What is Secure Vpn
Service overview
Secure Vpn - listed in the App Store as "Secure VPN - Safer & VPN Proxy" - is a mobile VPN service that offers encrypted connections and location masking for internet traffic.
Main features
The app typically offers short free trials and multiple VIP subscription options (weekly, monthly, annual) to unlock premium features such as higher speed, ad removal, and wider server selection.
How to cancel Secure Vpn
Cancel via Apple App Store (iOS)
- Open the Settings app on your iPhone/iPad and tap your name, then tap "Subscriptions".
- Locate "Secure VPN - Safer & VPN Proxy" in the list and tap it, then select "Cancel Subscription".
- Confirm cancellation; you will retain access until the end of the current paid period.
Cancel via Google Play (Android) or other platforms
- Open the Google Play Store, tap your profile, then "Payments & subscriptions" → "Subscriptions".
- Select "Secure VPN" and tap "Cancel subscription", then follow prompts to confirm.
- If you subscribed through a third party (website, Amazon, etc.), follow that provider's subscription or billing portal to cancel.
What happens when you cancel
Access after cancellation
When you cancel an active subscription, you usually keep premium access until the current paid period ends.
Automatic renewal and data
Automatic renewal will stop for future billing cycles but previously collected data and account settings may remain according to the app's privacy policy.
Will I get a refund?
General refund policy
Refunds depend on where you bought the subscription (App Store, Google Play, or directly from the developer) and the provider's refund rules.
Common exceptions and steps
- If you used a free trial and were charged, you may request a refund from the store; outcomes vary by platform.
- If the service was faulty or not as described, New Zealand consumer law may support a remedy; contact the seller and your payment provider.
- Keep receipts and dates when requesting refunds - stores typically ask for transaction information.
Secure Vpn plans and pricing
Current plan list
| Plan | Price | Period | Features |
| Weekly VIP Plan | US$6.99/week | Weekly | 3-day free trial, then weekly VIP subscription |
| Monthly VIP Plan | US$12.99/month | Monthly | 3-day free trial, then monthly VIP subscription |
| Annual VIP Plan | US$69.99/year | Annual | 3-day free trial, then annual VIP subscription |
Price notes for New Zealand users
The App Store listing for "Secure VPN - Safer & VPN Proxy" in New Zealand shows prices in USD, not NZD.
No exact NZ$ pricing could be found in official listings or help pages; your bank or store may convert charges to NZD on your statement.
Your consumer rights in New Zealand
Key legal protections
New Zealand consumers are protected by laws such as the Consumer Guarantees Act and the Fair Trading Act, which cover goods and services that are faulty, not as described, or not fit for purpose.
How these rights apply to digital subscriptions
- If the VPN service is defective or misrepresented, you may be entitled to a remedy under New Zealand law.
- Digital subscription cancellation and refund outcomes can depend on whether the purchase was through Apple/Google or directly from the developer.
- If you are unsure, contact Consumer Protection or a free advice service for guidance on applying these laws to digital products.
Customer experiences
Positive reports
Some users report reliable performance, easy connections, and helpful trial periods that allow short-term testing of premium features.
Common complaints
Frequent issues raised by customers include unexpected renewals, confusion over cancelling via the App Store or Play Store, and mixed outcomes when requesting refunds.
Documentation checklist
What to gather before contacting support
- Transaction receipts or bank statements showing the charge date and amount.
- Subscription confirmation emails or screenshots of your App Store / Google Play subscription page.
- Account email or username used for the subscription.
Additional useful items
- Any correspondence with the developer or store support (dates and content).
- Screenshots of billing entries, trial start/end dates, and in-app subscription screens.
Common mistakes
Uninstalling the app without cancelling
Many users assume deleting the app cancels the subscription. Uninstalling does not stop a recurring payment with Apple or Google.
Missing the free trial deadline
Failing to cancel before the free-trial expiry is a frequent mistake. Trials typically auto-convert to paid subscriptions if not cancelled early enough.
Confusing purchase channels
Purchases made through the App Store, Google Play, or the developer's website are handled differently for cancellations and refunds.
Comparative recap
Plan comparison table
| Plan | Price (USD) | Trial | Best for |
| Weekly VIP Plan | US$6.99/week | 3-day free trial | Short-term use or testing premium features |
| Monthly VIP Plan | US$12.99/month | 3-day free trial | Monthly flexibility without long commitment |
| Annual VIP Plan | US$69.99/year | 3-day free trial | Lower annual cost for long-term users |
Quick recommendations
Choose weekly plans for short experiments, monthly for moderate use, and annual for consistent long-term use where value matters.
After cancelling
Immediate steps to take
- Verify cancellation in the App Store or Google Play "Subscriptions" section and keep a screenshot or confirmation email.
- Monitor your bank statement for any further charges and contact your payment provider if unexpected billing continues.
Helpful links and contacts
Address
Company registered address
Suite 219, Lagoon Court, Sandyport, Nassau, New Providence, The Bahamas.
Notes on contacting by post
No New Zealand-specific postal address for cancellations was found in public listings or the privacy policy; use the registered address above if you need to send formal written correspondence.