical support |
| Lifetime License (add‑on) | + 99.99 USD | Lifetime | Adds lifetime certificate to existing license |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under New Zealand law, digital goods and services must be of acceptable quality, fit for purpose, and accurately described under the Consumer Guarantees Act.
If software is faulty or not as described, you may be entitled to remedies such as repair, replacement, or refund even if a supplier’s written policy says otherwise.
Practical steps and escalation
- Start by contacting PC HelpSoft billing support and request the remedy you want (refund, repair, credit).
- If unresolved, you may pursue dispute resolution through Commerce Commission guidance or small claims processes; keep documentation.
Customer experiences
Positive feedback
Many users report improved PC performance after using the software, citing help with disk optimisation, driver updates, and responsive customer support.
Some customers praised rapid technical assistance, follow‑up calls, and an intuitive interface.
Negative feedback
Reported issues include unclear auto‑renewal notices, unexpected charges after trials, and difficulty cancelling for some users.
Other complaints mention misleading “free” claims, persistent software after uninstall, and cases where refunds were not granted.
Documentation checklist
Essential documents
- Purchase email address used to buy the licence
- Order number or transaction ID from the confirmation email
- Dates of purchase and renewal
Helpful supporting items
- Screenshots of billing or subscription entries in your account
- Error messages, installation logs, or screenshots showing faults
- Correspondence with support (emails, chat transcripts)
Common mistakes
Assuming cancellation equals refund
Many customers assume cancelling automatically triggers a refund; in PC HelpSoft’s case cancellation usually only stops future billing.
Always request a refund separately and provide supporting proof if you believe you qualify.
Missing required purchase info
Not keeping the purchase email or order ID can delay cancellations and refund requests. Gather documentation before contacting support.
Also, if you purchased via an app store, contacting PC HelpSoft alone may not resolve store‑charged renewals - use the store’s subscription management too.
Comparative recap
Quick summary
This table contrasts key points you should consider when cancelling or requesting refunds from PC HelpSoft.
How to decide
Use the table below to decide your next step: cancel through Purchase Finder, contact billing for refunds, or escalate under NZ law if needed.
| Topic | PC HelpSoft | What you should do |
|---|---|---|
| Cancellation method | Web Purchase Finder (enter purchase email; click “Cancel Rebill”) | Cancel via Purchase Finder; if bought via store, cancel in that store too |
| Refund policy | 30‑day satisfaction guarantee; refunds may be limited if installed | Request refund from billing support within 30 days; provide documentation |
| NZ consumer rights | Policy states limits, but CGA may provide stronger remedies | Reference CGA and escalate to NZ authorities if necessary |
| Pricing clarity | Public prices listed in USD; NZD pricing not clearly listed | Confirm final price and currency before purchase |
After cancelling
What to check immediately
- Confirm cancellation receipt or confirmation email from PC HelpSoft.
- Verify next billing date shows no upcoming charge and that access remains until expiry.
Helpful links and next steps
- PC HelpSoft home page - start point for Purchase Finder and support.
- Manage subscriptions on Apple - for App Store purchases.
- Manage subscriptions on Google Play - for Google Play purchases.
- New Zealand Consumer Protection - guidance on the Consumer Guarantees Act and disputes.
Address
Corporate address
Pc Helpsoft corporate office (public listing):
7075 Place Robert Joncas, Suite 142, St Laurent, Quebec H4M 2Z2, Canada
Support and cancellation channel
There is no specific NZ postal cancellation address publicly listed; cancellations are handled online via Purchase Finder or the app store used for purchase.
For billing and refund requests use the PC HelpSoft support portal or the contact options on their website.
Services de résiliation similaires
FAQ
Avertissement important concernant les limites du service
Dans un souci de transparence et de prévention, il est essentiel de rappeler les limites inhérentes à tout service d'envoi dématérialisé, même lorsqu'il est horodaté, tracé et certifié. Les garanties portent sur l'envoi et la preuve technique, mais jamais sur le comportement, la diligence ou les décisions du destinataire.
Attention, Postclic ne peut pas :
- garantir que le destinataire reçoive, ouvre ou prenne connaissance de votre e-courrier.
- garantir que le destinataire traite, accepte ou exécute votre demande.
- garantir l'exactitude ou la complétude du contenu rédigé par l'utilisateur.
- garantir la validité d'une adresse erronée ou non mise à jour.
- empêcher une contestation du destinataire sur la portée juridique du courrier.