Cancel Postman: Easy Method

What is Postman

Overview

Postman is an API development and testing platform used to design, test, document, and monitor APIs. It supports individual developers and teams with features for collections, environments, and collaboration.

Primary uses

Common uses include manual and automated API testing, mock servers, documentation, and team collaboration on API workflows. Postman runs on desktop, web, and mobile platforms.

How to cancel Postman

Web - Self‑Serve (Billing Dashboard)

• Sign in to the Postman web app and open the Billing dashboard under Plan & Payments → Overview.
• Only users with Billing or Super Admin roles can cancel the subscription from that dashboard.
• Follow the on-screen cancel option; the subscription remains active until its effective expiration date.
• More details: Postman support: How to cancel.

Web - Sales‑Assisted Annual Plans

• Email sales@postman.com at least 30 days before the end of the current term.
• Use the subject line: "Complete Account Cancellation Request".
• There is no credit or refund for paid amounts prior to the expiration of the term.
• Reference: Postman Terms.

Mobile stores - App Store (iOS) and Google Play (Android)

• iOS: Manage and cancel subscriptions via Apple’s subscription settings or reportaproblem.apple.com.
• Android: Go to Google Play > Profile > Payments & subscriptions > Subscriptions and cancel the Postman subscription.
• Store cancellations stop future renewals; refunds are handled by Apple or Google per their policies.
• Apple note for NZ consumers: regional consumer rights still apply. See Apple NZ refunds.

What happens when you cancel

Access and renewals

When you cancel a paid subscription it will run until its effective expiration date and will not renew thereafter.

Cancellation stops future charges; previously paid amounts remain non-refundable under standard Postman self‑serve terms.

Data and account state

Your access level typically remains until the subscription expiry date. Postman’s public materials do not detail automatic deletion timing for data after downgrade or cancellation.

If you need data export or account changes, contact Postman support or your account team before the plan expires.

Will I get a refund?

Web (Postman self‑serve plans)

• No refunds or credits are provided for amounts already paid when cancelling a monthly or annual self‑serve plan.
• This applies to both monthly and annual billing under Postman’s published terms.

Mobile stores and Postman Store

• App Store (Apple): Refunds are handled by Apple per regional policy; NZ statutory consumer rights still apply. Request refunds via reportaproblem.apple.com.
• Google Play: Refunds must be requested through Google Play support; cancellation alone does not guarantee a refund. (Reference link in verified data.)
• Postman Store: The store terms state "We do not offer returns." If a refund is approved, funds are returned within 10 business days to the original payment method.

Postman plans and pricing

Plan names

Postman offers multiple plan tiers such as Free, Team, Business, and Enterprise. Public pricing is primarily shown in USD.

Pricing notes

No exact NZD prices are published in Postman’s official documents; local charges will depend on your payment processor and currency conversion.

Your consumer rights in New Zealand

Statutory protections

New Zealand consumer protection laws apply to digital purchases and may give you rights beyond platform refund policies.

Apple explicitly notes that regional consumer rights for NZ still apply when purchases are made through the App Store.

How this affects refunds and disputes

• If you believe a refund is owed under NZ law, you can raise the issue with the merchant and the platform (Apple or Google) and, if needed, seek remedies under NZ consumer protection processes.
• Keep receipts and records of communications to support any dispute or refund request.

Customer experiences

Positive feedback

• Users praise Postman’s intuitive interface, strong API testing features, collaboration tools, and documentation quality.
• Reviews on NZ sites highlight ease of use, helpful workflows (collections/environments), and multi‑platform support.

Negative feedback

• Common complaints include the requirement to create an account for basic features, performance issues in large workspaces, and syncing or usability friction for beginners.
• Some users note limited built‑in load testing features and occasional memory or speed problems on heavy projects.

Documentation checklist

What to prepare before cancelling

• Account email and billing admin contact details.
• Subscription invoice or payment receipt showing current term and renewal date.
• If required, the cancellation email subject "Complete Account Cancellation Request" for sales‑assisted plans.

Who to contact

• Self‑serve cancellations: Billing or Super Admin via the Postman Billing dashboard.
• Sales‑assisted annual plans: sales@postman.com.
• App store purchases: Apple or Google Play support for refunds and subscription management.

Common mistakes

Timing and role errors

Example: Trying to cancel a subscription from a non‑billing user account. Only Billing or Super Admin users can cancel via the Billing dashboard.

Always confirm you have the right role or request the billing admin to perform the cancellation to avoid delays.

Assuming automatic refunds

Example: Cancelling a self‑serve annual plan and expecting a pro‑rata refund. Postman’s published policy for self‑serve plans does not provide refunds for amounts already paid.

If you purchased via Apple or Google Play, submit refund requests through those platforms rather than assuming Postman will automatically issue a refund.

Comparative recap

Quick comparison

The table below summarises cancellation routes, who can act, refund likelihood, and where to request action.

Channels at a glance

After cancelling

Next steps

Export any data or collections you need before the subscription expires or before a planned downgrade. Confirm who in your organisation will manage archives or exports.

Keep invoices and cancellation confirmations for your records in case you need them for disputes.

Helpful links

• Postman: How to cancel a subscription
• Postman Terms of Service
• Apple (NZ) - request a refund
• Google Play subscription cancellation (community reference)
• Postman Store terms

Address

Corporate address

Postman, Inc.

1 Market Plaza, Steuart Tower, Suite 0800, San Francisco, CA 94105, USA

Notes on local NZ contact

There is no local physical New Zealand address for plan cancellations; cancellations are handled online or by email per Postman documentation.

For sales‑assisted cancellations or enterprise inquiries, contact sales@postman.com.