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Cancellation service #1 in New Zealand
Perfect Resume (often seen as MyPerfectResume or My Perfect Resume) is a resume-building service and app that offers templates, guidance and automated suggestions to create CVs and cover letters.
The product is available on mobile app stores and online; marketing highlights easy templates and AI-assisted writing tools for job seekers.
The service is offered through the App Store for iOS and via web pages; a Google Play presence is plausible but a specific New Zealand product page was not verified.
User reviews and listings appear on review sites such as Trustpilot and ProductReview, and users discuss experiences on forums like Reddit.
Subscriptions on iOS auto-renew unless stopped at least 24 hours before the period ends.
No verified NZ product page was located for Perfect Resume on Google Play, so follow general Google Play steps.
No clear official web cancellation flow for New Zealand was verified. Many users report issues cancelling online.
Typical behaviour for subscription services is that you retain access until the end of the paid period unless otherwise stated.
Expect to be able to use paid features until the current billing cycle expires.
iOS subscriptions require cancellation at least 24 hours before the period ends to avoid auto-renewal.
For other platforms timing depends on their billing systems; confirm cancellation confirmation to avoid surprise renewals.
Cancelling a subscription usually does not delete your account or stored resumes.
Export or save important documents before cancellation in case content is later restricted or removed.
No verified 14-day statutory refund or cooling-off period for Perfect Resume was found in available terms for New Zealand.
The company’s public refund policy for NZ was not located; treat refunds as discretionary unless explicitly stated otherwise.
There is no verified, detailed NZ price list available from official sources for all plans.
Pricing appears to vary by platform and promotional offers; advertised “free” use often requires payment to download or unlock features.
| Plan name | Price | Billing frequency | Platform |
|---|---|---|---|
| Basic / Free tier | Varies | Varies | Varies |
| Premium / Subscription | Varies | Varies | App Store / Web / Possibly Google Play |
Consumers in New Zealand are protected by the Consumer Guarantees Act 1993 and the Fair Trading Act.
These laws guard against misleading practices and unfair contract terms, and provide remedies for deceptive conduct.
Some users report that the app is easy to use, with polished templates and useful AI suggestions for writing resumes.
Trustpilot contains reviews praising usability and the output quality for certain users.
Many reviews and forum posts complain about deceptive pricing, recurring charges and difficulty cancelling subscriptions.
Users on ProductReview and Reddit describe cases where cancellations failed or refunds were refused.
Example: trying to cancel an App Store subscription via the company website. This often fails because Apple manages iOS subscriptions.
Always check the platform (App Store, Google Play, or web) that billed you and cancel through that system.
Example: failing to save emails or screenshots of cancellation attempts. Without records it is harder to dispute later charges.
Keep copies of all communications and billing statements until the matter is resolved and you have confirmation.
| Platform | Ease of cancellation | Refund likelihood (reported) | Verified policy |
|---|---|---|---|
| iOS (App Store) | Relatively straightforward via Apple account settings | Low; refunds handled by Apple/vendor case-by-case | Yes - App Store subscription rules (24-hour renewal notice) |
| Android (Google Play) | Typically manageable via Google Play subscriptions | Not verified; user reports vary | Not verified for this product; follow Google Play support |
| Web | Reportedly difficult; some users could not cancel online | Low; refunds are infrequent per reports | No clear publicly verified NZ cancellation policy |
Monitor your bank or card statements for at least one billing cycle to ensure no further charges occur.
If you see unexpected charges, use your documented evidence to dispute with the bank promptly.
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The company provides NZ-specific phone support in some cases, but no separate NZ postal address for cancellations was found.
If you cannot resolve cancellation via the app or website, use documented calls/emails and consider bank dispute or regulator complaint channels listed above.
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Written by Sophie Wright
Former postal advisor · 7 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 7 years to demystify legally binding mail for everyday users.