Cancel RESUMAKER.AI online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Resumaker.Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Resumaker.Ai: Easy Method
What is Resumaker.Ai
Overview
Resumaker.Ai is an online service that uses templates and AI suggestions to help users create, customise and download resumes and related documents.
The service operates via a web portal and mobile apps, with subscriptions managed through the Resumaker.ai account system or possibly through app stores.
Key features
Features commonly described include a user-friendly editor, professional templates, and AI-powered phrasing and layout suggestions to speed up resume creation.
Users can export resumes in multiple formats and access editing tools while their subscription is active.
How to cancel Resumaker.Ai
Cancel via the web or account portal
- Log into your Resumaker.ai account and follow the subscription or billing section to cancel before the next billing period.
- You must cancel at least seven (7) days before the end of your current four‑week billing period to avoid being charged for the subsequent month.
- If you prefer, email support@resumaker.ai stating your account email and request to cancel; keep a copy of your message and any reply as proof.
- Note that subscription fees already incurred for the current billing period are non‑cancellable and non‑refundable for that month.
Cancel via App Store or Google Play
- Resumaker.ai’s Terms do not explicitly describe App Store / Google Play cancellation steps; if you subscribed through those stores, manage the subscription through your Apple or Google account.
- If the app store charged you and you cannot cancel via Resumaker.ai, open the App Store / Google Play subscription management screens or contact the store’s support for help.
- Keep receipts and screenshots of the app‑store subscription page in case you need to dispute charges.
What happens when you cancel
Access and renewal
After cancellation you will typically retain access for the remainder of the paid billing period; service will not renew at the next cycle.
If you cancelled too late (within the seven‑day window), you may still be charged for the next four‑week period per the Terms.
Data and downloads
Before access ends, download any resumes or documents you need; the account portal is the usual place to export files.
If you want your data removed, request account deletion from support@resumaker.ai and keep confirmation of the deletion request.
Will I get a refund?
Standard refund policy
Resumaker.ai’s Terms state that all sales are final and no refunds are granted once payment is made, except in limited circumstances.
Generally, payments for a completed billing period are non‑refundable under their stated policy.
Exceptions and trial terms
- There is a limited exception where service delivery delay may allow contract termination with a full refund (referenced as clause 12 in the Terms).
- During the advertised 14‑day Trial Subscription, users who consent to immediate provision of the digital service lose the right of withdrawal; that means no refund is available once the service has begun even within the trial period.
- If you believe a refund is warranted, contact support@resumaker.ai and keep written records of your request.
Resumaker.Ai plans and pricing
Pricing table
| Plan | Price (NZD) | Notes |
|---|---|---|
| Varies | Varies | No official NZD pricing found; user reports mention unexpected USD charges. |
Notes on pricing
No official or reliable NZD‑denominated pricing for Resumaker.ai was found for 2024/2025.
User reviews mention unexpected recurring charges (for example around USD 29.70) but do not provide official plan names or NZD equivalents.
Your consumer rights in New Zealand
Relevant laws
- The Consumer Guarantees Act and the Fair Trading Act require services to be supplied with reasonable care, skill and transparency.
- Misleading pricing, hidden recurring charges or unclear cancellation mechanisms can breach New Zealand consumer law.
Remedies and enforcement
- If you believe your consumer rights were breached, you can contact the Commerce Commission: Commerce Commission NZ.
- You may also seek a chargeback through your bank or card issuer if recurring billing was not clearly disclosed, and pursue other remedies such as complaints to Citizens Advice Neighbourhood or small claims where applicable.
Customer experiences
Positive reports
- Users praise the platform’s user‑friendly interface and professional templates for producing polished resumes quickly.
- Many find the AI suggestions, fast editing and multi‑format downloads helpful for customising resumes efficiently.
Negative reports
- Several users report unexpected recurring subscription charges (reports mention ~USD 29.70) and difficulty cancelling or obtaining refunds.
- Common complaints include unclear trial terms, lack of pricing transparency, poor customer support and trouble managing subscriptions through the website.
Documentation checklist
Before you cancel
- Account email and username, screenshots of subscription or billing page, subscription start and renewal dates.
- Payment receipts, bank or card statement entries showing charges, and any trial consent confirmations.
If you plan to dispute charges
- Copies of email exchanges with support@resumaker.ai, app store receipts, timestamps of cancellation attempts and screenshots of account settings.
- Record the date and time you requested cancellation and any confirmation numbers or automated replies.
Common mistakes
Missing the cancellation window
Waiting until after the seven‑day cutoff before the billing period ends is a frequent mistake and can lead to another charge for the next four‑week period.
Always check your billing cycle dates and cancel with time to spare to avoid unintended renewals.
Assuming automatic refunds or app‑store coverage
Assuming you will automatically get a refund after cancelling is risky because the Terms state sales are final except in very limited cases.
If you subscribed via App Store/Google Play you must often use the platform’s own refund and subscription controls rather than Resumaker.ai’s web portal.
Comparative recap
Quick comparison table
| Topic | Resumaker.Ai | Typical expectation / Action |
|---|---|---|
| Cancellation method | Account portal or email support@resumaker.ai | Cancel via your account or contact support; app‑store subscriptions managed through Apple/Google |
| Refund policy | All sales final; limited exceptions (service delay) | Expect no automatic refunds; gather evidence and contact support or your bank if needed |
| Pricing clarity | Not clearly published in NZD; user reports of unexpected charges | Keep receipts and monitor statements; ask support for written pricing confirmation |
| Support contact | support@resumaker.ai; registered through privacy service in Iceland | Use email and save correspondence; consider bank dispute if unresolved |
How to use this recap
Use the table to prioritise actions: cancel early, download data, save evidence, then escalate if refunds or chargebacks are needed.
After cancelling
Immediate checks
- Download any remaining documents and confirm the subscription end date in your account or cancellation reply.
- Watch your bank or card statements for any unexpected recurring charges in the weeks following cancellation.
Where to get help
- Commerce Commission: https://comcom.govt.nz for potential Fair Trading concerns.
- Citizens Advice or local consumer advice: Citizens Advice NZ for guidance on disputes and small claims.
- If charged in error, contact your bank or card issuer to request a chargeback or investigate the transaction.
Address
Registered address
Resumaker.ai is registered using a privacy service: Withheld for Privacy ehf, Kalkofnsvegur 2, Capital Region, Iceland.
No New Zealand postal address is publicly available for cancellation purposes per currently available information.
Support contact
Primary support email: support@resumaker.ai.
Also check the Resumaker.ai website for account access and any in‑app support links before escalating disputes.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.