Cancel TUNEFAB online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Tunefab service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Tunefab: Easy Method
What is Tunefab
Product overview
TuneFab is a software suite that converts and downloads music from streaming services and manages media licenses. It offers platform-specific converters (Apple Music, Spotify, etc.) and an all-in-one suite with additional tools such as ID3 editing.
How people use it
Customers typically buy monthly or annual subscriptions, or a lifetime license, to convert streaming tracks for offline use or backup. Pricing and feature bundles vary by plan.
How to cancel Tunefab
Direct purchases from TuneFab
- Find the Online Cancellation Page link included in your receipt or account emails.
- Open the link (video.tunefab.com/subscription-terms) and follow the on-screen cancellation steps.
- Confirm cancellation by email or on-screen confirmation; keep that confirmation for records.
Purchases via app stores or third parties
- If you bought through Apple App Store or Google Play, cancel through that platform’s subscription settings (Apple or Google Play subscription menu).
- For other resellers check the reseller’s cancellation policy and contact them directly; TuneFab’s site cannot cancel third-party purchases.
What happens when you cancel
Access and service end
If you cancel a subscription bought directly on TuneFab’s website, your benefits typically continue until the end of the current billing period.
After the billing period ends, subscription features and updates will stop unless you resubscribe.
Renewals and data
Cancelling prevents future automatic renewals but does not delete your account automatically. License files and local copies remain on your devices unless you remove them.
Keep any license codes, receipts, and emails if you may need to re‑activate or request support later.
Will I get a refund?
Standard refund windows
TuneFab states a 7-day refund window for monthly and annual subscriptions in most regions, and 30 days for lifetime license purchases.
For purchases via the EU, a 14-day statutory right applies but may be voided if you use the service; check the policy at tunefab.com refund policy.
Exceptions and conditions
- Refunds may be granted for accidental duplicate purchases, delayed license delivery, wrong product purchase corrected within 30 days, or critical technical errors unresolved within 30 days.
- Refunds are not granted for cancellations made outside the stated window, change of mind, compatibility misunderstandings, marked non-refundable products, or purchases made through third-party resellers.
- If you cancel more than 5 days after purchase for subscriptions (or 7 days in some regional cases), you generally will not receive a refund though cancellation is still possible.
Tunefab plans and pricing
Overview of plans
Official prices are listed in USD. No NZD prices are provided on the official site; final NZD cost depends on exchange rate and any GST applied at purchase.
Notes on NZ pricing
NZ consumers should check payment platform invoices for final currency conversion and applicable taxes.
| Plan | Price | Period | Features |
|---|---|---|---|
| Individual Converter (e.g., Apple Music Converter) | US$25.95/month or US$79.95/year | Monthly / Annual | Single platform converter (Spotify, Apple Music, etc.) |
| All-in-One Suite | US$55.95/month | Monthly | Includes all converters (8 - 9 platforms), batched conversion, ID3 editor, lossless quality |
| Black Friday Special Bundle | US$9.16/month | Monthly (limited-time) | Multiple converters bundled at 50% off (Nov 18 - Dec 3 2024) |
Your consumer rights in New Zealand
Key laws
New Zealand consumers are protected by the Consumer Guarantees Act and the Fair Trading Act, which provide remedies when products are faulty or misleading.
These laws apply to digital goods and services purchased by New Zealand consumers.
How this affects TuneFab refunds
TuneFab’s policy of voiding refund rights once software is used may conflict with statutory guarantees if the product is defective or not fit for purpose.
Consumers in New Zealand can seek remedies even after the stated refund window if the product fails to meet guarantees; consider contacting consumer protection agencies if necessary.
Customer experiences
Positive feedback
- Users praise ease of use, fast and high-quality conversion, and a clean interface.
- Customer service is often described as helpful and responsive in resolving activation issues and correcting mis-purchases.
Negative feedback
- Some users report streaming account suspensions when using converters for Spotify or Apple Music and say this risk was not clearly communicated.
- Other complaints note difficulties cancelling or contacting support, long loops, non-functional cancellation, or denied refunds.
Documentation checklist
What to gather before contacting support or requesting a refund
- Order receipt or invoice (email or PDF).
- Order ID, license code, or subscription details.
- Date and method of purchase (website, App Store, Google Play, reseller).
How to present evidence
- Include screenshots of receipts, order pages, and any error messages or failed license deliveries.
- Keep timestamps of support communications and any confirmation of cancellation or attempted cancellation.
Common mistakes
Cancellation mistakes
Attempting to cancel a subscription via the TuneFab website when you purchased through Apple or Google Play. Platform purchases must be cancelled via that platform.
Another common error is failing to use the Online Cancellation Page link in the receipt; this link often leads directly to the proper cancellation flow.
Refund request mistakes
Assuming a refund will be granted after the stated window or after using the service - TuneFab may void unconditional refund rights if the product is used.
Not providing clear proof of purchase or contacting the wrong seller (reseller vs TuneFab) can delay or prevent refunds.
Comparative recap
Quick comparison
| Attribute | TuneFab (direct purchase) | Platform purchases (App Store / Google Play) |
|---|---|---|
| Cancellation method | Online Cancellation Page link in receipt/email | Cancel via the platform’s subscription settings |
| Refund window | 7 days (monthly/annual), 30 days for lifetime | Subject to platform refund rules; TuneFab policy may not apply |
| Refund conditions | Allowed for duplicates, delayed license, wrong product (within 30 days), unresolved technical faults | Platform governed; contact platform support |
| Pricing example | US$25.95/mo or US$79.95/yr; All-in-One US$55.95/mo | Price appears on platform invoice, may include local taxes |
| New Zealand consumer rights | Statutory guarantees may override vendor policy if product is faulty | Statutory rights still apply; seek remedies if platform/reseller fails to comply |
Interpretation
Direct TuneFab purchases use the company refund windows and cancellation link. Platform purchases must be handled through that store.
New Zealand consumer law offers additional remedies beyond vendor policy when products fail to meet guarantees.
After cancelling
If you keep using the software
You may retain local copies and license files until the subscription period ends; continued use does not guarantee refunds under TuneFab rules.
Keep your license codes and receipts in case you need reactivation or proof for a refund request.
Further help and links
- Refund policy: tunefab.com refund policy
- Cancellation terms/video page: video.tunefab.com subscription terms
- If purchase was via app store, use your platform’s subscription support (Apple or Google Play) or platform help pages such as platform subscription help.
Address
Company address
AIMATE TECH LIMITED
Room H28G, Block EH, 10th Floor, Golden Bear Industrial Centre, 66 - 82 Chai Wan Kok Street, Tsuen Wan, New Territories, Hong Kong
Notes
No New Zealand postal address for cancellations was located; use the online cancellation flow or contact support via the methods provided in your receipt.
If you need escalation in New Zealand, consider contacting local consumer protection agencies under the Consumer Guarantees Act and Fair Trading Act.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.