Cancellation service #1 in United Kingdom
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Revenuecat service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Revenuecat: Easy Method
What is Revenuecat
Overview
RevenueCat is a subscription management platform and SDK that helps app developers handle in‑app purchases, receipt validation, and cross‑platform subscription logic. It centralises purchase data from App Store, Google Play and other stores into one place for reporting and webhooks.
Core function
The service offers tools for analytics, customer entitlements, and managing product offerings without having to build backend subscription infrastructure. RevenueCat operates a usage‑based pricing model and integrates with common mobile and server stacks.
How to cancel Revenuecat
Before you start
Confirm whether you are cancelling a RevenueCat developer account, a project, or stopping app subscriptions managed via RevenueCat. Each action has different steps and consequences.
Step-by-step cancellation
- Sign in to the RevenueCat dashboard with an owner or admin account.
- Navigate to the organization or project settings for the item you want to cancel.
- For paid RevenueCat plans: locate billing or subscription settings and choose Cancel subscription or Downgrade, then follow on‑screen prompts.
- If removing a project: go to project settings and use Delete project (confirm any warnings and export data first).
- If stopping in‑app subscriptions for users: cancel the product listings in App Store Connect or Google Play Console, and update entitlements in RevenueCat to stop granting access.
- Contact RevenueCat support at https://www.revenuecat.com/contact for account‑level requests that cannot be completed in the dashboard.
- After initiating cancellation, check billing emails and the dashboard for confirmation and any outstanding invoices.
What happens when you cancel
Access and entitlements
Cancelling a RevenueCat billing plan does not automatically cancel user subscriptions in the App Store or Google Play. Entitlement logic remains as configured until you update offerings or revoke access.
Data and retention
RevenueCat retains historical purchase and analytics data according to its data retention policy. Export any data you need before deleting projects or accounts, as deletion may be irreversible.
Will I get a refund?
General refund policy
RevenueCat usually does not issue refunds for in‑app purchases made through app stores because those refunds are controlled by Apple or Google. Refunds for platform plan fees (charged by RevenueCat) are handled by RevenueCat support and are subject to their billing terms.
How to request a refund
- For App Store/Google Play purchases: request a refund directly through Apple or Google support or the purchase receipt link.
- For RevenueCat plan charges: contact RevenueCat billing/support via their contact page with invoices and reason for refund.
- Include account ID, invoice numbers, dates, and screenshots to speed up review; exceptional cases may be considered.
Revenuecat plans and pricing
Pricing table
| Plan | Price | Period | Features / Notes |
|---|---|---|---|
| Minimum per-currency price | NZ$1.49 | N/A (minimum product price) | Minimum allowed price per currency for a product |
Billing notes
RevenueCat uses a usage‑based pricing model that charges a percentage of Monthly Tracked Revenue (billed in USD). While NZD is supported for product pricing, official plan prices (e.g. Starter or Pro) are published and billed in USD.
Your consumer rights in New Zealand
Key legislation
Consumer rights in New Zealand are primarily governed by the Consumer Guarantees Act and the Fair Trading Act. These laws cover whether services are fit for purpose and not misleadingly represented.
Practical steps and remedies
- If a paid service fails to perform, contact the provider first to seek remedy or refund.
- If you cannot resolve the issue, Consumer NZ and the Commerce Commission offer guidance and avenues for complaints.
- For payments taken from your card or bank, your bank or card issuer can sometimes stop or dispute recurring charges if they are unauthorised or incorrect.
Customer experiences
Positive reports
Many developers praise RevenueCat for simplifying cross‑platform subscription handling, easy SDK integration, and consolidated analytics. Users value webhook support and the reduction in backend workload.
Common criticisms
Some customers report concerns about billing transparency for RevenueCat’s usage model and delays in support response during complex billing disputes. Others have noted the need to understand interactions between RevenueCat and app store refund processes.
Documentation checklist
Before cancelling
- Account owner email and organization ID
- Project names and identifiers
- Billing invoices and subscription receipts
- List of product SKUs and entitlements
When contacting support
- Screenshots of billing statements or invoices
- Exact timestamps and transaction IDs
- Requested outcome (refund, account deletion, downgrade)
- Backup/export of analytics and subscriber lists
Common mistakes
Confusing account vs. store subscriptions
Developers sometimes cancel their RevenueCat plan but forget to cancel or update products in App Store Connect or Google Play Console. This can leave active user subscriptions billing while RevenueCat is no longer managing entitlements.
Not exporting data or webhooks
Another frequent error is deleting projects without exporting receipts, reports, or webhook history. Always export important data and reconfigure any dependent systems before deletion to avoid data loss.
Comparative recap
Quick comparison table
| Feature | RevenueCat | Managing In‑App Billing Directly | Other Subscription Platforms |
|---|---|---|---|
| Pricing model | Usage‑based (percentage of MTR, billed in USD) | No platform fee but developer handles all backend costs | Varies by vendor (flat fees, usage or percentage) |
| Currency handling | Supports NZD for product pricing; plan billing in USD | Store currencies are used directly (NZD supported by stores) | Depends on provider; many support multiple currencies |
| Cross‑platform receipts | Unified receipts and entitlements across stores | Developer must implement store‑specific validation | Some offer similar cross‑platform features |
| Refund handling | Does not control store refunds; passes events | Store handles refunds directly with customers | Varies; typically rely on store or payment processor |
| Setup complexity | Simplifies subscription backend and analytics | Higher complexity and maintenance for developers | Varies; may require custom integration |
After cancelling
Immediate steps
- Confirm cancellation email or dashboard confirmation and save it.
- Export invoices, subscriber lists, receipt logs, and webhook events before deletion.
- Update entitlement logic so users are granted or revoked access as intended.
Useful links
- RevenueCat Documentation
- RevenueCat Contact / Support
- App Store Connect (Apple)
- Google Play Console
- Consumer NZ
- Commerce Commission New Zealand
Address
New Zealand address
No public RevenueCat postal address specific to New Zealand was found. There is no listed NZ cancellation postal address on public resources.
How to contact for cancellations
If a physical address is required, contact RevenueCat support via their contact page and request the appropriate corporate or mailing address. You can also use the support form for official cancellation requests.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.