Postclic premium unlimited: promotional offer at $1.85 for 48h, then $100.94 per month without commitment
Cancellation service #1 in New Zealand
Cancel Plus Docs Inc: Easy Method
What is Plus Docs Inc
Company summary
Plus Docs Inc (also referenced as Plus AI / Plus Docs / plusdocs.com) offers subscription-based document and presentation assistant features across web, iOS, and Android platforms.
Services include add-ins for Google Slides/PowerPoint and mobile apps that require a paid subscription for “Plus” features.
Where it operates
Plus Docs appears to operate internationally with online billing and app-store purchases rather than a public New Zealand office.
No New Zealand postal address was located in available records; some listings indicate a U.S. presence (Seattle).
How to cancel Plus Docs Inc
Cancel via the website/billing portal
- Log in to app.plusdocs.com.
- Open the billing portal and click “Cancel subscription.”
- Note: this prevents future renewals but does not automatically refund past payments.
- See the official guide: guide.plusai.com.
Cancel via mobile app stores
- iOS (App Store): On your iPhone go to Settings → Apple ID → Subscriptions → select Plus AI → cancel via Apple’s interface.
- Android (Google Play): Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → select Plus AI → cancel via Google’s interface.
- See third-party instructions: tenorshare and joinchargeback.
Important cancellation notes
- Uninstalling the app or add-on (Google Slides/PowerPoint) does NOT cancel the subscription.
- Always cancel through the billing portal or the app store used to make the purchase.
- Keep confirmation screenshots or emails after cancellation for your records.
What happens when you cancel
Access after cancellation
Cancelling prevents future renewals but generally allows access until the current paid period ends.
Access may vary by purchase channel (web vs App Store vs Google Play); confirm on the account page.
Automatic renewals and billing
Once cancelled, automatic renewals should stop; you will not be charged again after the current billing cycle expires.
Double-check your subscription status in the billing portal or the store account where you purchased the subscription.
Data and account retention
Cancelling a subscription usually does not delete your account or content automatically.
If you need data removed, contact support directly and request account deletion per the provider’s process.
Will I get a refund?
Official company policy
Plus Docs (Plus AI) states a strict no-refund policy: “We do not issue refunds for subscription payments.”
This includes cancellations made mid-cycle unless otherwise agreed by support.
App Store and Google Play exceptions
- If purchased via Apple App Store, request a refund through Apple’s “Report a Problem” tool explaining your reason.
- If purchased via Google Play, use Google Play’s “Report a problem” form on your Subscriptions page with a factual, polite request.
- Links and guidance: see joinchargeback.
When refunds may still be possible
Under certain circumstances (e.g. faulty or misdescribed service), a refund may be warranted despite the no-refund policy.
Contact Plus AI support at [email protected] and provide evidence if you believe a refund is justified.
Plus Docs Inc plans and pricing
Overview
No verified New Zealand - specific pricing was found for Plus Docs Inc for 2024/2025.
Prices may vary by region and purchase channel (web, App Store, Google Play).
How to find your local price
Check the App Store/Google Play listing for your region or log in to the web billing portal to view current charges.
Contact support for confirmation if you cannot locate local pricing information.
| Plan | Price (NZD) | Notes |
|---|---|---|
| Standard / Plus | Varies | Check the App Store or contact [email protected] for local pricing. |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under the CGA, services must be provided with reasonable care and skill and be fit for purpose.
These statutory rights can override a company’s “no refunds” policy if the service fails to meet guarantees.
Steps to enforce your rights
- Document the problem (screenshots, receipts, correspondence).
- Contact the provider first and request a remedy or refund citing the CGA.
- If unresolved, seek assistance from Consumer Protection agencies or dispute through your payment provider.
Automatic renewals and chargebacks
If a renewal is unexpected or unauthorised, contact your bank or card issuer to discuss chargeback options.
You can also raise the issue with New Zealand consumer authorities if the merchant will not resolve a valid complaint.
Customer experiences
Positive indicators
Some trust services rate plusdocs.com as “Very Likely Safe,” noting SSL and domain age as positive signals.
These technical indicators support legitimacy but do not guarantee service satisfaction.
Concerns and negative signals
Other validators assign a medium trust score and flag proximity to suspicious sites or phishing/spam concerns.
Reviews and trust scores are mixed; weigh technical checks alongside personal experience and receipts.
Practical takeaway
Keep documentation and use official channels for cancellation and disputes to reduce friction.
When in doubt, escalate via the app store or your payment provider for faster resolution.
Documentation checklist
Essential items to collect
- Subscription confirmation email or receipt showing date and amount.
- Screenshots of your active subscription status and cancellation confirmations.
- Transaction ID from your bank or payment provider if available.
Support correspondence
- Copies of any messages to/from [email protected] or contact forms.
- Notes of phone calls, including dates, times, and agent names if relevant.
Common mistakes
Assuming uninstall equals cancellation
A frequent error is uninstalling the app and assuming the subscription is cancelled.
Uninstalling does not stop billing; always cancel via the billing portal or the app store used for purchase.
Expecting an automatic refund
Many users expect an automatic refund after cancelling mid-cycle; Plus Docs states payments are final.
If you believe you qualify for a refund, escalate with the store or your payment provider rather than assuming an automatic return.
Canceling the wrong account/store
Users sometimes cancel a secondary account or the wrong platform (web vs mobile store), leaving the active subscription intact.
Verify the purchase source and cancel through that specific account to avoid continued charges.
Comparative recap
Side-by-side summary
The table below contrasts Plus Docs’ documented policies with typical consumer protections in New Zealand.
Use this when deciding next steps or when communicating with support or your bank.
| Topic | Plus Docs policy | New Zealand consumer position |
|---|---|---|
| Cancellation method | Cancel via web billing portal or app store; uninstall does not cancel. | CGA does not dictate method; consumers may cancel and seek remedy if service fails. |
| Refunds | No refunds for subscription payments stated by company. | CGA may require refund or remedy where service is not of acceptable quality. |
| Pricing visibility | Pricing varies by region; no verified NZD price found. | Consumers should be shown accurate local pricing; check store listings and receipts. |
| Support contact | Email [email protected] and contact form options. | Consumers can escalate to consumer protection bodies or payment providers if unresolved. |
After cancelling
Immediate steps
Save your cancellation confirmation and any on-screen messages or emails confirming the end date.
Verify that no further charges occur after the current billing period expires.
Where to get help
- Official billing guide: guide.plusai.com.
- Apple refunds and reporting: Apple Report a Problem.
- Google Play support: Google Play report a problem.
- New Zealand consumer guidance: Consumer Protection (NZ).
Address
New Zealand postal address
No New Zealand postal cancellation address for Plus Docs Inc was located in available records.
If you require a physical address for formal complaints, request it from support or escalate through consumer authorities.
Other contact details
Primary support email: [email protected].
Pipeline notes indicate the only found company address is U.S.-based (Seattle); confirm details with support if needed.
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Mason Edwards
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.