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Cancel
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By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for NZ$4.12 with a mandatory first month at NZ$109.94, then subsequently NZ$109.94/month with no commitment.

New Zealand

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Termination letter drafted by a specialized lawyer
Expéditeur
How to Cancel My Tradingview Subscription | Postclic
Tradingview
470 Olde Worthington Rd., Suite 200
43082 Westerville United States
support@tradingview.com
Subject: Cancellation of Tradingview contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Tradingview service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Tradingview
470 Olde Worthington Rd., Suite 200
43082 Westerville , United States
support@tradingview.com
REF/2025GRHS4

Cancel Tradingview: Easy Method

What is Tradingview

Overview

TradingView is a web-based and mobile charting platform for traders and investors, offering real-time charts, indicators, alerts and social features.

It provides subscription tiers (Essential, Plus, Premium) with varying feature limits and is accessible via website, Apple App Store and Google Play.

Primary uses

Users typically use TradingView for technical analysis, watchlists, and sharing ideas with the TradingView community.

Subscriptions unlock additional charts, indicators, alerts and ad-free experiences depending on the plan.

How to cancel Tradingview

Cancelling subscriptions bought on the website

  • Sign in to your account on tradingview.com.
  • Go to Profile → Settings → Billing → Subscriptions → Cancel subscription.
  • Cancelling stops auto‑renewal but keeps the service active until the end of the current paid period.
  • Cancel at least 24 hours before the next billing date to avoid being charged again.

Cancelling subscriptions bought via mobile stores

  • Apple App Store: On your iOS device go to Settings → your name → Subscriptions → TradingView and cancel. Must cancel at least 24 hours before the trial or billing period ends.
  • Google Play: Open Google Play app → Profile → Payments & subscriptions → Subscriptions → TradingView and cancel. Google Play also allows pausing subscriptions instead of cancelling.
  • TradingView cannot directly cancel in-app store subscriptions; you must use the store interface for those purchases.

What happens when you cancel

Access after cancellation

When you cancel, auto‑renewal is disabled but your paid features remain available until the end of the current billing period.

You retain access to charts, indicators and alerts included in your plan for that remaining time.

Data and account status

Your account, saved charts and indicators generally remain on your account after cancellation unless you delete the account.

Feature limits will revert after the paid period ends; content that required a paid tier may no longer be editable or updated.

Will I get a refund?

General refund rules

  • Monthly plan payments, including auto‑renewals, are not refundable under any circumstances.
  • Annual and 2‑year plan renewals may be refunded if requested within 14 calendar days of the payment.
  • No refunds are generally issued after the 14‑day window; refunds are normally for renewals and not for initial payments.

In‑app purchases and exceptions

  • If you purchased via the Apple App Store or Google Play, refunds must be requested directly from Apple or Google under their in‑app purchase policies.
  • TradingView does not control App Store or Google Play refund decisions and cannot process those refunds for you.
  • If you believe TradingView’s conduct is misleading or the service is deficient, you may have additional remedies under NZ law (see consumer rights section).

Tradingview plans and pricing

In‑app NZ pricing (Apple App Store)

Plan Price (NZD) Period Features
Essential (monthly) NZ$41.99 Monthly (in-app) Essential tier features (e.g., 2 charts, 5 indicators, 20 alerts, no ads)
Essential (annual) NZ$419.99 Annual (in-app) Same as Essential
Plus (monthly) NZ$83.99 Monthly (in-app) Plus tier features
Plus (annual) NZ$839.99 Annual (in-app) Same as Plus
Premium (monthly) NZ$169.99 Monthly (in-app) Premium tier features
Premium (annual) NZ$1,699.99 Annual (in-app) Same as Premium

Pricing notes

These prices are the Apple App Store in‑app purchase prices for the New Zealand store.

Website subscriptions are priced in USD and will convert at checkout, so final amounts may differ from in‑app prices.

Your consumer rights in New Zealand

Relevant laws

Under New Zealand law, the Consumer Guarantees Act requires services to be of acceptable quality and fit for purpose when applicable.

The Fair Trading Act also protects consumers from misleading or deceptive conduct in trade and advertising.

How rights apply to digital subscriptions

  • Refund and cancellation terms stated by a provider still apply but do not automatically override CGA and Fair Trading protections.
  • If the service is deficient or the provider acted misleadingly, you may be entitled to remedies even if the provider’s policy says “no refund.”
  • For disputes, consider contacting TradingView support first, then escalate to NZ consumer agencies if unresolved.

Customer experiences

Positive feedback

  • Users praise TradingView’s charting tools as mostly good and reliable for years of use.
  • Some users report effective support where issues were resolved and services restored.

Negative feedback

  • Frequent complaints about customer support: reliance on chatbots and difficulty reaching a human agent.
  • Billing problems reported, including double charges, unexpected charges after cancellation attempts, and upgrade/renewal issues.
  • Other reports cite slowness, lost features, unintuitive interfaces and occasional data or feature disappearance.

Documentation checklist

Account and payment records

  • Account email and username used for the subscription.
  • Order/receipt numbers and screenshots of the payment confirmation.
  • Date of payment and next billing date as shown in your billing history.

Support and store evidence

  • Screenshots of subscription settings showing active status or cancellation attempts.
  • Records of communications with TradingView support (timestamps, ticket IDs).
  • If purchased in‑app, screenshots from Apple or Google purchase history or subscription page.

Common mistakes

Timing errors

A common mistake is cancelling less than 24 hours before the renewal date and still being charged for the next period.

Always check the next billing date and cancel with at least a 24‑hour buffer to avoid an unexpected charge.

Wrong cancellation path

Users sometimes try to cancel an App Store or Google Play purchase via the TradingView website; those must be cancelled through the store.

Similarly, asking TradingView to refund an in‑app purchase usually fails because Apple/Google control those refunds.

Comparative recap

How to cancel vs refund policy

Purchase method How to cancel Refund policy Key note
Website purchase Profile → Settings → Billing → Subscriptions → Cancel subscription Monthly: no refunds. Annual/2‑yr renewals: refundable within 14 days for renewals. Must cancel at least 24 hours before renewal; site charges in USD.
Apple App Store iOS Settings → your name → Subscriptions → TradingView → Cancel Request refunds via Apple according to their policy. Must cancel at least 24 hours before trial or billing period end.
Google Play Google Play app → Profile → Payments & subscriptions → Subscriptions → TradingView Request refunds via Google Play according to their policy. Google Play can also pause subscriptions instead of cancelling.

Quick takeaways

Web cancellations are managed inside your TradingView account and affect auto‑renewal only.

In‑app purchases require the respective store for cancellations and refunds; TradingView cannot directly process those refunds.

After cancelling

Follow-up actions

  • Check your subscription status in your TradingView billing page to confirm cancellation.
  • Monitor your bank or card statement for any unexpected charges and keep screenshots or receipts.
  • If you see an unapproved charge, contact your payment provider to dispute the transaction.

Useful links

Address

Corporate address

TradingView.com, Inc., 470 Olde Worthington Rd., Suite 200, Westerville, Ohio 43082, United States.

TradingView uses global corporate addresses; no specific NZ postal cancellation address is provided by TradingView.

Local presence note

TradingView is registered for tax purposes in New Zealand but manages subscriptions primarily via its website and the app stores.

For billing or legal matters, use the support channels and the corporate address above as required.

Similar cancellation services

FAQ

To cancel your Tradingview subscription bought on the website, sign in to your account at tradingview.com, go to Profile → Settings → Billing → Subscriptions, and select Cancel subscription. Remember to cancel at least 24 hours before the next billing date to avoid further charges. You can also send a written cancellation request via registered mail.

When you cancel your Tradingview subscription, auto-renewal is disabled, but you will retain access to your paid features until the end of the current billing period. After that, your account will revert to the free tier unless you choose to subscribe again. You can confirm your account status by checking your billing details.

Monthly subscription payments are non-refundable under any circumstances. However, if you cancel an annual or 2-year renewal within 14 days of payment, you may be eligible for a refund. For refunds related to in-app purchases, you must request them directly from Apple or Google according to their policies.

To cancel your Tradingview subscription purchased via the Apple App Store, go to your iOS device's Settings, tap your name, select Subscriptions, find TradingView, and choose Cancel. Ensure you cancel at least 24 hours before the trial or billing period ends. You can also send a written cancellation request via registered mail.

Your saved charts and indicators will generally remain on your Tradingview account after cancellation unless you delete your account. However, any features that required a paid subscription will no longer be accessible once the billing period ends. It's advisable to check your account settings for any changes.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
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