Cancel TELEGRAM online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Telegram service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Telegram: Easy Method
What is Telegram
Overview
Telegram is a cloud-based messaging app for text, voice, video, files and channels. It offers both free core services and an optional paid tier called Telegram Premium with extra limits and features.
Premium and accounts
Telegram Premium is a subscription that unlocks faster downloads, larger uploads, doubled limits and other perks. Subscriptions are often billed through the platform you used to purchase (App Store, Google Play, or in-app methods).
How to cancel Telegram
Cancel via iPhone / App Store (recommended for App Store purchases)
- Open Settings on your iPhone or iPad and tap your name at the top.
- Tap "Subscriptions", find "Telegram" or "Telegram Premium", and tap "Cancel Subscription".
- Confirm cancellation; the subscription will remain active until the end of the current billing period.
Cancel via Android / Google Play and other methods
- Open the Google Play Store app, tap your profile, select "Payments & subscriptions" → "Subscriptions", then find Telegram and cancel.
- If you subscribed directly through Telegram (rare), open the Telegram app, go to Settings → Telegram Premium and follow the cancellation link or contact Telegram Support.
- If unsure which store billed you, check your email receipts or bank statement for the merchant name and billing platform before cancelling.
What happens when you cancel
Access and features
After cancelling, you retain Premium features until the current paid period ends. Your account will revert to the free plan when the subscription expires.
Auto-renewal and billing
Auto-renewal stops when you cancel. You will not be charged again after the current period, provided you cancelled before the next renewal date.
Data and account content
Cancelling Premium does not delete your Telegram account or messages. Your messages, contacts, groups and media remain available under the free plan.
Will I get a refund?
General policy and platform rules
Refunds for subscriptions are typically handled by the billing platform (Apple App Store or Google Play). Telegram itself generally does not issue refunds for store-managed subscriptions.
Common exceptions and steps to request
- If you purchased via the App Store, request a refund through Apple: Apple Report a Problem.
- If you purchased via Google Play, request a refund via Google Play Help: Google Play refund.
- For direct purchases through Telegram (if applicable), contact Telegram Support in-app or via Telegram Support and provide purchase receipts and dates.
Telegram plans and pricing
Current App Store NZ pricing
The following prices reflect the current listings in the New Zealand Apple App Store for Telegram Premium.
| Plan | Price | Period | Features |
|---|---|---|---|
| Telegram Premium Monthly (via App Store NZ) | NZ$8.99 | Monthly | All Telegram Premium features (faster downloads, 4 GB uploads, doubled limits, stickers, badges, etc.) |
| Telegram Premium Annual (via App Store NZ) | NZ$69.99 | Annual | All Telegram Premium features (annual subscription at discounted rate) |
Notes on pricing
Local taxes and App Store pricing adjustments may apply, which can make NZ prices differ from USD equivalents. Check your App Store receipt for the final charged amount.
Your consumer rights in New Zealand
Key statutes and agencies
You may have protections under New Zealand consumer law, such as the Fair Trading Act and other consumer protection rules. These laws prohibit misleading practices and require accurate descriptions of services.
Remedies and where to get help
- If you believe a subscription was misrepresented, contact the seller and your payment provider promptly and keep receipts.
- Seek advice from Consumer NZ: Consumer NZ and the Commerce Commission: Commerce Commission.
- If a refund is refused by the app store, you can also dispute the charge with your bank or card issuer as a last resort.
Customer experiences
Positive reports
Many users find cancellation straightforward when they cancel through the correct platform (Apple or Google). Premium features continue until the paid period ends, which users appreciate.
Common complaints
Frequent issues include cancelling the app but not the subscription, or using a different Apple ID than the one used to buy Premium. Users also report that refunds are usually processed by the store, not Telegram.
Documentation checklist
What to collect before contacting support
- App Store or Google Play receipt showing the subscription charge and date.
- Your Telegram username, linked phone number and device model.
- Screenshots of subscription screen in the app and the active subscription in your account settings.
- Bank or card statement entry if you need to dispute a charge.
How documentation helps
Providing clear receipts and timestamps speeds up refund requests and disputes with app stores or banks. Keep copies of all correspondence.
Common mistakes
Cancelling the app but not the subscription
Deleting the Telegram app does not cancel the subscription. The billing platform still has an active subscription tied to your Apple ID or Google account.
Using the wrong account or ID
Many users cancel on a device that uses a different Apple ID or Google account than the one used to purchase Premium. Always check purchase receipts to confirm the billing account.
Comparative recap
Quick comparison table
| Item | App Store (iOS) | Google Play (Android) | Direct via Telegram |
|---|---|---|---|
| How to cancel | Settings → Subscriptions → Cancel | Play Store → Payments & subscriptions → Cancel | Telegram app Settings → Telegram Premium or contact Support |
| Who handles refunds | Apple handles refunds; request via Apple support | Google handles refunds; request via Google Play | Telegram may consider refunds for direct payments; contact Support |
| Typical processing time | Store decisions within days; refund timing depends on Apple | Google Play decisions within days; refund timing varies | Response times vary; may take longer than store-managed refunds |
| Ease of cancellation | High if you know the correct Apple ID | High if purchased via Google account | Varies; check in-app options and support channels |
Key takeaway
Identify the billing platform first, then follow that platform’s cancellation and refund process. This is the fastest way to stop renewals and request refunds.
After cancelling
Check and monitor
After cancelling, confirm that the subscription status shows "cancelled" or "will not renew" in your App Store or Google Play subscriptions page.
Helpful links and next steps
- Apple - Manage subscriptions on iPhone or iPad
- Google Play - Cancel a subscription
- Telegram Support
- Consumer NZ
Address
Postal and legal correspondence
Telegram does not maintain a specific postal address in New Zealand. For cancellation queries or legal correspondence, Telegram’s primary contact channels and international addresses should be used.
Registered address for formal notices
Telegram Group Inc. legal registration and postal address (used for formal notices) is:
Commerce House Wickhams Cay 1, P.O. Box 3140, Road Town, Tortola, British Virgin Islands
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.