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Cancellation service #1 in New Zealand
Cancel Perfect Cv: Easy Method
What is Perfect Cv
Service overview
Perfect Cv is an online CV/resume creation service that helps users build professional CVs using templates and guided editing tools.
The service is accessed via the Your Perfect CV website and mobile apps; features include templates, editing tools, and AI suggestions reported by some users.
Where it is provided from
The company operating the service lists a corporate address for BOLD LLC in Puerto Rico, and primary account management is through the Your Perfect CV website.
No New Zealand-specific corporate address was found in the available information.
How to cancel Perfect Cv
Cancel via website (recommended)
- Sign in to your Your Perfect CV account on the website.
- Go to Account Settings or Subscription Management.
- Choose the option to cancel your subscription and confirm the cancellation.
- Keep a screenshot or confirmation message for your records.
App Store / Google Play subscriptions
- The service documentation does not provide specific cancellation steps for App Store or Google Play subscriptions.
- If you subscribed through Apple or Google, manage or cancel the subscription in your App Store or Google Play account settings.
- If unsure where you subscribed, check your payment receipt or contact your bank for the merchant name before attempting cancellation.
What happens when you cancel
Access after cancellation
Cancellation via the website takes effect at the end of the current billing period.
You retain access to the service until the paid period ends; features remain available until then.
Renewal and data
- Auto-renewal will stop after the current billing period when you cancel.
- Your account data and CV files may remain on the service; check the account settings or contact support about data retention or deletion.
Will I get a refund?
Refund policy summary
Your Perfect CV provides a 14‑Day Satisfaction Policy: you may request a full refund within 14 days of your first payment (initial purchase only).
The Terms of Service also state “All payments are non‑refundable” and refer to the Refund Policy for specifics.
Exceptions and practical points
- No refunds are normally provided for the unused portion of a subscription after cancellation; cancellations take effect at period end.
- The 14‑day satisfaction policy applies only to the initial purchase; refunds outside that window are generally not granted.
- Statutory consumer rights (where applicable) may provide remedies for faulty or misrepresented services; contacting the provider promptly is recommended.
Perfect Cv plans and pricing
Available pricing information
No specific New Zealand pricing information for Perfect Cv was found in the available data.
Where pricing is not published or varies, users should check the website or app stores for current local prices.
Summary table
| Plan name | Price (NZD) | Billing period | Notes |
|---|---|---|---|
| Standard / Premium (varies) | Varies | Varies | Check the Your Perfect CV website or app store listing for current local pricing. |
Your consumer rights in New Zealand
Legal protections
In New Zealand, consumer protections include the Consumer Guarantees Act and the Fair Trading Act, which cover services and prevent misleading conduct.
These laws can provide remedies where a service is faulty, not as described, or misrepresented.
Practical steps if you have a dispute
- Contact the provider first and request a resolution (refund, fix or replacement).
- If unresolved, seek advice from Consumer NZ or the Commerce Commission, and consider contacting your bank for a dispute or chargeback.
- Keep records: receipts, screenshots, messages, cancellation confirmations and dates.
Customer experiences
Positive feedback
Some users report the tool is user‑friendly, efficient, and helpful for creating professional CVs quickly.
Positive reviews praise modern design, simplicity, AI suggestions, and instances where users secured jobs after using the service.
Negative feedback
Other users report issues such as unclear subscription terms, unexpected recurring charges, difficulty cancelling, and poor refund outcomes.
Independent reviews mention occasional clunky UI, limited customization, print formatting problems, and slow customer support.
Documentation checklist
Essential items to collect
- Account email/username and subscription ID (if available).
- Payment receipts, transaction dates and amounts.
- Screenshots of account settings, cancellation screens and any error messages.
- Copy or screenshot of the Terms of Service and Refund Policy relevant to your purchase.
Supporting items for disputes
- Correspondence with customer support (emails, chat logs).
- Bank or card statements showing the charge.
- Any evidence of service problems (screenshots of faults or missing features).
Common mistakes
Mistaking the subscription channel
A common error is attempting to cancel in the wrong place - for example cancelling in the website account when the subscription was billed through Apple or Google.
Always confirm where the charge appears on your card or receipt before cancelling.
Not keeping proof of cancellation
Many users assume cancellation is complete without saving a confirmation - this can lead to recurring charges and disputes.
Always save or screenshot cancellation confirmation and monitor your payment method for next billing.
Comparative recap
Quick comparison table
| Aspect | Website (Your Perfect CV) | App Store / Google Play | Notes |
|---|---|---|---|
| How to cancel | Cancel via Account Settings on the website | Manage subscriptions through Apple or Google account | Use the channel you originally subscribed through to avoid issues |
| Refund window | 14‑Day Satisfaction Policy for initial purchase; otherwise generally no refunds | App store rules may apply; contact Apple/Google for their refund processes | Terms state “All payments are non‑refundable” but refund policy provides specifics |
| Common problems | Unclear cancellation flow, recurring charges reported by users | Less guidance from provider; refunds processed via store policies | Keep records and contact support quickly |
After cancelling
What to do immediately after cancellation
Save any cancellation confirmation and monitor your bank or card for unexpected renewals.
Download or back up any CVs or data you want to keep before access ends at period end.
Useful links and contacts
- Manage subscriptions on Apple (Apple Support)
- Manage subscriptions on Google Play (Google Support)
- Consumer NZ (advice and complaint guidance)
- Commerce Commission NZ (consumer protection)
Address
Corporate mailing address on record
BOLD LLC, City View Plaza II, Suite 6000, 48 Road 165, Guaynabo, Puerto Rico 00968.
No New Zealand postal address was identified in the available information; include your account details and transaction reference when contacting the company.
How to use the address
- Send formal written complaints if you need an escalated, traceable contact method.
- Also contact your payment provider or platform (Apple/Google) and keep copies of all correspondence.
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Written by Hudson Phillips
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.