Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Power Automate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Power Automate: Easy Method
What is Power Automate
Overview
Power Automate is a Microsoft cloud service for creating automated workflows between apps and services to synchronise files, get notifications, collect data and more.
It supports low-code and no-code automation, pre-built connectors and both cloud and desktop (attended/unattended) flows.
Primary capabilities
Power Automate lets individuals and organisations automate repetitive tasks, integrate external systems and build scheduled or event-driven processes.
Plans vary by features such as desktop automation, hosted bots, Dataverse entitlements and process-mining capabilities.
How to cancel Power Automate
Purchased via the Apple App Store (Apple)
- If purchased via the Apple App Store, cancellation and refund must be handled through Apple support.
- Microsoft cannot cancel or refund App Store purchases; use your Apple ID purchase history or Apple Support to request changes.
Purchased via Google Play
- If purchased via Google Play, cancellation and refund must be handled through Google Play’s refund procedures.
- Microsoft cannot cancel or refund Google Play purchases; use the Google Play app or Google Play Help to request a refund or cancel subscriptions.
Purchased directly from Microsoft (web)
- Sign in to account.microsoft.com and go to Services & subscriptions.
- Find the Power Automate subscription, select Manage or Cancel, and follow the on-screen instructions to cancel renewal.
- If you cannot cancel online, contact Microsoft support through the account portal for assistance.
What happens when you cancel
Access and renewal
When you cancel, automatic renewal is disabled and the subscription will not bill at the next cycle.
Access typically continues until the end of the paid billing period; you retain service for that time unless otherwise stated.
Data and storage
Data created during the subscription (flows, logs, Dataverse contents) generally remains under your account subject to Microsoft retention policies.
After service termination, exports or backups should be performed promptly to avoid data removal under Microsoft retention or account policies.
Service features and entitlements
Licences, Dataverse entitlements and any hosted VMs or bots stop renewing after cancellation; usage quotas will no longer be refreshed.
Unattended or hosted bot resources may be deprovisioned after the billing period ends; export configurations if you need them later.
Will I get a refund?
Microsoft direct purchase refunds
Refunds for purchases made directly from Microsoft are not guaranteed and are generally final.
- Microsoft may grant refunds at its discretion if requested within 90 days of the charge.
- Requests beyond 90 days are less likely to be granted but you may still raise a case citing special circumstances.
App Store and Google Play refunds
Refunds for purchases made through Apple App Store or Google Play must be requested from Apple or Google respectively.
- Follow Apple or Google’s published refund and subscription cancellation processes; Microsoft cannot process these refunds.
Free trial and timing
Power Automate offers a 30-day free trial for direct subscriptions; cancel before the trial ends to avoid charges.
Always check the trial end date in your account and cancel via account.microsoft.com if you do not wish to convert to a paid plan.
Power Automate plans and pricing
Pricing table
| Plan | Price (NZ$) | Period | Key features |
|---|---|---|---|
| Power Automate Premium (per user) | NZ$24.30 | per user/month, paid yearly | Cloud flows, attended desktop flows, process & task mining (50 MB stored), Dataverse entitlements (250 MB database, 2 GB file) |
| Power Automate Process (per bot) | NZ$242.70 | per bot/month, paid yearly | Cloud flows, unattended desktop flows, Dataverse entitlements (50 MB database, 200 MB file) |
| Power Automate Hosted Process (per bot) | NZ$347.80 | per bot/month, paid yearly | Cloud flows, unattended desktop flows on Microsoft-hosted VM, Dataverse entitlements (50 MB database, 200 MB file) |
Notes on pricing
Prices exclude applicable taxes such as GST and are marketing list prices; checkout or enterprise pricing may differ.
A free 30-day trial is available for direct purchases; enterprise or partner discounts may apply.
Your consumer rights in New Zealand
Statutory consumer rights
New Zealand consumers retain statutory rights under the Consumer Guarantees Act for goods and services that are faulty or not as described.
These statutory rights operate in addition to any contractual terms and cannot be waived by seller terms.
Microsoft terms and local effect
Under the Microsoft Services Agreement, refunds are generally at Microsoft’s discretion and purchases are often final.
- These contract terms do not affect your statutory rights under New Zealand law such as remedies for major failures.
- See Microsoft’s Services Agreement for contractual details: Microsoft Services Agreement.
Customer experiences
Positive feedback
- GetApp NZ (2025) - 4.4/5: praised for robust automation, rich connectors and non-coding features. getapp.co.nz
- Capterra NZ (2026) - 4.4/5: highlights time and cost savings and external software integration. capterra.co.nz
- TrustRadius (2026): noted for flexible workflows, many integrations and useful templates. trustradius.com
Negative feedback
- Users report a steep learning curve, confusing UI, latency and limited debugging. getapp.co.nz
- SoftwareAdvice NZ (2025) notes frustration with debugging complex flows and inconsistent behaviour at scale. softwareadvice.co.nz
- Community posts mention UI lag, hidden elements and limitations around component pinning. reddit.com
Documentation checklist
What to gather before cancelling
- Account email and Microsoft account credentials used to purchase the subscription.
- Order number, receipt or billing statement showing the Power Automate charge.
- Trial start and end dates if cancelling a trial to avoid unexpected charges.
Where to check and what to note
- Open account.microsoft.com > Services & subscriptions to confirm active plans and billing cycles.
- Record any support case numbers if you contact Microsoft, Apple or Google for follow-up.
Common mistakes
Not checking the purchase channel
Many users try to cancel via Microsoft when the purchase was made through Apple or Google and find Microsoft cannot process the cancellation or refund.
Always verify whether the subscription was charged by Microsoft, Apple or Google before taking cancellation steps.
Missing trial end dates and expecting automatic refunds
Users sometimes assume trial subscriptions auto-cancel; they must cancel before the trial ends or be charged.
Expecting an automatic refund after forgetting to cancel is a common misconception; refunds are discretionary for direct purchases and handled by app stores for their sales.
Comparative recap
Quick comparison table
| Purchase channel | How to cancel | Who handles refund | Typical outcome |
|---|---|---|---|
| Microsoft (web/direct) | Cancel via account.microsoft.com > Services & subscriptions | Microsoft | Access continues until period end; refunds discretionary (request within 90 days may help) |
| Apple App Store | Cancel via Apple ID purchases or Apple Support | Apple | Microsoft cannot cancel or refund; follow Apple refund policy |
| Google Play | Cancel via Google Play app or Google Play Help | Microsoft cannot cancel or refund; follow Google refund policy |
Notes on the comparison
Channels determine who can cancel and who can issue refunds, so identifying the original seller is the first step.
Local statutory rights in New Zealand apply regardless of the channel; contact consumer protection bodies if you believe your rights have been breached.
After cancelling
Immediate next steps
- Export flows, configurations and any Dataverse data you require before access or entitlements lapse.
- Save receipts or confirmation emails for your records and any refund or support communications.
Helpful links
- Manage subscriptions: account.microsoft.com
- Microsoft Services Agreement: Microsoft Services Agreement
- Apple support for purchases: Apple Support
- Google Play refunds: Google Play Help
- New Zealand consumer information (Consumer Guarantees Act): consumerprotection.govt.nz
Address
Registered office for service
Microsoft New Zealand Ltd - address for service: C/- Simpson Grierson, 88 Shortland Street, Auckland Central, Auckland 1010, New Zealand.
Corporate correspondence
The corporate headquarters for general correspondence is the Viaduct Harbour location in Auckland; use official Microsoft channels for mail and support queries.
For account or billing issues, start with account.microsoft.com or Microsoft support from your Microsoft account.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.