Cancel RIDE WITH GPS online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Ride With Gps service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Ride With Gps: Easy Method
What is Ride With Gps
Overview
Ride With GPS is a route planning and navigation service used by cyclists to create, edit and follow rides on mobile devices and the web.
The platform offers mapping, turn-by-turn navigation, offline maps, live logging and ride analysis tools used worldwide, including New Zealand.
Main features
Key features include route planning, voice navigation, offline map access and heatmaps to visualise popular routes.
Subscriptions unlock additional tools such as advanced editing, private segments and custom mapping options.
How to cancel Ride With Gps
Cancel via the website (Web)
- Log into your account on the Ride with GPS website.
- Click the profile icon, choose Manage Subscription, then select "Free" (or a different level) and Confirm Change.
- Your access remains until the end of the current billing period.
Cancel via mobile stores (iOS & Android)
- App Store (iOS): Open iPhone Settings > tap your name > Subscriptions > Ride with GPS > Cancel Subscription or Cancel Free Trial. Cancel at least 24 hours before renewal.
- Google Play (Android): Open Google Play app > profile icon > Payments & Subscriptions > Subscriptions > Ride with GPS > Cancel Subscription. Cancel at least 24 hours before renewal.
- Important: Cancel on the platform where you purchased the subscription (Apple, Google or Ride with GPS web) to stop further billing.
What happens when you cancel
Access after cancellation
After cancellation, you retain access to paid features until the end of the current billing period.
No immediate loss of service occurs when cancelling mid-period; features expire at period end.
Account data and renewal
Your account, routes and data remain saved unless you delete your account manually.
Renewal will not occur after the current period if cancellation is processed correctly on the purchase platform.
Will I get a refund?
Ride with GPS refund policy
Ride with GPS states that all sales are final and they do not offer refunds through their service.
This policy applies regardless of how long remains in the billing period, per their support guidance.
Exceptions and platform refunds
- Platform-specific refund processes (Apple or Google) may apply - you can request refunds from Apple or Google directly.
- Submitting a refund request to the store does not guarantee approval; the store assesses those requests under its policies.
Ride With Gps plans and pricing
Available plans
Pricing below reflects the published US dollar amounts; in-app pricing may vary by store and region.
No NZD-denominated pricing was located; local charges may be converted by the store or card issuer.
| Plan | Price | Period | Features |
|---|---|---|---|
| Basic | US$5.00/mo (billed annually) | Monthly (annual billing) | Mobile planning & navigation tools, turn-by-turn voice navigation, offline maps, live logging, 7 & 30 day heatmaps on mobile |
| Premium | US$6.67/mo (billed annually) | Monthly (annual billing) | Comprehensive planning & editing tools, global/personal heatmaps, custom cues, ride analysis, custom maps, privacy zones, private segments |
| Basic (in-app) | USD 7.99/mo or USD 59.99/year | Monthly or Annual (in-app purchases) | Previously defined Basic features |
| Premium (in-app) | USD 9.99/mo or USD 79.99/year | Monthly or Annual (in-app purchases) | Previously defined Premium features |
Your consumer rights in New Zealand
Statutory cooling-off and returns
Ride with GPS does not offer a 14-day refund through their own policy, stating "all sales are final".
However, New Zealand consumer law and the Consumer Guarantees Act may provide remedies for online purchases in some circumstances.
How to proceed in NZ
- Check whether you have grounds for a refund under NZ law (for example, faulty or misrepresented services).
- Contact Ride with GPS support first, and retain receipts and correspondence. If unresolved, contact New Zealand consumer authorities for advice.
Customer experiences
Positive feedback
Some New Zealand users report excellent, fast online help and praise the mapping system for long rides like the Tour Aotearoa.
Many cyclists consider Ride with GPS to be the best app for planning and navigation and return to it after trying alternatives.
Negative feedback
Negative reports include complaints about a strict "NON REFUNDABLE" policy and perceived difficulty cancelling in some cases.
Other common issues reported are continued charges after cancellation, interface glitches, complicated route editing and mixed support experiences.
Documentation checklist
What to gather before contacting support
- Account email and username used for Ride with GPS.
- Receipt or invoice showing the purchase date and amount.
- Transaction ID from your bank, Apple or Google purchase history.
Other helpful items
- Screenshots of subscription status, cancellation attempts or error messages.
- Any confirmation emails from Ride with GPS, Apple or Google and correspondence with support.
Common mistakes
Canceling in the wrong place
A frequent error is cancelling on the Ride with GPS site when the subscription was purchased via the App Store or Google Play.
If you bought the subscription in-app, you must cancel through Apple or Google; web cancellation may not stop store billing.
Timing and expectations
Another mistake is assuming refunds are automatic - Ride with GPS declares sales final, so refunds are not guaranteed.
Also remember to cancel at least 24 hours before renewal when using App Store or Google Play to avoid being billed for the next period.
Comparative recap
Quick comparison
The table below summarises cancellation steps, refund likelihood and access after cancelling for each platform.
| Platform | How to cancel | Refund policy | Access after cancel | Timing requirement |
|---|---|---|---|---|
| Web | Log in > profile icon > Manage Subscription > select "Free" > Confirm Change | Ride with GPS: all sales are final; no refunds from the service | Access until end of current billing period | No specific advance notice required, but change applies at period end |
| App Store (iOS) | iPhone Settings > your name > Subscriptions > Ride with GPS > Cancel | Ride with GPS: no refunds; Apple may handle refund requests | Access until end of current billing period | Cancel at least 24 hours before renewal |
| Google Play (Android) | Google Play app > profile icon > Payments & Subscriptions > Subscriptions > Ride with GPS > Cancel | Ride with GPS: no refunds; Google may handle refund requests | Access until end of current billing period | Cancel at least 24 hours before renewal |
After cancelling
Follow-up steps
- Keep confirmation emails or screenshots proving you cancelled and the cancellation date.
- Monitor your bank or card statement to ensure no further charges appear after the period ends.
Useful links
- Ride with GPS Support Center
- Manage subscriptions on your iPhone, iPad, and iPod touch (Apple)
- Manage subscriptions (Google Play)
- Consumer Protection - New Zealand
- Commerce Commission - New Zealand
Address
Corporate mailing address
Ride with GPS, LLC
700 NE 22nd Ave., Ste B, Portland, Oregon 97232, United States
Notes on postal contact
No specific New Zealand postal cancellation address was found; use the corporate address above for written correspondence if required.
For fastest resolution, use the online support channels and retain all documentation.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.