Pulsebit

Cancel PULSEBIT online

When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for NZ$4.12 with a mandatory first month at NZ$109.94, then subsequently NZ$109.94/month with no commitment.

New Zealand

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Pulsebit Subscription | Postclic
Pulsebit
Panagioti Tsangari, 14, 1st floor, Flat/Office 1F
4047 Limassol Cyprus
pulsebit.app@support-team.app
Subject: Cancellation of Pulsebit contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Pulsebit service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Pulsebit
Panagioti Tsangari, 14, 1st floor, Flat/Office 1F
4047 Limassol , Cyprus
pulsebit.app@support-team.app
REF/2025GRHS4

Cancel Pulsebit: Easy Method

What is Pulsebit

Overview

Pulsebit is a mobile app that offers subscription-based features such as stress monitoring and a PRO mode. It is provided by Applabel Ltd and distributed through the Pulsebit website and app stores.

Where it is sold

Subscriptions are sold directly on the Pulsebit website and via Apple App Store and Google Play. Billing and cancellation processes differ depending on where you purchased the subscription.

How to cancel Pulsebit

Cancel if purchased on the Pulsebit website

  • Go to the cancellation form: https://sub.pulsebit.app/terminate.
  • Submit the form at least 24 hours before the end of the trial or current subscription period.
  • Note: deleting the app does not stop the subscription; you must cancel via the website form.

Cancel if purchased via App Store or Google Play

  • Apple App Store: Open the App Store app, tap your profile, choose Subscriptions, select Pulsebit and tap Cancel Subscription.
  • Google Play: Open Google Play, tap your profile, go to Payments & subscriptions > Subscriptions, select Pulsebit and tap Cancel subscription.
  • Pulsebit cannot cancel App Store or Google Play subscriptions for you; you must cancel through the respective store.

What happens when you cancel

Access after cancellation

If you cancel a subscription, access usually continues until the end of the paid period. For trials, cancelling before the trial end prevents auto-renewal.

Renewal and billing

Web subscriptions stop auto-renewal when canceled through the site form. App Store and Google Play subscriptions stop renewing when canceled in the store settings.

Data and account

Cancelling a subscription normally removes access to paid features; app account data may remain according to Pulsebit's terms. Check Pulsebit's privacy or terms pages for data retention details.

Will I get a refund?

Refunds for website purchases

  • Web purchases may qualify for a full refund if you bought directly on the site, contact support by email within 14 days after purchase and before the subscription ends, and provide required purchase details.
  • Refunds are typically processed within 30 days if the Money-Back Policy conditions are met.
  • Refer to the Money-Back Policy: Pulsebit Money-Back Policy.

Refunds for App Store / Google Play purchases

  • Pulsebit does not provide refunds for purchases made through the Apple App Store or Google Play.
  • If you need a refund for store purchases, request it directly from Apple or Google through their refund processes.
  • See Pulsebit Terms of Use for details: Pulsebit Terms of Use.

General exceptions

  • Fees are generally non-refundable unless they meet the Money-Back Policy conditions or applicable law requires a refund.
  • New Zealand consumer law may provide additional rights (see consumer rights section below).

Pulsebit plans and pricing

Summary of plans

The table below lists common Pulsebit plans and the USD prices provided. App Store regional pricing and conversions to NZD may change on-device.

Pricing notes

Apple’s New Zealand App Store displays USD prices that Apple converts to NZD at purchase using its exchange rates and regional adjustments.

Plan Price Period Features
Premium Access to PRO mode Approx. NZ$ (USD $11.49) One-time / IAP Access to PRO mode
Stress monitor for a week Approx. NZ$ (USD $19.99) Weekly Stress monitor feature for one week
Weekly subscription Approx. NZ$ (USD $9.99 - $19.99) Weekly Auto-renewable weekly access
Monthly Subscription Approx. NZ$ (USD $13.49) Monthly Auto-renewable monthly access
Yearly subscription (lower) Approx. NZ$ (USD $35.99) Yearly Auto-renewable annual access - lower tier
Yearly subscription (higher) Approx. NZ$ (USD $53.99) Yearly Auto-renewable annual access - higher tier

Your consumer rights in New Zealand

Relevant laws

Consumers in New Zealand are protected by the Consumer Guarantees Act and the Fair Trading Act. These laws apply to goods and services, including some digital services.

How laws may help

  • If a digital service is faulty, misrepresented, or not fit for purpose, New Zealand law may entitle you to a remedy such as a refund, repair, or replacement.
  • These rights can apply even if the provider’s standard policy says "no refunds".

Practical steps under NZ law

  • Document problems with the service and contact Pulsebit support first.
  • If unresolved, seek advice from Consumer Protection NZ or consider dispute options such as the Commerce Commission or small claims processes.

Customer experiences

New Zealand-specific review availability

There are no New Zealand-specific user reviews for Pulsebit found on common local review sites such as Trustpilot or ProductReview NZ.

General feedback trends

Because local reviews are limited, consider monitoring App Store or Google Play reviews for feature-specific feedback and troubleshooting tips.

Balanced takeaway

Absence of NZ-specific reviews means fewer local experiences to rely on; use store reviews, trial periods, and the Money-Back Policy to evaluate the service before committing long-term.

Documentation checklist

Required purchase information

  • Order receipt or confirmation email showing purchase date and amount.
  • Subscription ID or transaction reference (if available).
  • Payment method details and the email account used for purchase.

Supporting evidence

  • Screenshots of subscription status in the app or store.
  • Screenshots of the purchase entry in Apple/Google receipts if bought through a store.
  • Any communication with Pulsebit support, including dates and message content.

Common mistakes

Assuming deleting the app cancels subscription

Many users delete the app believing the subscription stops; this does not cancel billing. You must cancel via the website form or the app store subscription settings.

Waiting until after renewal

Missing the 24-hour cancellation window for web subscriptions or failing to cancel before the app store billing date can result in an unwanted renewal charge.

Not having proof when requesting a refund

Contacting support without receipts, transaction IDs or screenshots reduces the chance of a successful refund under the Money-Back Policy.

Comparative recap

How cancellation differs

The table below contrasts key differences between web and app store purchases for cancellation and refunds.

Quick reference

Purchase method How to cancel Refund availability
Website (direct) Submit cancellation form at sub.pulsebit.app/terminate; do so ≥24 hours before renewal. Possible if you meet Money-Back Policy conditions (contact support within 14 days and before subscription ends).
Apple App Store / Google Play Cancel via your App Store or Google Play subscription settings; Pulsebit cannot cancel for you. No refunds from Pulsebit; request refunds through Apple or Google refund processes.

After cancelling

What to check immediately

  • Confirm cancellation confirmation via email or on the subscription page.
  • Verify the subscription expiry date and that auto-renewal is off.

Helpful links and next steps

Address

Company address (registered)

APPLABEL LTD, Panagioti Tsangari, 14, 1st floor, Flat/Office 1F, 4047 Limassol, Cyprus.

Notes about contacting

No New Zealand postal address for cancellation was located. Use the online cancellation form or the app store where you purchased the subscription for immediate action.

FAQ

To cancel your Pulsebit subscription purchased from the website, go to the cancellation form at https://sub.pulsebit.app/terminate and submit it at least 24 hours before the end of your current subscription period. Remember, simply deleting the app will not cancel your subscription.

If you purchased your Pulsebit subscription through the Apple App Store, you need to open the App Store app, tap your profile, select Subscriptions, find Pulsebit, and then tap Cancel Subscription. Ensure you keep proof of cancellation.

After canceling your Pulsebit subscription, you will continue to have access to the app's features until the end of the current billing period. For trial subscriptions, canceling before the trial ends will prevent auto-renewal.

You may qualify for a full refund if you purchased directly from the website and contact support within 14 days after purchase and before your subscription ends. Ensure to provide the required purchase details and keep proof of your request.

Pulsebit does not provide refunds for purchases made through Google Play. If you need a refund, you must request it directly from Google through their refund process. Always keep proof of your request.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.