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Cancel TAILWIND
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Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Tailwind service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Tailwind: Easy Method
What is Tailwind
Service overview
Tailwind is a social media scheduling and marketing tool (BridesView, Inc.) that helps users plan and publish posts, use AI features, and analyze performance.
Typical users
Users include small businesses, social media managers, and creators who need scheduled posting, SmartPin scheduling, and AI content tools.
How to cancel Tailwind
Cancel via the Tailwind website (direct subscription)
- Sign in to Tailwind and go to Account Settings.
- Choose Change Plan → Downgrade → select Free plan → Cancel My Plan.
- Follow on‑screen prompts to confirm cancellation. See Tailwind's guide: How do I cancel my paid account?.
Cancel via mobile app stores
- iOS (App Store): Open iPhone/iPad Settings → tap your name → Subscriptions → select "Tailwind: Manage Social Media" → Cancel. (Guide: TopAlter.)
- Android (Google Play): Use Google Play Store → Account → Subscriptions → select Tailwind → Cancel. This follows standard Google Play cancellation flow; a Tailwind-specific Play guide was not located.
What happens when you cancel
Access after cancellation
When you cancel a paid Tailwind subscription directly, access continues until the end of your current paid period.
Auto‑renewal is stopped at the end of that period; you retain the paid features until then.
Account and data
Your account remains active; scheduled posts and account data typically persist unless you delete the account.
Consider exporting important data or scheduled content before downgrading if you need offline copies.
Will I get a refund?
Tailwind's stated refund policy
Tailwind does not provide refunds for partially used subscription periods; cancelling stops future billing but does not prorate or refund the current period.
Tailwind's Terms of Service state subscription fees are non‑refundable in all circumstances. See: Tailwind help on refunds and Tailwind Terms.
Possible exceptions and NZ context
- New Zealand consumer law (see next section) can override a vendor's "no refunds" policy if the service is faulty or does not meet guarantees.
- There is no Tailwind‑published 14‑day cooling‑off entitlement for NZ customers; any refund for poor service would rely on statutory remedies, not an explicit Tailwind policy.
Tailwind plans and pricing
Overview of plans
Below are approximate NZD prices and features converted from USD; exact charges may vary due to currency conversion or billing method.
Pricing table
| Plan | Price (NZD) | Period | Key features |
|---|---|---|---|
| Free Forever | NZ$0.00 | Monthly | Basic access, limited AI credits/posts/accounts |
| Pro | NZ$34.20 | Monthly (billed annually) | 150 AI Credits, 150 posts/mo, 1 account, Advanced Analytics, Smart.bio |
| Advanced | NZ$57.00 | Monthly (billed annually) | 300 AI Credits, 300 posts/mo, 2 accounts, Unlimited Communities, Advanced Analytics |
| Max | NZ$95.00 | Monthly (billed annually) | 1000 AI Credits, Unlimited Posts, 3 accounts, Advanced Analytics |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA) basics
Under New Zealand law, the CGA provides guarantees that services must be carried out with reasonable care and skill and be fit for purpose.
A seller's "no refunds" term cannot override statutory consumer rights where a service is defective or not as promised. (See Sprintlaw: Returns, refunds and exchanges.)
How CGA may apply to Tailwind
- If Tailwind's service fails to meet acceptable quality or fitness for purpose, CGA remedies (repair, replacement, or refund) may be available to NZ consumers.
- If the issue is about billing or auto‑renewal notices, document the problem and seek remedies; legal rights depend on facts and evidence.
Customer experiences
Positive feedback
- Users praise SmartPin scheduling and bulk Ghostwriter features as time‑savers and highly useful. (See NZ Trustpilot: Trustpilot.)
- Long‑term users report time savings and ongoing product improvements with good customer service in many cases.
Negative feedback
- Complaints include unexpected auto‑renewal charges, buried renewal notices, and difficulty obtaining refunds.
- Some users report delayed or inadequate customer support responses, and isolated issues where features didn't work as expected.
Documentation checklist
Essential items to gather
- Account email and login method (Google, Facebook, email).
- Proof of payment: receipts, invoices or bank/credit card statements showing Tailwind charges.
- Cancellation confirmation screenshots or emails from Tailwind or the App Store/Google Play.
Supporting evidence for disputes
- Dates and details of failed features or service problems, with timestamps where possible.
- Copies of support ticket submissions and any replies from Tailwind support.
- Records of attempts to cancel (screenshots of settings or subscription pages).
Common mistakes
Cancelling in the wrong place
Many users assume cancelling the Tailwind app removes subscription billing; if you subscribed via App Store or Google Play you must cancel through that store.
Example: Cancelling the app without stopping the App Store subscription can leave auto‑renewal active.
Assuming automatic refunds or cooling‑off
Assuming you'll get a refund for part of a paid month is a common error; Tailwind states no refunds for partially used periods.
For NZ consumers, refunds may still be available under CGA if the service is faulty, but this is not guaranteed.
Comparative recap
Summary table
| Method | How to cancel | Refund likely? | Notes |
|---|---|---|---|
| Web (Tailwind direct) | Account Settings → Change Plan → Downgrade → select Free → Cancel My Plan | No (Tailwind policy: no refunds for partial periods) | Access continues until period end; use support article: help. |
| iOS (App Store) | iPhone/iPad Settings → your name → Subscriptions → select Tailwind → Cancel | No (but App Store refunds handled by Apple case‑by‑case) | Cancel via Apple to stop future billing; see third‑party guide: guide. |
| Android (Google Play) | Google Play Store → Account → Subscriptions → select Tailwind → Cancel | No (Google Play refund decisions are separate) | Typical Google Play process applies; no Tailwind‑specific Play doc located. |
| New Zealand consumer rights | Seek remedies under CGA for faulty or not‑as‑described services | Possible if service fails CGA guarantees | Statutory rights may override Tailwind's no‑refund term. See: Sprintlaw. |
After cancelling
Immediate steps
- Save cancellation confirmation (screenshot or email) and the date you stopped renewals.
- Export any analytics or scheduled content you want to keep before downgrade completes.
Useful links
- Tailwind: How do I cancel my paid account?
- Tailwind: Refunds and early cancellation
- Tailwind Terms of Service
- User reviews (Trustpilot NZ)
- NZ guidance on returns and refunds (Sprintlaw)
Address
Registered physical address
Tailwind (BridesView, Inc.) lists a US address: 111 Harrison Ave, Oklahoma City, OK 73104, USA.
Notes about contacting Tailwind
There does not appear to be a New Zealand postal address for Tailwind; cancellations and billing changes are managed via the web or the app stores.
If you need to escalate a billing dispute from NZ, keep documentation and refer to NZ consumer rights when contacting Tailwind support or payment providers.