Postclic unlimited subscription: promo at NZ$4.12 for 48h with a mandatory first month at NZ$109.94, then NZ$109.94 per month without commitment
Cancel PRINTIFY online
In 30 Seconds
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Printify service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Printify: Easy Method
What is Printify
Overview
Printify is a print-on-demand and dropshipping platform that connects merchants with print providers worldwide. It lets sellers create, list, and ship custom products without holding inventory.
How it is used in New Zealand
Merchants in New Zealand typically use Printify to produce made-to-order apparel and gifts and integrate with marketplaces like Shopify and Etsy. Billing and support are handled online; Printify does not bill directly in NZD.
How to cancel Printify
Cancel via Printify website or app
- Sign in to your Printify account.
- Go to Wallet → Payments in your account settings.
- Click "Cancel subscription" for monthly plans or "Cancel renewal" for yearly plans.
- Cancel before the renewal date to avoid being charged for the next period.
- No refunds are available for the current billing cycle after renewal.
Cancel via Shopify or mobile stores
- If you use Printify through Shopify, uninstalling the Printify app will automatically cancel the subscription.
- Deleting or suspending your Shopify store or letting your Shopify plan expire also cancels the subscription.
- For App Store or Google Play subscriptions, follow the standard App Store or Google Play cancellation process - Printify does not provide explicit in-app cancellation guidance.
What happens when you cancel
Access and account status
After cancellation you keep access to your account until the end of the current billing period. Your stores and designs remain in your account unless you delete them manually.
Billing and data retention
Cancellation stops future subscription renewals but does not automatically issue refunds for the current cycle. Printify retains transactional and account data in line with its Terms of Service for operational and legal purposes.
Will I get a refund?
General refund policy
Printify does not provide refunds for change of mind, wrong size, or wrong colour on made-to-order products. Subscription cancellations do not refund the current billing cycle once charged.
Exceptions and required evidence
- Manufacturing defects or damaged products: eligible for a free reprint or refund if reported within 30 days of delivery with photo proof; no return of the item is required.
- Order lost in transit: if undelivered after 30 days (domestic US/EU) or 45 days (international), you may request a reprint or refund; merchant should contact Printify promptly (typically within one week of noticing the delay) to be eligible.
- Refunds are issued as Printify account balance credit; you can withdraw that balance to your original payment method subject to currency and processing constraints.
Printify plans and pricing
Plan summary
Printify offers a Free plan and a Premium plan with a monthly or annual option. Billing is not supported directly in NZD, so your bank or card will convert charges into NZD.
Billing currency and notes
Printify bills in supported currencies such as AUD, USD, EUR, CAD, and GBP. For New Zealand merchants, set billing to a supported currency (typically AUD) and expect currency conversion by your bank or card issuer.
| Plan | Price (approx. NZD) | Period | Features |
|---|---|---|---|
| Free | NZ$0.00 | Monthly | 5 stores per account; unlimited product designs |
| Premium | Approx. NZ$47/month (billed as AU$45/month) or NZ$488/year (billed as AU$465/year) | Monthly / Annual | Up to 20% product discount; 10 stores per account; Printify Connect |
Your consumer rights in New Zealand
Cooling-off period and returns
There is no clear evidence that Printify provides a New Zealand-style 14-day cooling-off right for made-to-order products. Because items are made to order, Printify does not support change-of-mind returns or refunds.
Refund form and local compliance
- Refunds for eligible issues are typically issued as Printify account credit rather than direct reversals to the original payment method.
- Printify’s Terms of Service note that subscription terms may vary by location to comply with local laws; however, no NZ-specific 14-day return right is specified in public documentation.
- If you believe your consumer rights under New Zealand law apply, you may contact local consumer protection authorities for guidance: consumerprotection.govt.nz.
Customer experiences
Positive feedback
- Users praise ease of use, helpful mockups, and integrations (for example with Etsy and Shopify).
- Many note good print quality, broad product selection, and responsive customer support.
Negative feedback
- Complaints include longer shipping times during peak seasons and occasional order delays.
- Some merchants dislike paying production costs upfront before receiving customer payments or facing product/template management issues.
Documentation checklist
Before you cancel
- Record your account email, subscription type (monthly/annual), and renewal date.
- Take screenshots of the Wallet → Payments page showing your subscription status.
- Note any active stores connected (Shopify, Etsy, etc.) and unlink if needed.
For refunds or disputes
- Keep order numbers, tracking numbers, and delivery confirmation.
- For damaged/defective items: photos of the defect, order date, and delivery date (report within 30 days).
- For lost-in-transit claims: tracking history and date you first reported the issue (use timelines: 30 days US/EU, 45 days international).
Common mistakes
Missing the cancellation deadline
A frequent error is cancelling after the subscription has already renewed. Cancelling after renewal does not entitle you to a refund for that billing period.
Expecting refunds for change of mind
Because Printify products are made to order, users often mistakenly expect returns for wrong sizes or colours. Printify’s policy does not support refunds for change of mind or sizing errors.
Comparative recap
Quick comparison table
| Aspect | Website/App | Shopify | App Store / Google Play |
|---|---|---|---|
| How to cancel | Wallet → Payments → Cancel subscription | Uninstall Printify app or delete/suspend store | Cancel via App Store / Google Play account settings |
| Refunds | No for change of mind; exceptions for defects | Same policies apply; platform uninstall cancels subscription | Billing managed by the store (follow platform rules) |
| Billing currency | AUD/USD/EUR/etc.; not NZD | Same as account billing | Managed by platform’s billing currency |
Key takeaway
Cancel via the method you used to subscribe, allow for conversion from supported currencies to NZD, and expect refunds only for narrowly defined issues like defects or verified lost deliveries.
After cancelling
What to check next
- Confirm cancellation in Wallet → Payments and save the confirmation screenshot or email.
- Verify that no future subscription charges are pending on your bank or card statement after the current period ends.
Useful links
- Printify Help Center
- Printify Terms of Service
- App Store billing support
- Google Play subscription help
- New Zealand consumer protection
Address
Corporate address
Printify, Inc., 108 West 13th Street, Wilmington, Delaware 19801, United States.
When to use this address
Use the corporate address for formal or legal correspondence. No New Zealand-specific mailing address was located in public documentation.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.