Cancel Teamgantt: Easy Method

What is Teamgantt

Overview

TeamGantt is a web-based project scheduling and Gantt chart tool designed to help teams plan, track, and manage projects visually.

It offers multiple plans, collaboration features, task management and integrations suitable for small teams up to enterprise accounts.

How it is delivered

TeamGantt is delivered primarily as a subscription service via the web, with companion mobile apps available through the App Store and Google Play.

Billing and subscription management differ by platform (web, iOS, Android), so cancellation steps depend on how you purchased the subscription.

How to cancel Teamgantt

Cancel web subscription

• Email support to cancel: contact [email protected].
• Cancellation takes effect at the end of your current billing period; the account remains active until then.
• Reference your account email and billing details in the message to speed up processing.

Cancel mobile subscriptions (iOS / Android)

• App Store (iOS): Apple manages App Store subscriptions. Cancel via your Apple ID → Subscriptions in the App Store app.
• Google Play (Android): Cancel via Google Play Store → Subscriptions for the Google account used to purchase.
• TeamGantt support cannot directly cancel App Store or Google Play subscriptions on your behalf; contact Apple/Google if needed.

What happens when you cancel

Access and renewal

When you cancel a paid subscription, your subscription typically remains active until the end of the current paid period.

Automatic renewal is stopped; you will not be charged again after the billing period ends.

Data and account status

Your project data usually remains associated with your account while the account exists; export important data before the subscription ends.

If you have concerns about data deletion or retention, contact TeamGantt support to confirm timelines and request exports.

Will I get a refund?

TeamGantt refund policy

TeamGantt's Terms of Service state that refunds are not provided if you terminate or breach the Agreement before the end of a prepaid period.

For trial users: Premium trial is 14 days. You must cancel within that window to avoid being charged when the trial ends.

Exceptions and New Zealand law

• Under the New Zealand Consumer Guarantees Act (CGA), you may have remedies if the service is faulty, not fit for purpose, or not delivered with reasonable care and skill.
• Even if TeamGantt's terms say "no refunds," the CGA may still apply and cannot be contracted out of for consumers buying from a business.

Teamgantt plans and pricing

Standard pricing overview

Official pricing is listed in USD on TeamGantt's site. No public NZD pricing was found; NZD charges may vary with exchange rates or App Store pricing tiers.

Below is a summary of commonly advertised plans and prices (USD).

Price table

Your consumer rights in New Zealand

Overview of the Consumer Guarantees Act (CGA)

The CGA applies to services supplied to consumers by businesses in New Zealand and guarantees services must be provided with reasonable care and skill.

Services must also be fit for purpose and provided within a reasonable time when no completion date is specified.

How CGA affects refunds and remedies

• The CGA can provide remedies (repair, repeat service, refund, or compensation) if the service is faulty or fails to meet guarantees.
• There is no automatic 14-day cooling-off right for digital subscriptions simply because you changed your mind.
• For more detail see consumer.org.nz - Consumer Guarantees Act.

Customer experiences

Positive feedback

Reviews on GetApp NZ and Capterra note that TeamGantt is easy to use and visually intuitive for planning and tracking projects.

Many reviewers praise responsive support and simple onboarding for teams.

Negative feedback

Trustpilot contains reports of bugs such as linked tasks not adjusting as expected, PDF export failures, and intermittent slow support responses.

These issues appear in some user reports; consider testing the features critical to your workflow before committing to a long-term plan.

Documentation checklist

What to prepare before contacting support

• Your TeamGantt account email and username.
• Subscription details: plan name, billing period, last invoice or payment date.
• Platform used to subscribe (web, App Store, Google Play).

Additional helpful items

• Screenshots of billing or account pages, confirmation emails, or error messages.
• A concise description of why you are cancelling or requesting a refund.
• Exported project data or a confirmation that you have backed up important files.

Common mistakes

Assuming support can cancel App Store / Google Play charges

A common mistake is contacting TeamGantt support to cancel subscriptions purchased via Apple or Google.

Apple and Google manage those subscriptions; cancellations must be done in the respective store settings to stop future charges.

Waiting until after billing to export data

Some users assume data will always remain accessible; if access ends at the billing period, you may lose convenient access to projects.

Always export or back up essential project data before cancellation completes to avoid unexpected loss of access.

Comparative recap

Plan comparison overview

The table below summarises key plans, prices, and cancellation/refund notes to help you compare options quickly.

Prices are listed in USD; NZ consumers should expect currency conversion via their payment provider or app store.

Comparison table

After cancelling

Immediate next steps

Export any essential project files, CSVs, or reports before your access ends to retain project history and task data.

If you used a mobile store subscription, verify the cancellation in your App Store or Google Play subscription settings.

Useful links and contacts

• TeamGantt Terms of Service
• TeamGantt help - trial information
• New Zealand - Consumer Guarantees Act (consumer.org.nz)
• Contact support: [email protected]

Address

Mailing address for correspondence

Groundbreaking Designs, LLC dba TeamGantt

1810 J York Rd., Suite 317, Lutherville-Timonium, MD 21093, United States

Notes about local addresses

No New Zealand-specific postal address was located. Use the US mailing address above for formal correspondence if required.

For subscription cancellation via App Store or Google Play, use the respective store settings rather than postal correspondence.