Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Resumenow service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Resumenow: Easy Method
What is Resumenow
Service overview
ResumeNow (often styled Resume•Now) is an online resume-building and career-document service that operates on a subscription model. The service offers templates, an editor, and guided resume creation tools.
Trial and subscription model
The service has been offered with a limited-time trial that auto-renews into a recurring subscription if not cancelled. Trial and renewal details are described in the provider's terms of use.
How to cancel Resumenow
Cancel online via account
- Sign in to your ResumeNow account.
- Go to My Account > My Settings and follow the cancellation link or option.
- You may also contact customer service to request cancellation.
- Cancellation is confirmed by email and should include a cancellation number.
Cancel via mobile app stores
- ResumeNow's terms do not list explicit App Store / Google Play steps.
- If you subscribed in-app, cancel through your Apple or Google account subscription settings (standard app-store cancellation flow may apply).
- Keep a screenshot or confirmation of the app-store cancellation for your records.
What happens when you cancel
Effect on billing and renewal
Cancellation stops future automatic renewals and prevents new recurring charges for the subscription. You should receive an email confirmation with a cancellation number.
Account access and stored documents
Cancelling a subscription does not delete your profile or stored documents. Your files and profile remain accessible unless you delete your account or request data deletion.
Recordkeeping and confirmation
Save the cancellation confirmation email and cancellation number as proof. These records help if a refund or charge dispute is needed later.
Will I get a refund?
Refunds during trial
ResumeNow may issue a refund if you cancel within the trial period. The service has offered a "14‑Day Full Access" trial in past records.
Refunds after trial
- The company's terms state there are generally no refunds after the trial period ends.
- Exceptions have been made in individual cases as goodwill, according to third‑party records.
- Documented examples show refunds were granted in some disputes, but these are not guaranteed.
Reported trial pricing (example)
External reviews reported a 14‑day trial costing about $2.85 that auto-renews to a monthly plan (~$9.85); these figures are from third-party reviews and not an official NZ price list.
Resumenow plans and pricing
Overview
No verified New Zealand Dollar (NZD) pricing for ResumeNow was found in available sources. Official NZ pricing and App Store listings were not located.
Summary table
| Plan | Trial | Recurring price | Notes |
|---|---|---|---|
| Online subscription | Varies | Varies | No verified NZ pricing available |
| In-app (App Store / Google Play) | Varies | Varies | Likely billed via respective app store |
Your consumer rights in New Zealand
Legal framework
Under New Zealand consumer law, a change of mind does not automatically entitle buyers to a refund for services under the Consumer Guarantees Act.
Implications for subscriptions
- A "no refunds" policy for services may be legally permitted, provided it is clearly disclosed before purchase.
- Clear disclosure of auto‑renewal and trial terms is required to meet fair trading and disclosure standards.
Where to get official guidance
For detailed guidance on returns and refunds in New Zealand, consult the consumer advocacy site linked below in the After cancelling section.
Customer experiences
Positive feedback
Many users on review platforms praise ResumeNow's user-friendly interface, AI templates, and speed of creating a resume. Several reviewers report straightforward cancellation after use.
Negative feedback
Complaints in forums and complaint sites describe unexpected recurring charges, difficulty cancelling, and unclear pricing or one‑time versus subscription offers.
Representative sources
- Positive reviews: Trustpilot.
- Consumer complaints and discussions: Reddit, PissedConsumer, and BBB.
Documentation checklist
Essential documents to keep
- Account email and username used to register the service.
- Payment receipt(s) and bank/card statements showing the charge(s).
- Cancellation confirmation email and any cancellation number provided.
- Copies/screenshots of the trial offer and subscription terms (date-stamped if possible).
Evidence for disputes
- All correspondence with customer support (emails, chat logs).
- Screenshots of your account settings showing cancellation or active subscription status.
- Dates and amounts of trial and renewal charges (use bank statements).
Common mistakes
Relying on memory
Users sometimes assume they cancelled but do not keep the cancellation confirmation. Without a cancellation number or email, proving cancellation is harder.
Confusing one‑time offers with subscriptions
Many complaints arise when a low-cost trial or single purchase leads to recurring monthly billing. Always check whether the checkout flow creates a subscription.
Delaying action until after the trial
Waiting until after trial expiry is a frequent error. If refund eligibility is limited to cancelling before trial end, late cancellations risk forfeiting refunds.
Comparative recap
Quick comparison
| Feature | What ResumeNow reports / evidence | Notes |
|---|---|---|
| Cancellation method | Web: My Account > My Settings or customer service | App subscriptions likely cancelled via app store account settings |
| Refund policy | Refunds possible if cancelled during trial; no guarantee after trial | Exceptions reported as goodwill in isolated cases |
| Trial length | Reported 14 days (third‑party sources) | Trial offers have been reported but may vary over time |
| Pricing transparency | Mixed: some users report unclear pricing or auto‑renewal terms | Clear disclosure is required under fair trading standards |
| Data retention | Profile and documents remain after cancellation | Account deletion or data removal must be requested separately |
After cancelling
Immediate steps
- Save the cancellation email and cancellation number as proof.
- Check your bank or card statement to confirm no further charges appear.
- If charged after cancellation, contact ResumeNow support and your card issuer promptly.
Useful links and escalation
- ResumeNow terms of use: resume-now.com - Terms of Use.
- Consumer refunds and returns guidance (New Zealand): consumer.org.nz - Returns and refunds.
- Reviews and reports (for context): Trustpilot, BBB.
Address
Publicly listed company address
123 Resume Street, Suite 456, San Francisco, CA 94103, United States
Notes about New Zealand addresses
No specific postal or service address for ResumeNow in New Zealand was found in the available records. For postal or formal notices, use the publicly listed U.S. address and retain proof of sending.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.