Cancel Tapeacall: Easy Method

What is Tapeacall

Overview

TapeACall is a mobile app that records phone calls and offers features such as transcription and cloud storage. It is developed by Bending Spoons Operations S.p.A., based in Milan, Italy.

Main uses

Users commonly use TapeACall for interviews, meetings, and voice record-keeping. The app is available for iOS and Android and offers subscriptions and in-app purchase options.

How to cancel Tapeacall

Cancel on iPhone (App Store)

• Open Subscriptions on your iPhone via Account Settings or the App Store.
• Locate the TapeACall subscription and tap "Cancel Subscription" or "Cancel Free Trial."
• See the TapeACall cancellation guide: TapeACall: How do I cancel my subscription?

Cancel on Android (Google Play) and Web

• Google Play: In the Google Play app tap your profile icon → Payments & subscriptions → Subscriptions → select TapeACall → tap "Cancel subscription."
• Web (direct): Log in at the TapeACall website, go to the Subscription tab, and click "Cancel Subscription."
• Support article for multiple platforms: How do I cancel my subscription?

What happens when you cancel

Access after cancellation

When you cancel a subscription, you typically retain access to paid features until the end of the current billing period. The subscription will not renew after that period ends.

Account and data

Your account and any recordings or transcriptions may remain stored according to TapeACall's policies. If you need copies of recordings, export or back them up before your access ends.

Will I get a refund?

Refunds for web purchases

• Purchases made directly via the TapeACall website: a full refund is available if requested within 7 days of purchase.
• Only the most recent charge is refundable under TapeACall's stated web policy.

App store refunds and limits

• Apple App Store purchases: refunds must be requested through Apple's refund process via Apple Support.
• Google Play purchases: refunds must be requested through Google Play's support/refund process.
• TapeACall does not publish a 14-day automatic "change-of-mind" right; its own policy specifies a 7-day refund window only for web purchases.

For TapeACall's refund details see: How can I get a refund?

Tapeacall plans and pricing

Available plans

Pricing and plan names vary by platform, region, and promotional offers. If you purchased in-app, prices are shown in the App Store or Google Play at purchase time.

Typical billing

Subscriptions are billed periodically (monthly or annually) depending on the plan you selected when subscribing.

Your consumer rights in New Zealand

Consumer Guarantees Act (CGA)

Under New Zealand's Consumer Guarantees Act, services must be supplied with reasonable care and skill, be fit for purpose, and be as described.

Businesses cannot contract out of these rights; a "no refunds" clause does not override statutory guarantees.

Change of mind and refunds

"Change of mind" is generally not covered by NZ consumer law unless the provider's own policy allows it. TapeACall's published refund policy applies for change-of-mind exceptions.

For more information see: Know your rights to a refund, replacement or repair

Customer experiences

Positive feedback

Some users praise TapeACall's transcription accuracy and usefulness for interviews. Community posts report fast and accurate transcriptions in some cases.

Negative feedback

Complaints include billing issues, unexpected renewals, app glitches, poor support responsiveness, and problems after changing phone numbers.

Examples and user reports: Reddit transcription praise, Sitejabber complaint, and broader user reviews: Grand-screen reviews.

Documentation checklist

What to gather before you contact support

• Order receipt or bank statement showing the TapeACall charge (date and amount).
• Your TapeACall account email or username and device used (iOS/Android/web).
• Subscription ID or transaction ID if available from App Store, Google Play, or web receipt.
• Screenshots of subscription settings, renewal dates, and any error messages.
• Copies of prior correspondence with TapeACall support, if any.

Why these items help

Having clear proof of purchase and account details speeds refund and cancellation requests with TapeACall or with Apple/Google if needed.

Common mistakes

Canceling in the wrong place

One frequent error is cancelling in the app but not cancelling the subscription through the App Store or Google Play that actually bills you.

Always check which platform charged you (App Store, Google Play, or TapeACall website) and cancel there.

Assuming automatic refunds or losing data

Assuming an automatic refund after cancelling is a common mistake; refunds follow provider or store policies and time limits.

Also, users sometimes fail to export recordings before access ends and then cannot retrieve them, especially if account access is removed.

Contacting the wrong support or missing details

Another mistake is contacting support without transaction details or using unofficial review sites rather than the official support channels.

Comparative recap

Quick comparison

The table below summarizes cancellation and refund routes by purchase channel to help you choose the correct action quickly.

How to use it

Find the channel that matches your original purchase and follow the corresponding cancellation and refund steps.

After cancelling

Immediate steps

Export any recordings or transcriptions you need before your access ends. Verify your subscription status in the billing section of the platform that billed you.

Useful links and follow-up

For cancellation and refund pages see TapeACall support: cancel subscription and request a refund.

If your purchase was via Apple or Google, use their support/refund pages. For NZ consumer information see: Consumer Protection NZ.

Address

Corporate address

Bending Spoons Operations S.p.A., Via Nino Bonnet 10, 20154 Milan, Italy.

Legal notices

Per TapeACall's Terms of Service, legal notices and communications should be sent to the corporate address above. There is no separate New Zealand cancellation mailing address listed.