Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Pdfpaw service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Pdfpaw: Easy Method
What is Pdfpaw
Overview
PDF Paw is an online PDF conversion and editing service that offers one‑off and subscription plans for converting, editing, and protecting PDF files.
The service is accessed via a web dashboard and offers paid daily, monthly, and annual plans as well as single‑use purchases.
Main features
Key features include high‑quality conversions, watermark‑free output for paid plans, unlimited edits on some plans, and sharing/password protection on higher tiers.
PDF Paw lists prices in US dollars and provides web‑based tools without requiring software downloads.
How to cancel Pdfpaw
On the web (recommended)
- Log into your PDF Paw account.
- Go to Menu > Billing.
- Click the "Cancel subscription" button and confirm the cancellation.
- You can also use the cancellation page directly: pdfpaw.com/cancel-subscription.
If you purchased via Apple App Store or Google Play
- PDF Paw provides no specific in‑app cancellation instructions; typically you must cancel through your Apple or Google account settings.
- For general guidance on platform subscription cancellation see third‑party guidance: paw-champ.com/subscription.
What happens when you cancel
Renewal and timing
PDF Paw's Terms state you must cancel at least 24 hours before the end of the current period to avoid renewal charges.
Plan renewals are automatic unless you cancel in the required time window.
Account access and data
Check your account billing page to confirm the cancellation and any end‑of‑access date shown there.
Export or save any important documents from your account before cancellation if you need ongoing access, and keep confirmation screenshots or emails.
Will I get a refund?
Official policy
PDF Paw's Terms state purchases are generally non‑refundable unless required by law.
They say refunds may be considered for technical problems if you request a refund within 30 days via their support channels.
Exceptions and practical steps
- If you experienced technical issues, contact support and request a refund within 30 days (email or support chat is indicated in the Terms).
- There is no mention of a 14‑day cooling‑off period; assume "generally non‑refundable" unless a legal right applies.
- Under New Zealand law (see next section) consumer rights can override a "no refunds" policy where the service is faulty or misrepresented.
Pdfpaw plans and pricing
Plans
PDF Paw lists multiple purchase and subscription options in USD including one‑time uses and recurring plans.
Actual NZD cost will depend on exchange rates and any applicable taxes like GST.
Notes on pricing
Prices are shown in US dollars on the site; no NZ‑specific pricing was found.
Check your bank or card statement for the final NZD charge after currency conversion and any bank fees.
| Plan | Price (USD) | Period | Key features |
|---|---|---|---|
| One‑Time Usage | US$0.99 - US$1.99 per use | One‑time | High quality file without watermark; single document processing; basic conversions |
| Daily Plan | US$1.99 per day | Daily | Unlimited edits for 24 hours; all conversion formats; priority processing |
| Monthly Plan | US$39.99 per month | Monthly | Unlimited edits/downloads; convert to any format; share with up to 7 users; password protect |
| Annual Plan | US$24.91 per month (billed annually) | Annual | Unlimited edits/downloads; e‑signature, priority support; share with 7 users; password protect |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under the CGA, services must be provided with reasonable care and fit their description.
If PDF Paw's service is faulty or misrepresented, you may be entitled to a remedy such as a refund, repair, or cancellation regardless of a "no refunds" clause.
How to use your rights
If you believe the service failed to meet guarantees, gather evidence and contact the provider first to seek a remedy.
If that does not resolve the issue, you can escalate through New Zealand consumer protection: consumerprotection.govt.nz.
Customer experiences
Positive feedback
Many users report PDF Paw is fast, user‑friendly, and effective for PDF conversions with helpful support in some cases.
Positive reviews highlight time savings and straightforward conversions for everyday tasks.
Reported problems
There are multiple reports of unexpected or recurring charges after a trial period and of promised refunds not being delivered.
Some customers report repeated charges despite attempted cancellations and responses that appear automated or ineffective.
For user reviews see Trustpilot: nz.trustpilot.com and trustpilot.com.
Documentation checklist
What to collect
- Account email and username used for PDF Paw.
- Subscription name, plan type, and transaction dates.
- Receipts, bank/card statements showing charges, and screenshots of account/billing pages.
How to present your case
- Record the date/time you cancelled and a screenshot of the confirmation page or cancellation button.
- Save any support chat transcripts or email exchanges and note reference numbers.
- If disputing a charge with your bank, provide the documentation above and the vendor contact details.
Common mistakes
Failing to cancel in time
Many users miss the requirement to cancel at least 24 hours before the period ends and are charged for the next term.
Example: a trial charge (e.g., US$0.99) converting to a recurring monthly charge when cancellation wasn’t completed in the required window.
Relying only on vendor promises
Some customers report promised refunds that were not delivered; keep written proof of any refund promises.
If a refund is promised in chat or email, save the full exchange and follow up promptly if the refund does not appear.
Comparative recap
Quick comparison
| Topic | PDF Paw | Action for NZ users |
|---|---|---|
| How to cancel | Via account Menu > Billing or cancellation page | Cancel online and take a screenshot; allow 24+ hours before period end |
| Refund policy | Generally non‑refundable; refunds for technical issues within 30 days | Request within 30 days; cite CGA if service is faulty |
| App store purchases | No specific in‑app instructions from PDF Paw | Use Apple/Google account settings to cancel and keep proof |
| Pricing | USD prices; one‑time, daily, monthly, annual plans | Check exchange rate and bank fees for final NZD cost |
| Support | Support email and site chat per Terms | Save all correspondence and escalate to NZ consumer protection if unresolved |
After cancelling
Check billing and accounts
Confirm the cancellation in your account and review the next bank or card statement for any unexpected charges.
If you see further charges, contact PDF Paw support and your card issuer promptly with your documentation.
If problems persist
Contact PDF Paw support at the email address below and request a written response with a timeframe for resolution.
If unresolved, you may lodge a complaint under New Zealand consumer channels: consumerprotection.govt.nz.
Address
Company address
No New Zealand postal address for PDF Paw was publicly provided in available information.
If you need a formal postal address for escalation, request it from support and keep a record of their reply.
Contact details
Support email (use to request refunds or cancellation help): support@pdfpaw.com.
Cancellation page and terms: Cancel subscription · Terms.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.