Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Recordsfinder service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Recordsfinder: Easy Method
What is Recordsfinder
RecordsFinder is an online service that searches public records and provides background information through a subscription model. It is commonly used for people-search and public-records reports.
The service is subscription-based and accessed via a web account or mobile app stores where available.
Service overview
RecordsFinder compiles public records into reports that members can view online. Access is typically controlled by a recurring subscription.
Subscription model
Subscriptions are billed on a recurring basis and include automatic renewals. Cancellation procedures and refund policies are set by RecordsFinder and platform providers.
How to cancel Recordsfinder
Cancel via the RecordsFinder website
- Log in to your account at recordsfinder.com.
- Go to your account area or membership settings and click the cancellation link.
- Follow on-screen prompts to confirm cancellation.
- Note: fees are billed monthly in advance and the unused portion of the current monthly subscription will not be refunded.
Cancel via mobile app stores
- iOS (App Store): Open your Apple ID subscriptions in device Settings and follow Apple’s subscription-management steps.
- Android (Google Play): Open the Play Store, go to Subscriptions and cancel via Google Play’s subscription flow.
- RecordsFinder’s site notes no separate app-store cancellation path; follow the platform’s normal process for app subscriptions.
What happens when you cancel
Access after cancellation
When you cancel, you typically keep access until the end of the paid billing period. There is no access beyond the paid period unless a new payment is made.
Billing and renewals
Automatic renewals stop after cancellation is processed, but charges already billed for the current month are generally not refunded by RecordsFinder.
Data and account
Your account details and any saved reports may remain on RecordsFinder’s system per their data policy. If you want records removed, contact customer support for options.
Will I get a refund?
RecordsFinder refund policy
RecordsFinder states it does not refund the unused portion of a monthly subscription if cancelled mid-cycle.
Refunds are not automatic and follow the company’s stated policy on their website.
Exceptions and discretionary refunds
- Customer support may grant refunds on a discretionary basis, such as unresolved trial-to-subscription issues.
- Reported refund processing times for discretionary refunds are typically about 3 - 5 business days.
- Keep records of communication and transaction details when requesting a refund.
Recordsfinder plans and pricing
Official listings
No official New Zealand pricing was publicly located for 2024/2025. Details may vary by region and platform.
Available price information
Where local pricing is not listed, use the account interface or app store listing for the definitive charge in your currency.
| Plan | Price (NZ) | Trial | Notes |
|---|---|---|---|
| Monthly subscription | Varies | Varies | Varies |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA) overview
Under New Zealand law, services must be carried out with reasonable care and skill and be fit for purpose under the Consumer Guarantees Act.
How CGA may apply to RecordsFinder
- If a service is misleading (for example, unclear trial terms or automatic renewals not disclosed), you may have remedies under the CGA.
- Substantial failure of the service can entitle consumers to cancel and seek a refund or other remedies.
- For more information see New Zealand consumer protection guidance.
Customer experiences
Positive feedback
- Many reviewers praise helpful and efficient customer service resolving billing and cancellation matters.
- Several customers report fast cancellation and courteous support agents.
Common complaints
- Frequent reports of unexpected automatic renewals after a free trial, with some customers surprised by charges.
- Some users state they believed they cancelled within a trial but were still billed.
See user reviews at RecordsFinder on Trustpilot (NZ) for examples.
Documentation checklist
What to gather
- Account email and username used with RecordsFinder.
- Subscription start date, trial start/expiry dates, and billing statements showing charges.
- Screenshots of account settings, confirmation pages, and any cancellation attempts.
- Records of communications with support (emails, chat transcripts).
How to present it
- Organise documents chronologically and highlight key dates and amounts.
- Attach copies to any support ticket or complaint to consumer protection if needed.
Common mistakes
Misunderstanding trial terms
Many users assume a free trial can be cancelled later via email; cancellations usually must be done through the account interface or the app store settings.
Failing to cancel before the trial ends often results in an immediate subscription charge.
Contacting the wrong channel
Some customers contact app stores for refunds when the correct path may be RecordsFinder support or vice versa. Check where the charge originated (RecordsFinder vs Apple/Google) before pursuing a refund.
Comparative recap
Summary of cancellation options
Below is a quick comparison of main cancellation routes and refund likelihoods to help you choose the right path.
Details and notes
| Method | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| RecordsFinder website | Cancel via account area cancellation link at recordsfinder.com | Low for unused month (policy: no refund); discretionary refunds possible | Recommended first step for membership management and cancellation |
| Apple App Store (iOS) | Cancel via Apple ID subscriptions in device Settings | Refunds handled by Apple; contact Apple for billing disputes | Follow Apple’s subscription management and refund procedures |
| Google Play (Android) | Cancel via Subscriptions in the Google Play Store | Refunds handled by Google Play; contact Google for disputes | Use Play Store support for subscription refunds and cancellations |
After cancelling
Immediate steps
- Save or screenshot the cancellation confirmation and any on-screen messages.
- Check your bank or card statements for any unexpected charges in the next billing cycle.
- Remove saved payment details from the account if you do not plan to return.
If you have a problem
- Contact RecordsFinder support via their site: RecordsFinder contact.
- If you believe the service breached your rights under the CGA, see how to make a complaint.
- Read customer feedback and reported outcomes at Trustpilot (NZ).
Address
Published postal address
No New Zealand postal address for RecordsFinder is published in public search results. There is no postal address available for cancellation by mail.
How to contact for cancellation
Cancel via your account area at recordsfinder.com or follow the iOS/Google Play subscription steps if you subscribed through a mobile app.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.