Cancel QUICKBOOKS SELF-EMPLOYED online
Cancellation service #1 in New Zealand
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Quickbooks Self-Employed service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Quickbooks Self-Employed: Easy Method
What is Quickbooks Self-Employed
Product overview
QuickBooks Self‑Employed (branded also as Solopreneur in some markets) is a cloud bookkeeping and tax estimation tool aimed at freelancers and sole traders.
It includes bank feed imports, expense and mileage tracking, basic invoicing and simple tax estimates to help manage freelance finances.
Who it's for
Designed for sole proprietors and independent contractors who need lightweight accounting features without full business accounting complexity.
It is not a full double‑entry accounting system and lacks some features of QuickBooks Online that small businesses may require.
How to cancel Quickbooks Self-Employed
Cancel via web (direct with Intuit)
- Sign in to QuickBooks Self‑Employed in a web browser.
- Click the Gear icon.
- Go to Billing Info, then select “Cancel subscription.”
Note: Subscription continues until the end of the current billing period; data is retained for one year.
Intuit does not allow cancellation from the mobile app; use a web browser for direct cancellations.
Cancel via mobile app stores
- iOS (App Store): Open Settings → iTunes & App Store → Apple ID → View Apple ID. Under Active, tap Manage → find QuickBooks Self‑Employed → Cancel Subscription.
- Android (Google Play): Open Google Play Store → sign in → Menu → Subscriptions → find QuickBooks Self‑Employed → Cancel.
Must cancel subscriptions purchased through a mobile store using that store's subscription settings; Intuit cannot cancel these purchases for you.
What happens when you cancel
Access after cancellation
Your subscription remains active until the end of the current paid billing period; you can continue to use the service until then.
After the paid period ends your online access to subscription features will stop, subject to Intuit's retention policies.
Data retention and export
Intuit retains QuickBooks Self‑Employed data for one year after cancellation, allowing you time to re‑subscribe or export records.
Export important records (transactions, invoices, receipts) before the retention window ends to ensure long‑term access.
Will I get a refund?
Refunds for purchases from Intuit
If you purchased directly from Intuit you can request a refund via Intuit’s refund request form, selecting product and reason.
Refunds are limited: Intuit excludes refunds for technical issues, data loss, outages, lost business/revenue, or lack of usage.
Refunds for app store purchases and general rules
- Purchases made through Apple App Store or Google Play must be refunded through that store; Intuit does not process those refunds.
- No automatic 14‑day cancellation/refund is specified by Intuit for monthly Self‑Employed plans.
- Intuit’s broader guarantees (for example a 60‑day money‑back for certain annual products) typically exclude monthly Self‑Employed subscriptions.
Quickbooks Self-Employed plans and pricing
Plan table
| Plan | Price | Billing period | Key features |
|---|---|---|---|
| Solopreneur (formerly QuickBooks Self‑Employed) | US$20.00 | Monthly | Expense tracking, mileage tracking, basic invoicing, tax estimation integration |
Local pricing note
No official NZD pricing is published publicly by Intuit for Self‑Employed; New Zealand users may be charged in USD or see a converted price at checkout.
Final local charges may vary with exchange rates and any applicable taxes or card fees from your payment provider.
Your consumer rights in New Zealand
Legal context
New Zealand consumer law (for example the Consumer Guarantees Act) gives remedies for faulty goods and services and prohibits misleading representations.
These rights can apply to software‑as‑a‑service, but outcomes depend on the facts (what was promised, how the service failed, and available remedies).
Practical steps and remedies
- Keep receipts, screenshots and records of problems to support a claim under NZ law.
- If the service is not supplied as agreed or was misrepresented, you may be entitled to a remedy such as repair, replacement, or refund.
- For app store purchases, also check Apple/Google refund and dispute processes as they often control payments and refunds.
Customer experiences
Positive feedback
Many New Zealand users appreciate automatic transaction imports, mileage tracking and easy‑to‑use categorisation once they are familiar with the interface.
Reviews often highlight time saved on simple bookkeeping tasks and the convenience of integrated tax estimation.
Negative feedback
Common complaints include limited mobile functionality compared with the web, occasional app crashes, and issues with billing or unexpected charges.
Users have reported frustrations with customer support responsiveness, difficulties cancelling via some channels, and intermittent invoice or sync errors.
Sources: Capterra NZ, Trustpilot NZ, Reddit.
Documentation checklist
Before you cancel
- Account email and sign‑in details for your QuickBooks Self‑Employed account.
- Payment method used for subscription and recent billing receipts or invoice numbers.
- Subscription ID or plan name (Solopreneur / QuickBooks Self‑Employed).
Evidence to keep for disputes or refunds
- Screenshots of billing screens, cancellation confirmation, error messages and support chat transcripts.
- Exports of transactions, invoices and receipts for your records before access ends.
- Copies of any email receipts or communications with Intuit or app stores about the subscription.
Common mistakes
Trying to cancel in the wrong place
Many users try to cancel inside the mobile app when their subscription was purchased via the web or a different store; this can lead to confusion.
Always check where you originally subscribed (Intuit website, Apple App Store or Google Play) and cancel through that channel.
Expecting immediate refunds or data deletion
Assuming an immediate refund or immediate data deletion is a common mistake; refunds are subject to store or Intuit policies and data is typically retained for one year.
Export important records early and allow for processing times if you intend to dispute charges or request refunds.
Comparative recap
Cancellation method comparison
| Method | How to cancel | Refund route | Notes |
|---|---|---|---|
| Web (direct via Intuit) | Sign in → Gear icon → Billing Info → Cancel subscription | Request refund via Intuit refund form (if eligible) | Subscription runs until period end; data retained 1 year |
| iOS App Store | iPhone/iPad Settings → Apple ID → Subscriptions → Cancel | Request refund via Apple App Store | Must use Apple subscription settings; Intuit cannot refund these purchases |
| Android Google Play | Google Play Store → Menu → Subscriptions → Cancel | Request refund via Google Play | Must use Google Play subscription menu; Intuit does not process these refunds |
After cancelling
Export and archive
Export transactions, invoices and important records immediately after cancelling to avoid losing access after the retention period.
Store CSV/PDF backups in a secure location or import into another accounting system as needed.
Where to get help
For refund requests from Intuit, use Intuit’s refund request process (via their help/support pages).
For app store purchases, contact Apple or Google support directly: Apple subscriptions support, Google Play subscriptions support.
For reviews and community feedback see: Capterra NZ, Trustpilot NZ, Reddit discussion.
Address
Cancellation address information
There is no dedicated New Zealand postal address for cancelling QuickBooks Self‑Employed; Intuit processes cancellations online.
Use your QuickBooks Self‑Employed web account or the appropriate app store subscription settings to cancel.
Further contact options
If you need assistance, use QuickBooks/Intuit online support channels or the app store support pages depending on how you purchased the subscription.
Keep copies of all correspondence and screenshots in case you need to escalate a billing or service dispute under New Zealand consumer law.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.