Cancel TUBEBUDDY online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Tubebuddy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Tubebuddy: Easy Method
What is Tubebuddy
Service overview
TubeBuddy is a browser extension and app suite that adds productivity, optimisation and analytics tools for YouTube creators.
Who uses it
Creators use TubeBuddy to manage keywords, bulk-edit videos, view analytics and streamline publishing tasks across channels.
How to cancel Tubebuddy
Cancel via the TubeBuddy website (recommended)
- Log into your TubeBuddy account on the web.
- Go to the "Licenses" area in your account settings.
- Click "Manage" on the license you want to change.
- Choose "I want to Downgrade my License" or "Cancel License" and confirm.
- Your account remains active until the end of the current billing period, then it downgrades to the free Starter plan.
Cancel via mobile app stores
- iOS: Cancel subscriptions through Apple App Store subscription management. See Apple support for details: Manage subscriptions on iPhone or iPad.
- Android: Cancel subscriptions through Google Play Store subscription settings. See Google support: Cancel or change a subscription.
- Note: Cancelling through the app store stops future renewals handled by that store; follow the store's steps rather than the TubeBuddy web steps when billed through Apple or Google.
What happens when you cancel
Access and feature changes
After cancellation you keep access to paid features until the end of your current paid billing period.
When the paid period ends, your account will downgrade to the free Starter plan automatically.
Billing and renewals
Cancelling stops future automatic renewals but does not retroactively refund past billing periods in normal circumstances.
If you subscribed via Apple or Google, future billing is controlled by that store and must be cancelled there.
Account data and continuity
Your TubeBuddy account, settings and historical data remain in place after downgrade unless you delete the account.
Paid-only features will no longer be available after the billing period ends; export any data you need before downgrading.
Will I get a refund?
Official refund policy
TubeBuddy's general position is that all sales are final and refunds are not granted for subscriptions mid-term or one‑time payments.
Cancellations typically stop future charges but do not produce refunds for already-paid periods.
Exceptions and special cases
- Support may consider refund requests on a case-by-case basis; decisions are discretionary.
- TubeBuddy support may automatically process refunds for duplicate charges or clear billing glitches.
- Some third-party sources mention a 30-day window, but this is not reflected in TubeBuddy's official policy, so do not rely on it.
Tubebuddy plans and pricing
Pricing overview
Below are approximate New Zealand Dollar prices based on USD pricing and estimated exchange rates.
Actual billed amounts may differ due to real-time conversion and taxes at purchase.
Plan table
| Plan | Approx. Price (NZD) | Billing period | Typical features |
|---|---|---|---|
| Pro (monthly) | ≈ NZ$8.24/month | Monthly | Basic productivity and optimisation tools |
| Pro (annual) | ≈ NZ$79.04/year | Annual | Basic tools, ~20% savings vs monthly |
| Legend (monthly) | ≈ NZ$51.98/month | Monthly | Advanced analytics, bulk processing |
| Legend (annual) | ≈ NZ$498/year | Annual | All Legend features, annual savings |
Your consumer rights in New Zealand
Relevant New Zealand law
In New Zealand, the Consumer Guarantees Act and the Fair Trading Act protect consumers against misleading conduct and require services to be provided as described.
Automatic renewals and subscription terms should be disclosed clearly under these rules.
How the rules may apply
- Unexpected charges, lack of renewal notices, or missing invoices could be considered unfair or misleading under NZ law.
- If a service is not as described you may be entitled to remedies, including refunds or fixes - seek specific legal or consumer advice.
Next steps for NZ consumers
Keep records of advertisements, receipts and correspondence if you intend to make a complaint under NZ consumer law.
For authoritative guidance, consult New Zealand consumer protection websites or get legal advice for complex disputes.
Customer experiences
Positive feedback
Some reviewers praise TubeBuddy for helpful customer service and smooth issue resolution in certain cases.
Capterra reviews in New Zealand rate TubeBuddy highly for ease of use, helpful features and value for money.
Negative feedback
Multiple Trustpilot reviews report unexpected charges continuing after cancellation and difficulty contacting support.
Other complaints include lack of invoices, poor communication about renewals, technical performance issues, and limitations of the free tier.
Practical takeaway
- Many users have good experiences, but a notable subset report billing or support frustrations.
- Document actions and confirmations to reduce the chance of disputes and to help support resolve issues faster.
Documentation checklist
What to prepare before you contact support
- Account email and username associated with your TubeBuddy account.
- Subscription or license ID (from the Licenses area) and date of the charge.
- Payment receipt or credit card/bank statement showing the charge.
What to include in a refund/cancellation request
- Screenshots of your Licenses page and any confirmation messages when you cancelled.
- A clear statement of the outcome you want (e.g., cancellation confirmation, refund for duplicate charge).
- Contact details and a chronology of relevant events to help support investigate quickly.
Common mistakes
Cancelling in the wrong place
Many users try to cancel via the TubeBuddy web interface when their subscription is billed by Apple or Google Play.
If you subscribed through the App Store or Google Play you must cancel in that store to stop future renewals.
Assuming automatic refunds
Expecting an automatic refund after cancellation is a frequent error; TubeBuddy generally treats sales as final.
If you need a refund, file a support request promptly and include documentation; duplicate charges are the most commonly approved exception.
Not saving confirmations
Failing to save cancellation confirmations or screenshots can make it harder to prove you cancelled before a renewal.
Always save the confirmation screen, the email, or take screenshots showing the cancellation date and time.
Comparative recap
Quick comparison
The table below summarises cancellation routes, refund likelihood and important notes for each pathway.
Comparison table
| Method | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| Web via TubeBuddy account | Log into account → Licenses → Manage → "Cancel License" or "Downgrade" | Low (case-by-case; duplicate charges possible) | Access remains until period end; downgrades to free Starter plan. |
| iOS (App Store) | Cancel in Apple subscription management (App Store) | Low (refunds processed by Apple in many cases) | Apple controls billing and refunds for App Store subscriptions. |
| Android (Google Play) | Cancel in Google Play subscriptions | Low (refunds handled by Google/TubeBuddy investigation) | Google Play manages renewals; confirm cancellation in Google account. |
After cancelling
What to monitor
Check your email for cancellation confirmation and save any messages you receive from TubeBuddy or the app store.
Monitor your card or PayPal statement for one final (expected) charge and contact support immediately for duplicates.
Useful links and next steps
- TubeBuddy support: TubeBuddy Support
- Apple subscriptions help: Manage subscriptions
- Google Play subscriptions help: Cancel or change a subscription
- New Zealand consumer information: consumerprotection.govt.nz
Address
Postal contact
TubeBuddy Attn: TubeBuddy Customer Support
14724 Ventura Blvd, Suite 1200, Sherman Oaks, CA 91403, United States
Notes about the address
No New Zealand-specific postal cancellation address was identified; the US address above appears to be the official postal contact.
If you need local assistance, consider using NZ consumer protection resources or your payment provider's dispute process.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.